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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel near Ontario Mills Shopping Mall in Ontario

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Lobby
Outdoor pool
Business center
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪12 min walk‬
  • Place, Ontario Convention Center
    ‪2 min drive‬
  • Place, Toyota Arena
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(83 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ontario

Guasti stay.Your stay at this Guasti hotel places you within 3 miles (5 km) of Toyota Arena and Ontario Convention Center. Topgolf and Cucamonga-Guasti Regional Park are also within 3 miles (5 km).

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 0.7 miles
  • Ontario Convention Center - 2 min drive - 1.7 miles
  • Toyota Arena - 2 min drive - 1.2 miles
  • Topgolf - 2 min drive - 1.4 miles
  • Disneyland® Resort - 38 min drive - 46.0 miles

Getting around

  • Upland Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Mills Shopping Mall in Ontario
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

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Dec 28 - Dec 29
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

How close is SureStay Hotel by Best Western Ontario Airport to the airport?

SureStay Hotel by Best Western Ontario Airport is 1.5 mi (4-min drive) away from the Los Angeles - Ontario Intl. Airport (ONT) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on Dec 17, 2025 start from $83.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Ontario Airport have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Ontario Airport.

Does SureStay Hotel by Best Western Ontario Airport offer free breakfast?

SureStay Hotel by Best Western Ontario Airport offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at SureStay Hotel by Best Western Ontario Airport?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at SureStay Hotel by Best Western Ontario Airport?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Ontario Airport have a pool?

SureStay Hotel by Best Western Ontario Airport features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does SureStay Hotel by Best Western Ontario Airport have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Ontario Airport to downtown Ontario?

SureStay Hotel by Best Western Ontario Airport is 3.9 mi away from Ontario.

Reviews

SureStay Hotel by Best Western Ontario Airport Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick night
Stayed 1 night in Sep 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Sep 2025

2/10 Terrible

Astrid

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my recent stay. The room was in unacceptable condition: blood stains were visible on the sheets and pillowcases, the chair was badly stained, and the bathroom door wouldn’t close. On top of that, water leaked from the shower, causing puddles outside the tub and creating a slipping hazard. We immediately went to the front desk, asked for a refund, and moved to a different hotel. The lack of upkeep and cleanliness was completely unacceptable, and no guest should have to deal with conditions like this. I hope management takes these issues seriously and makes the necessary improvements.
Stayed 2 nights in Sep 2025

2/10 Terrible

Astrid

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my recent stay. The room was in unacceptable condition: blood stains were visible on the sheets and pillowcases, the chair was badly stained, and the bathroom door wouldn’t close. On top of that, water leaked from the shower, causing puddles outside the tub and creating a slipping hazard. We immediately went to the front desk, asked for a refund, and moved to a different hotel. The lack of upkeep and cleanliness was completely unacceptable, and no guest should have to deal with conditions like this. I hope management takes these issues seriously and makes the necessary improvements.
Stayed 1 night in Sep 2025

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marquisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pleasant...even the oatmeal with the almonds, walnuts, brown sugar & cranberries
Stayed 4 nights in Aug 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Antoinette

Disliked: Cleanliness
Blanket was dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret, Newhall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing comfortable place! Great customer service

Always a pleasure staying here. Customer service is the best. We have stayed here for at least 6 times when we travel to Ontario for my son’s soccer team tournaments. And we always end up staying here again because of the great experience we have. And we also bring others from the team to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rasheeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay there again
Stayed 2 nights in Aug 2025

2/10 Terrible

Maria and Carlos

Stayed 1 night in May 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff
Stayed 4 nights in Aug 2025

4/10 Poor

Marie

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway is nasty, dirty and smelly. The room has a weird smell. Breakfast is terrible.
Stayed 2 nights in Aug 2025