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4.3 out of 5

"I've stayed here twice, and both times have bee amazing and spotless. The front desk staff and the person who was serving breakfast the last time was ... " More

By a verified traveler on Sun 28 Feb 2021

Hotel Description

Hotel near New Mexico State University in Las Cruces

In Las Cruces

You'll find New Mexico State University and Las Cruces Museum of Art within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are New Mexico Farm and Ranch Heritage Museum and Mesilla Valley Mall.

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 80 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include free wired Internet, refrigerators, and microwaves.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$103* Per night/room May 28 - May 29

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel and Suites Las Cruces, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel and Suites Las Cruces, an IHG Hotel

Everyone (4) Family (1)
2 out of 5
Although the staff was pleasant, there was a lot of bottlenecks. The grab and go breakfast took a long time because it was only one person working and so the line with back up depending on the orders of the people in front. The lobby look run down and wallpaper was peeling in our room is not clean. You could tell at the edges of the room with more than inch gap and I’ve been aged in many many many months. I’ve seen many of these hotels across the US and I had pretty pretty good experiences as a whirl but I expect a little bit better then experience I and my family recueved.

Posted by on Mar 8, 2021

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5 out of 5
I've stayed here twice, and both times have bee amazing and spotless. The front desk staff and the person who was serving breakfast the last time was super welcoming and helpful. All appliances in the room worked and the wifi was fast & without issue. Thank you guys for having this place super clean. -Alma Ruth

Posted by on Feb 28, 2021

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5 out of 5
Everything was good. Bed sleeps well. Breakfast was great

Posted by on Dec 20, 2020

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5 out of 5
Much better than your average property that’s all you get for now I’m busy now but it was very enjoyable

Posted by on Nov 29, 2019

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3 out of 5

Dissapointed

Pros: Location in relation to the highway.
Cons: Hotel staff friendliness needs improvement and the hotel could be updated.
Location: This hotel is close to I-10 and to old town La Mesilla.
The front desk staff were friendly and professional. The other staff members were seemingly too stressed about something to be friendly. The room was not as comfortable as we are used to with this hotel chain and the rooms as well as the hotel itself just felt like it needed updating and it felt old and tired. For the price, I expected more from this brand.

Posted by on Feb 23, 2018

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5 out of 5
Very nice hotel. Room was large and very clean. Breakfast was good and plenty. Hotel staff was helpful and polite.

Posted by , from Las Cruces New Mexico on May 4, 2015

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Comment from Hotel Management

May 20, 2015 by Daniel

Dear Shelly, Thank you for your great feedback. We are very happy to hear that you enjoyed your stay with us. We are also happy to hear that our staff was able to assist you in your needs while with us. We will be passing your great comments to continue great service. Once again, thank you for taking the time to review us and we look forward to your next visit with us. Sincerely, Daniel Duarte Front Office Manager

5 out of 5

Great hotel

Hotel staff were wonderful!  Room was quiet and spacious.  Only con was the pillows were horribly soft.  

Posted by on Oct 29, 2013

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4 out of 5

Good choice

Comfortable, quiet, and ample breakfast. Conveniently near NMSU

Posted by on Oct 9, 2010

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About the Holiday Inn Express Hotel and Suites Las Cruces, an IHG Hotel

Location 2635 S Valley Dr, Las Cruces, NM 88005

Property Features

Holiday Inn Express Hotel and Suites Las Cruces, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel and Suites Las Cruces, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Las Cruces hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: El Paso International Airport (ELP) (79.7 km / 49.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel and Suites Las Cruces, an IHG Hotel offers 80 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Las Cruces hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Deep soaking tub
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 5:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Holiday Inn Express Hotel Las Cruces
  • Holiday Inn Express Las Cruces
  • Holiday Inn Express Hotel Suites Las Cruces
  • Inn Express Las Cruces
  • Holiday Inn Express Hotel And Suites Las Cruces
  • Holiday Inn Las Cruces
  • Las Cruces Holiday Inn
  • Holiday Inn Express Hotel Suites Las Cruces

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.