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Holiday Inn Express London - ExCeL by IHG

3.0 star property
3-star hotel near ExCeL Exhibition Centre

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Bathroom | Shower, hair dryer, towels
1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
1018 Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    ‪9 min walk‬
  • O2 Arena
    ‪6 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room (with Free Hot Breakfast)

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

London

Docklands stay.A stay at this Docklands hotel places you within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. Westfield Stratford City is within 6 miles (10 km) and London Eye is within 9 miles (15 km).

What's nearby

  • ExCeL Exhibition Centre - 9 min walk - 0.5 miles
  • IFS Cloud Royal Docks Station - 3 min drive - 1.3 miles
  • O2 Arena - 6 min drive - 2.3 miles
  • Westfield Stratford City - 10 min drive - 4.0 miles
  • London Eye - 22 min drive - 8.5 miles

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Costa Coffee - ‬16 min walk
  • ‪Caffè Nero - ‬17 min walk
  • ‪Sandwich & Co - ‬19 min walk
  • ‪E16 Café - ‬11 min walk

About this property

Holiday Inn Express London - ExCeL by IHG

3-star hotel near ExCeL Exhibition Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

  • 204 guestrooms or units
  • 3 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cribs (infant beds) are available for GBP 1.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 1.0 per night
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Frequently asked questions

How close is Holiday Inn Express London - ExCeL by IHG to the airport?

Holiday Inn Express London - ExCeL by IHG is 1.3 mi (7-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Holiday Inn Express London - ExCeL by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express London - ExCeL by IHG.

Does Holiday Inn Express London - ExCeL by IHG offer free breakfast?

Yes, Holiday Inn Express London - ExCeL by IHG offers free breakfast.

Is there a casino at Holiday Inn Express London - ExCeL by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express London - ExCeL by IHG?

Check-in start time: 2 PM; Check-in end time: 11:00 PM.

Is there free parking at Holiday Inn Express London - ExCeL by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 20 per night.

Does Holiday Inn Express London - ExCeL by IHG have a pool?

Holiday Inn Express London - ExCeL by IHG does not have a pool.

Does Holiday Inn Express London - ExCeL by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Express London - ExCeL by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express London - ExCeL by IHG to downtown London?

Holiday Inn Express London - ExCeL by IHG is 7.4 mi away from London.

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 369 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

The hotel was clean and staff were welcoming but there was a, £50 upfront charge on arrival which was to cover anything purchased during the stay. I used £30 for a meal and on departure was told that the remaining £30 would be returned to my card automatically. This took 5 days.
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, food lovely and friend staff

Staff was very friendly from reception to bar staff and house keeping
Stayed 1 night in Mar 2025

10/10 Excellent

Shujatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here…

The staff were incredibly welcoming, with Jyoti at the front desk providing excellent service and answering all my questions. The bar had a fantastic range of drinks, and the restaurant food was brilliant. My room was very clean, the bed was comfortable, and I had a good night’s sleep. The only minor issue I noticed was some fluff on the shower head, likely from a cleaning cloth—a small detail that didn’t impact my stay. Breakfast in the morning offered a great selection, adding to the overall positive experience. The hotel met my needs perfectly for my event at ExCeL London, and I would highly recommend staying here.
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been coming back for a number of years and always happy with the hotel. Perfect for trips to the Excel.
Stayed 1 night in Feb 2025

8/10 Good

Dr Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shova

Stayed 1 night in Feb 2025

6/10 Okay

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and area, easy transport. Staff are very accommodating and friendly. Parking is expensive and no charging points was a disappointment. Would return but the parking is a concern to take into consideration.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my mum came up to watch an event at the o2 very happy with our 1 night stay
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and great location

Only 1 sugar in the room in the room for two of us and only one plug socket by the bed
Stayed 1 night in Feb 2025

10/10 Excellent

Krishma

Stayed 2 nights in Jan 2025

10/10 Excellent

temitayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Brigitte

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was okay for a one night stay. I left something at the hotel and staff weren’t helpful about it and never followed up.
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Asim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

PROFIT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service provided
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for what we needed

Modt everything was great about the stay. Room was clean and had everything we needed. Breakfast was good. Most staff were friendly and helpful. There were a couple who it seemed like to look busy and meant we had to wait to be served at the bar/front desk The only gripe we had was the drainage in the shower was incredibly slow so the tray filled up quite quickly and sould still have a bit of water in the bottom when the next person went in making it a tad slippery
Stayed 4 nights in Jan 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yusuf

Stayed 1 night in Jan 2025