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Courtyard by Marriott Madison East

3-star property
2502 Crossroads Dr, Madison, WI 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 12 Travelocity Reviews

"Our stay at this hotel was great! The staff members were all very friendly and helpful. Rooms were nice and clean. We would definitely stay here agai ... " More

By a verified traveler on Mon 10 Jul 2017

Points Of Interest

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Hotel Description

3-star hotel near East Towne Mall

In shopping district

You'll find East Towne Mall and Madison Area Technical College within 3 miles (5 km) of this Madison hotel. Also, American Center is within 2 miles (3 km) and Sun Prairie Family Aquatic Center is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, LCD TVs

The 127 individually furnished guestrooms offer free WiFi and free wired Internet, as well as room service. LCD TVs come with cable channels, and other amenities include premium bedding and coffee/tea makers.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Madison East ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Madison East

Everyone (3)
4 out of 5

Posted by on Feb 17, 2019

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Comment from Hotel Management

Apr 1, 2019 by Courtyard Madison East Team

Dear Valued Guest, Thank you for the four star review! Sincerely, Courtyard Madison East Team

5 out of 5

Great hotel and staff!

Our stay at this hotel was great! The staff members were all very friendly and helpful. Rooms were nice and clean. We would definitely stay here again if we are in the area.

Posted by on Jul 10, 2017

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Comment from Hotel Management

Jul 22, 2017 by Angela

Thank you so much for choosing the Madison Courtyard East. We are very happy to hear that you had a great experience! We look forward to your next visit with us.

3 out of 5

Nice hotel close to malls, restaurant, theatre

Pros: The decor is up to date
Cons: The decor is a little too orange!!
Location: restaurants, mall, theatre across the street
Booked this room, but did not like that one night I got two queen beds when I booked online a king bed, but due to state boys basketball tournaments, I didn't get what I booked AND was charged the two queen bed rates. On top of that, I had to switch rooms the next night. Luckily, I was able to get a king bed. Our room was nice, but at 2:45, the smoke alarm in our room, as well as in the halls, just started going off. The smoke alarm is located right above the bed so you can imagine how terrified we were to be awoken at that time of the night!!

Posted by on Mar 27, 2015

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5 out of 5

Great service! Felt welcomed!

Pros: Close restaurants, Free Internet, Quiet, friendly staff
Very much enjoyed our two night stay. Service and staff were great! Rooms and whole hotel were very clean and up to date. Will definitely stay again.

Posted by , from Wausau, WI, USA on Mar 13, 2013

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4 out of 5

Very friendly hotel staff.

Our reservation was incorrect when I got to the hotel at no fault of the hotel. The hotel was worked hard to make the reservation correct, however due to the hotel being sold out was unable. The restaurant at the hotel is more like a deli, really not sit down. Very clean and wonderfully decorated. Would stay there again.

Posted by , from Madison, WI, USA on Oct 3, 2012

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5 out of 5

Very clean and friendly staff

Pros: Quiet
Cons: little far away
Was very impressed with the hotel, It had a nice breakfast. Never did I expect for it to be so nice. Breakfast was a little over priced but it was worth it. Rooms were clean and roomy and defintely up to day. Would definitely stay there again

Posted by , from Illinois, USA on Sep 16, 2012

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5 out of 5

Yes, there are "warm" places in Wisconsin!

And the Courtyard by Marriott Madison East is one of them. A great place to stay for just a night or a week. Clean rooms, nice staff, and a convenient location. We will be back to enjoy Wisconsin's "southern" hospitality!

Posted by , from Richmond, VA on Feb 3, 2011

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5 out of 5

Very nice property; positive in all respects.

Would prefer complimentary breakfast in that my wife and I do not eat much in the morning. Breakfast (although it looked excellent) cost more than we wanted to eat. In all other respects, the hotel was excellent.

Posted by , from TX on Feb 3, 2011

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5 out of 5

Great Hotel

The facilities are outstanding and the staff was friendly and went out of their way to be helpful!

Posted by on Apr 5, 2010

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5 out of 5

Great Staff & Great Hotel

My wife and I stayed here for three days and it was one of the best experiences either one of us have had at any hotel. The room was clean, well laid out and very comfortable. Everything in the hotel was very clean, including the hallways, elevator, and even the parking lot. But what really made our stay special was the friendly attentive staff. We really felt that cared about our comfort during our stay. For over 20 years I traveled extensively and spent over 100 nights a year in hotels. I may have had some stays that places were as good as this, but I don't remember ever staying at a better place. If you're in Madison book this hotel. You won't be disappointed.

Posted by on Oct 8, 2009

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About the Courtyard by Marriott Madison East

Location 2502 Crossroads Dr, Madison, WI 53718

Property Features

Courtyard by Marriott Madison East offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A rooftop terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Madison East. An area shuttle within 5 miles and a roundtrip airport shuttle at scheduled times are free. Self parking is free. Smoking is allowed in designated areas at this 3-star Madison hotel.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Madison East offers 127 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Hotel Madison East
  • Courtyard Madison East
  • Courtyard By Marriott Madison East Hotel Madison
  • Madison Courtyard
  • Courtyard Madison East Hotel
  • Courtyard Madison East
  • Courtyard By Marriott Madison
  • Courtyard by Marriott Madison East Hotel
  • Courtyard by Marriott Madison East Madison
  • Courtyard by Marriott Madison East Hotel Madison

You should know

  • Courtyard by Marriott Madison East offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.