The Borough

3.0 star property
3-star Georgian hotel near The Shard

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Photo gallery for The Borough

Single room shared bathroom | 1 bedroom, desk, laptop workspace, iron/ironing board
City view from property
Front of property
Shower, free toiletries, hair dryer, towels
Single room shared bathroom | 1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Free WiFi

Explore the area

View in a map
200 Borough High Street, London, England, SE1 1JX
  • The Shard
    ‪7 min walk‬
  • London Bridge
    ‪10 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

King En-Suite

7.6 out of 10
Good
(5 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

Double Room, 1 Double Bed, Shared Bathroom

7.0 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe King

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double En-Suite

8.0 out of 10
Very good
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Basic Twin Room, 2 Twin Beds, Shared Bathroom

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single room shared bathroom

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find The Shard and Borough Market. Also, London Bridge is within half a mile (1 km) and Tower of London is within 2 miles (3 km).

What's nearby

  • The Shard - 7 min walk - 0.4 miles
  • London Bridge - 10 min walk - 0.6 miles
  • Tower Bridge - 19 min walk - 1.0 mile
  • London Eye - 4 min drive - 1.3 miles
  • Tower of London - 4 min drive - 1.3 miles

Getting around

  • Borough Underground Station - 1 min walk
  • London Bridge Station - 9 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Blue Maid - ‬3 min walk
  • ‪Belushi's London Bridge - ‬3 min walk
  • ‪Rice Coming Noodle Bar - ‬1 min walk
  • ‪The Ship, Southwark - ‬5 min walk

About this property

The Borough

3-star Georgian hotel near The Shard
As a guest of The Borough, you'll find tour/ticket assistance, laundry facilities, and a front-desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Built in 1940
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
The Borough offers 20 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in

Access methods

Private entrance, smart lock

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Hotel
CitySpace
The Borough Hotel
CitySpace Borough
The Borough London
The Borough Hotel London

Frequently asked questions

How close is The Borough to the airport?

The Borough is 8.7 mi (32-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Borough have an airport shuttle?

Airport shuttle services are not available at The Borough.

Does The Borough offer free breakfast?

The Borough does not offer free breakfast.

Is there a casino at The Borough?

No, there is no casino at this hotel.

What time is check-in at The Borough?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Borough?

Free parking is not available at this hotel.

Does The Borough have a pool?

The Borough does not have a pool.

Does The Borough have a spa?

There are no spa services available at this hotel.

How close is The Borough to downtown London?

The Borough is 1.5 mi away from London.

The Borough Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 93 out of 351 reviews
Rating 8 - Good. 110 out of 351 reviews
Rating 6 - Okay. 60 out of 351 reviews
Rating 4 - Poor. 51 out of 351 reviews
Rating 2 - Terrible. 37 out of 351 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property close to cafes, restaurants and public transport. It is within walking distance to London Bridge station for the train to Gatwick Airport. There is no lift and the stairs are quite steep and narrow. Ok if you have a small case or bag. Difficult with a large heavy case. Our king room was very spacious and comfortable with 2 very comfy arm chairs, opening windows, heating and a fan for warmer weather. The bathroom was nice although needed a new toilet seat lid (broken); the grout needed a good scrub and there was quite a bit of black mould. If required, I would stay here again.
Stayed 1 night in May 2025

8/10 Good

Suzanne

Stayed 1 night in May 2025

8/10 Good

Chantal Fabienne

Liked: Staff & service
Fantastic location! The gentleman at the desk downstairs is very kind and efficient. Few issues I had with my room, He immediately saw to that they were taking care of. Shared bathrooms are kept very clean. No-frills accommodation my room-definitely could use updating. Carpet looked very used and worn. I had bought slippers so that was fine. The layout was a bit awkward. The mirror was placed on the opposite side of the room from the only plug so it was a bit challenging to try and do your hair lol. All in all, for the price, this was ideal for the three days I needed a place to call homebase! The area itself for being busy was quiet at night. I was able to sleep with the window open with minimal disruption from traffic. Traveling alone I felt safe coming and going. The tube station is right next-door and you can catch any bus going either way easily. If needed, I would stay here again.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Basic

Good location but insanely complicated check-in and door access. Room and bathroom facilities pared down to the absolute minimum and run down, but just about usable.
Stayed 1 night in Apr 2025

8/10 Good

Victoria

Liked: Cleanliness
Disliked: Staff & service
Area was incredibly nice. Loved the convenience of having shops, train station, and bus stop right outside the door. Things like soaps, toilet papers, etc. were empty. Room was clean and nice. Hassle to take luggage up and down stairs.
Stayed 3 nights in Apr 2025

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to access and has lots of dining options.
Stayed 1 night in Apr 2025

6/10 Okay

Kim-Dung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to transit. The carpet in the room didn’t seem clean. There was a lot of outside noise. the bathrooms were decent size and somewhat clean. I wish they had tables to set your things down in the bathrooms. The luggage storage was tight and small. The staff was friendly and helpful. The stay was decent for what we needed for a day.
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price for the location

Single room is small but clean and comfortable. Your getting location rather than size! It's good though. Easy check-in/out.
Stayed 2 nights in Feb 2025

6/10 Okay

Marcus

Liked: Cleanliness
Disliked: Property conditions & facilities
convenient and functional.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Sally Ann

Traveled with partner
Liked: Cleanliness, staff & service
The accommodation is next to Brough tube station so has good transport links. It is very convenient for Borough High Street and Borough Market. A short walk to London Bridge or the Thames path. A good variety of places to eat close by. The shared bathroom was very clean but would benefit from hooks to hang towels, clothes etc. Room was small but well equipped with sink, tea tray and tv but not all the plugs worked, nor did the over-bed lamp. It was in need of decoration in Dec 2024. Location is convenient for transport links and room was acceptable for a short stay where we just needed a warm clean place to sleep.
Stayed 2 nights in Dec 2024

8/10 Good

jackson

Liked: Cleanliness, staff & service, amenities
Was very convenient to stay at
Stayed 7 nights in Dec 2024

4/10 Poor

Steve

Business traveler
Disliked: Staff & service

No towels?!

Unmanned property. Check in was straightforward, but upon entering my room I discovered no towels. Difficult to address that when the property is unmanned. Never worth the £150 I paid in a million years.
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not waste your time and money

Terrible experience: cold showers (fixed about one hour later but too late for our timeline of events so we had to have ice cold showers - in December!!), faceless property without any staff on site, VERY noisy rooms (you can hear people walking and talking in adjacent rooms and upstairs) and to top it all off the maid walked in (we were still in bed) an hour before checkout time without even knocking on the door. Carpets in the hallways are very stained and look like a building site. Customer service has been very uncooperative and even implied we were lying, so we would highly recommend avoiding this brand of properties.
Stayed 1 night in Dec 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please read before booking

Terrible plugs in the room only one worked there was damp on the ceiling above are heads room looked nothing like the photos feel ripped off the floor was more comfortable then the bed found someone’s hair on the pillows off arrival the door lock was had no back exposing the inside of it the light above the bed was held on by a wire and tape bathing in the hallway was a mess
Stayed 2 nights in Dec 2024

2/10 Terrible

Ian

Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Great Location

Nice clean hotel in a great central location. Room was clean, bathroom was much nicer than comparable hotels I have stayed in.
Stayed 1 night in Dec 2024

6/10 Okay

sarah

Stayed 1 night in Nov 2024

6/10 Okay

nicola

Business traveler
TV with no remote & wires loose. no USB sockets to charge. Bathroom & toilet facilities separate from room/down the corridor.
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Very poor compared to the last time I stayed

I have stayed before and was content, however my most recent stay failed to meet expectations. Initially the online only check in didn't work, I was checked in but the code was invalid, needed to contact call centre for a new one to progress. Got into the room to find it very cold with both heaters unplugged. Then find TV missing the remote, Settled in to very cold bed, but mattress was very lumpy and uncomfortable. Had to queue for the shared showers in the morning and then when I got to the front there was no hot water. A cold shower after a cold night was rather unwelcome.
Stayed 1 night in Nov 2024

6/10 Okay

Jamie, Llanelli

Liked: Cleanliness
Basic and clean but the heater in the room wasn’t working!
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024