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The Sumner

4.0 star property
4-star B&B near Marble Arch

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Photo gallery for The Sumner

Front of property
Lobby lounge
Deluxe Double Room | Living area | LCD TV
Lobby lounge
Daily English breakfast (GBP 15 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Park Lane
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

8.2 out of 10
Very good
(18 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 127 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre B&B, you'll find Marble Arch and Hyde Park. Oxford Street and Buckingham Palace are also within 2 miles (3 km).
View more B&B in LondonOpens in a new window

What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Marble Arch - 3 min walk - 0.2 miles
  • Park Lane - 5 min walk - 0.3 miles
  • Baker Street - 6 min walk - 0.3 miles
  • Selfridges - 6 min walk - 0.4 miles

Getting around

  • Marble Arch Underground Station - 4 min walk
  • Marylebone Station - 12 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪WatchHouse - ‬2 min walk
  • ‪Shishawi - ‬2 min walk
  • ‪Al Balad - ‬2 min walk
  • ‪Paul - ‬2 min walk

About this property

The Sumner

4-star B&B near Marble Arch
As a guest of The Sumner, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly The Sumner also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby.

This 4-star London bed & breakfast is smoke free.

  • 20 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
The Sumner offers 20 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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The Marble Arch Hotel, by Thistle
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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge

Things to do

  • Library

Accessibility

  • Elevator (68 inch wide door)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Children 5 years old and younger aren't allowed at this property.

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

Frequently asked questions

How close is The Sumner to the airport?

The Sumner is 12 mi (49-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Sumner have an airport shuttle?

Airport shuttle services are not available at The Sumner.

Does The Sumner offer free breakfast?

Free breakfast isn’t provided at The Sumner, but English breakfast is offered for a fee of GBP 15 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at The Sumner?

No, there is no casino at this bed & breakfast.

What time is check-in at The Sumner?

Check-in start time: 1:00 PM; Check-in end time: midnight.

Is there free parking at The Sumner?

Free parking is not available at this bed & breakfast.

Does The Sumner have a pool?

The Sumner does not have a pool.

Does The Sumner have a spa?

There are no spa services available at this bed & breakfast.

How close is The Sumner to downtown London?

The Sumner is 1.5 mi away from London.

The Sumner Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 356 out of 814 reviews
Rating 8 - Good. 300 out of 814 reviews
Rating 6 - Okay. 99 out of 814 reviews
Rating 4 - Poor. 41 out of 814 reviews
Rating 2 - Terrible. 18 out of 814 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jedidah

Liked: Cleanliness, staff & service, amenities
The hotel was a great stay. I enjoyed staying here; the staff, especially at the reception, were exceptionally warm and helpful. The room I first stayed in would, however, need a touch-up; the room had a faulty toilet, and there was a water leak from the roof. I was, however, given another room the next day, which was quite spacious and beautiful. The hotel is in a nice location, you can easily access cafes and restaurants just around the block, and Oxford Street is about a 10-minute walk. I highly recommend it, I would definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nimco

Stayed 2 nights in Dec 2025

8/10 Good

DENISE

Stayed 1 night in Dec 2025

4/10 Poor

EUNGSIK

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding had stains, restroom terribly small, staff was not helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Howard

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Traveled with partner
This was a lower price than I normally pay and it did reflect on what we got . It felt like a boarding house not a hotel. The bathroom is small and dated. There was someone talking in another bedroom all night and it kept me awake. The location is good for Oxford Street/Bond Street. Personally wouldn’t choose to stay here again but if you’re on a budget, perhaps it’s okay for you. As long as you’re not expecting anything special.
Stayed 1 night in Sep 2025

4/10 Poor

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and the rooms were clean. We would definitely stay there again.
Stayed 1 night in Nov 2025

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night, but it was pleasant. Staff were extremely friendly and helpful. The room was a good size, the shower unfortunately had a strange shower head that was not adjustable enough. The hotel is very "quaint" and beautiful and feels cosy. One drawback is the system to get to higher floors - the lift took us to the second floor, but then had to negotiate the narrow stairs with luggage. However, overall our stay in early November this year was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Yevgenia

Traveled with family
Liked: Cleanliness, staff & service
Clean room, good breakfast and attentive staff
Stayed 9 nights in Oct 2025

8/10 Good

Franklin

Business traveler
Liked: Cleanliness, staff & service
I didn’t eat breakfast
Stayed 3 nights in Oct 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The day staff was very friendly! Loved staying here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammad Reza

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet seat had dried urine stain , rubbish on the floor. Reception had me wait while he was texting middle of our conversation. Hair inside the bath tub. Most disgusting hotel i stayed at, and i work 3-4 days a week out of town...
Stayed 1 night in Oct 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. Great location also
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

6/10 Okay

Gavin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We asked for a twin room and got a double. The bathroom is tired and could do with a refurb given the shower curtain doesn’t stop the sink area and floor from getting wet.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid option in the Marble Arch area

Great location and good size room for London. Friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

xiaowei

Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ten out of Ten!

A very well presented hotel with pretty flowers at the front and a polished front door. Very clean inside and the staff are sooo friendly and can’t do enough for you. The room is very comfortable, really quiet and has a lovely shower. Breakfast is great, offering everything from a bowl of cereal to a full English. Overall, this hotel is ideally located, quiet, very comfortable, extremely clean and has wonderful staff. Will definitely stay again and recommend to anyone looking for a relaxing stay in Central London.
Stayed 5 nights in Sep 2025

6/10 Okay

Adrienne

Traveled with family
The staff were lovely, it was just our room that smelt of damp. The shower in particular smelt like a drain. The area however is fab and I think this boutique hotel has a lot of potential!
Stayed 1 night in Sep 2025

10/10 Excellent

Susan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful, and the location worked out very well.
Stayed 3 nights in Sep 2025

6/10 Okay

Kelly, Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All was well with this little cute boutique hotel. Lovely location. However the one item that would have given it a 5 star is the condition of the mattress. Really uncomfortable mattress with loads of lumps and bumps. Could stand an upgrade in that department.After all, the #1 reason to stay at a hotel is sleep.
Stayed 2 nights in Sep 2025

8/10 Good

Shaima, mishref

Liked: Cleanliness, property conditions & facilities
Why checkout at 11am!! Too early in London
Stayed 4 nights in Aug 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay and very accommodating with an early check in without charge.
Stayed 1 night in Aug 2025

2/10 Terrible

Slaine

Stayed 1 night in Jul 2025