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4.3 out of 5

"Was surprised there were not a microwave or mini-fridge in room. Charged $14.95 for a buffet breakfast. Breakfast items were pretty much the same thin ... " More

By a verified traveler on Sun 18 Dec 2022

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Hotel Description

3.5-star hotel near Falls of the Ohio State Park

On river

You'll be within half a mile (1 km) of Falls of the Ohio State Park and 2 miles (3 km) of KFC Yum Center with a stay here. Muhammad Ali Center and Louisville Slugger Field are also within 3 miles (5 km).

Free shuttle, parking

The hotel's indoor pool, 24-hour gym, and 3 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy a meal from the restaurant and perks like free self parking and a free area shuttle.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Oct 2 - Oct 3

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Club Suite, 2 Double Beds, Non Smoking, River View

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Louisville Riverside by Marriott ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Louisville Riverside by Marriott

Everyone (11) Couples (1) Family (6)
4 out of 5
Was surprised there were not a microwave or mini-fridge in room. Charged $14.95 for a buffet breakfast. Breakfast items were pretty much the same thing that you would get at a continental breakfast anywhere else. Was very disappointed with breakfast.

Posted by on Dec 18, 2022

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Comment from Hotel Management

Dec 19, 2022 by Rooms Division Manager

Dear Julie, Thank you for staying with us and for your gracious rating. We genuinely regret your disappointment with our breakfast and that we did not meet some of your expectations. Your feedback will be addressed with the appropriate individuals as we continually strive to improve our overall guest experience. We hope the rest of your stay was enjoyable and we would like to invite you for another visit. Happy holidays.Yours in Hospitality, Dre CarreroRooms Division Manager

5 out of 5

Posted by on Dec 5, 2022

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Comment from Hotel Management

Mar 19, 2023 by Rooms Division Manager

Dear Mirna, It was a pleasure having you as our guest at Sheraton Louisville Riverside Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Yours in Hospitality, Dre Carrero,Rooms Division Manager

5 out of 5
We had an awesome stay! The parking lot was easy! We were right next to the KFC yum center! The staff were friendly! The rooms were nice and clean! The bedding was comfortable! It was in the perfect location! I would recommend staying here!

Posted by on Mar 14, 2022

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4 out of 5
It was a good place to stay for 1 night. But no refrigerator in the room would cause me not to stay more than 1 night.

Posted by on Sep 26, 2021

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5 out of 5

Posted by , from MANCHESTER on Sep 17, 2021

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1 out of 5
How they allowed people to stand outside rooms drinking and being so LOUD I GOT AN HOUR AND 13 minutes of sleep. The manager was really sorry and said to call Expedia to get my money back

Posted by on Sep 14, 2021

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5 out of 5
Clean, comfortable, nice and friendly staff. My family and I will definitely stay again.

Posted by , from Indiana on Oct 11, 2020

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Comment from Hotel Management

Oct 12, 2020 by Sheraton Louisville Management

Dear Meghan, it was a pleasure hosting you and your family at Sheraton Louisville Riverside Hotel. We are thrilled you had a comfortable stay and that you were impressed with our well-kept property and courteous associates. We enjoyed hosting you and hope to see you again soon. Yours in hospitality, Sheraton Louisville Management

5 out of 5
Great location. Very friendly staff. Nice to have the pool open even though we didn't use. Nice to have breakfast options available too.

Posted by , from Encinitas on Aug 18, 2020

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Comment from Hotel Management

Aug 18, 2020 by Sheraton Louisville Management

Dear Guest, thank you for the kind review of Sheraton Louisville Riverside Hotel. We are delighted you enjoyed everything we have to offer, including our location right across the bridge from downtown Louisville, our courteous service as well as the amenities we provide. We hope you will come back to see us soon, and we wish you all the best with your travels. Yours in hospitality, Sheraton Louisville Management

4 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 10, 2020 by Sheraton Louisville Management

Dear Guest, thank you for your terrific rating of Sheraton Louisville Riverside Hotel. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Yours in hospitality, Sheraton Louisville Management

5 out of 5

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 1, 2020 by Sheraton Louisville Management

Dear Guest, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Sheraton Louisville Riverside Hotel, and we look forward to welcoming you back soon. Yours in hospitality, Sheraton Louisville Management

About the Sheraton Louisville Riverside Hotel

Location 700 West Riverside Drive, Jeffersonville, IN 47130

Property Features

Sheraton Louisville Riverside by Marriott offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Louisville Riverside by Marriott. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Jeffersonville hotel.

  • 1 building
  • 180 guestrooms or units
  • 10 levels
  • 3 bars or lounges
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sheraton Louisville Riverside by Marriott offers 180 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Riverside's Cafe - This bistro specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.

El Nopal - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Hooters - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property’s Club Lounge is closed Friday-Sunday.

Sheraton Louisville Riverside by Marriott offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.99 for adults and USD 9.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Louisville Sheraton Riverside
  • Riverside Sheraton Louisville
  • Sheraton Hotel Louisville
  • Sheraton Louisville
  • Sheraton Louisville Riverside
  • Sheraton Louisville Riverside Hotel
  • Sheraton Louisville Riverside Hotel Jeffersonville
  • Sheraton Louisville Riverside Jeffersonville
  • Sheraton Riverside Hotel
  • Sheraton Riverside Louisville
  • Sheraton Louisville Riverside Hotel
  • Sheraton Louisville Riverside by Marriott Hotel
  • Sheraton Louisville Riverside by Marriott Jeffersonville
  • Sheraton Louisville Riverside by Marriott Hotel Jeffersonville

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.