"Anthony in the dove shop was awesome! Porter, the security guard was great and made us feel very safe. Patrina at the airport was amazing and friendly ... " More
Beachfront retreat
Within a 15-minute walk of the property, you'll find Seven Mile Beach and Jamaica Beaches. Also, The Boardwalk Shopping Village is within half a mile (1 km) and Time Square Mall is within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 6 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. Enjoy the 3 outdoor pools and free perks like full breakfast and free self parking.
Jul 25, 2023 by Michelle G
Hi Stuart,Thank you for your kind words! We're thrilled to hear that you had a great time at Couples and that Anthony, Porter, and Patrina provided excellent service. Your safety and satisfaction are our top priorities, and we're glad to have made your stay memorable. We hope to welcome you back for another amazing experience at Couples in the future!Regards,Couples Customer Care Team
Aug 9, 2023 by Michelle G
Hi Stormmie, Thank you for sharing your rating with us which we appreciate.Regards,Couples Customer Care Team
Jun 22, 2023 by Michelle G
Thank you for choosing our hotel and for sharing your review. We appreciate your kind words about the beautiful property and the efforts we put into maintaining it. We're glad to hear that most of our staff provided friendly service, especially the standout teams at the Front Desk and the bartenders who made your experience enjoyable.We apologize for any negative encounters you had with a few members of our staff which we have addressed and we appreciate your feedback in bringing it to our attention.We take your concerns about employees attempting to sell marijuana seriously. We do not condone such behavior, and we will reinforce our policies and training to ensure that all employees adhere to professional conduct while on and off the property.Despite the downsides you mentioned, we're thrilled that you still had an amazing experience and that you would consider returning. We value your feedback and will continue to work towards delivering exceptional service to all our guests.Thank you once again for your review, and we look forward to welcoming you back in the future for another enjoyable stay.Regards,Couples Customer Care Team
May 3, 2023 by Michelle G
Hi Corey, Thank you for choosing Couples Swept Away and for taking the time to leave us such a glowing review. We are thrilled to hear that you and your wife enjoyed your stay with us and that our staff made your experience magical and serene.We appreciate your comments about our beautiful property and the efforts of our staff to maintain it. It is always rewarding to know that our guests appreciate the hard work that goes into ensuring that our resort is clean and well-maintained. We are glad that you had the opportunity to try drinking from a real coconut and that you enjoyed seeing the exotic aquatic creatures in the sea.It is also great to hear that you found our all-inclusive package to be a great value and that you enjoyed shopping from the local vendors who visit our resort. We appreciate your feedback and will share it with our team to improve the guest experience. We hope to welcome you and your wife back to Couples Swept Away in the future.Regards,Couples Customer Care Team
Apr 21, 2023 by Michelle G
Hi Frank,Thank you for sharing your rating with us and we hope to welcome you back soon. Regards,Couples Customer Care Team
Feb 25, 2023 by Michelle G
Hi Steven, Great to have recently hosted you and thank you for sharing your comments with us which we appreciative of. Looking forward to welcoming you back soon.
Oct 24, 2022 by Michelle G
Hi Veronica, Sorry to hear about your experience. Please be advised that in-room coffee is replenished daily if Do Not Disturb sign is not on door however, mini-bar items must be requested through our door-card system. Management would also like to apologize for any local activity on the public beach, our security team monitors this as best as possible.
Jun 16, 2022 by Michelle G
Hi Ebin, Great to have been able to recently host you and thank you for sharing your feedback with us. We look forward to welcoming you back soon.
Feb 17, 2022 by Michelle G
Hi Ted, Thank you for your rating and we hope to welcome you back soon.
Mar 9, 2023 by Michelle G
Hi Adam,Thank you for sharing your rating with us, which we are appreciative of. Looking forward to welcoming you back soon.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are not accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Couples Swept Away All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Couples Swept Away All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. A nightclub, a spa tub, and a sauna are also featured at the luxury Couples Swept Away All Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 4.5-star Negril property.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Couples Swept Away All Inclusive offers 312 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Guests are served free full breakfast daily from 7:00 AM to 11:00 AM.
The Palms - This restaurant serves breakfast, lunch, and dinner.
Patois Patio - This restaurant serves dinner only.
Lemon Grass - This restaurant serves dinner only.
Feathers - This restaurant serves dinner only.
Cabana Grill - Onsite restaurant. Open 24 hours.
Room service (during limited hours) is available.
8 outdoor tennis courts and a 24-hour health club are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Oasis Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This property offers transfers from Montego Bay (MBJ) airport only; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Couples Swept Away All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
