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"Friendly and accommodating staff, clean rooms,fair price for the rooms. " More

By a verified traveler on Tue 12 Oct 2021

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Hotel Description

3-star hotel near Lansing Mall

In Lansing

At this Lansing hotel, you'll be within 3 miles (5 km) of Lansing Mall and 6 miles (10 km) of Hawk Meadow Park. Lansing Center is within 9 miles (15 km) and Michigan State University is within 12 miles (20 km).

Free perks

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 102 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Netflix, refrigerators, and microwaves are also available.

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$89* Per night/room May 29 - May 30

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites by Marriott Lansing West ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Lansing West

Everyone (8) Couples (2) Family (2)
5 out of 5
Friendly and accommodating staff, clean rooms,fair price for the rooms.

Posted by on Oct 12, 2021

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Comment from Hotel Management

Dec 23, 2021 by M

On behalf of the entire hotel team, I want to thank you for sharing about Springhill Suites Lansing. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with proper leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

1 out of 5

Posted by on Aug 20, 2021

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Comment from Hotel Management

Dec 23, 2021 by M

Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the proper leadership team to ensure the necessary guidelines are in place and reviewed to prevent these matters from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

5 out of 5
Only issue I have was the carpeting in the hallway had stains. Other than that, it's been great. The staff is very professional and a special call out to Kiana (front desk, and I hope I spelled it right) - she has been VERY helpful from the moment I checked in. Kudos to her!

Posted by on Jul 30, 2021

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Comment from Hotel Management

Jul 31, 2021 by Melissa

Thank you for your recent stay with us. We really appreciate your kind rating and useful feedback. We will make sure that Kiana is aware of your comments. We hope to see you again in the future. Have a "suite" day!

4 out of 5
The hot tub was under construction, which I wasn’t aware of. The staff was very friendly and accommodating.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by Melissa

Thank you for your recent stay with us. We appreciate your kind rating and honest feedback. We hope to see you again in the future. Have a "suite" day!

5 out of 5
It was a very nice hotel room was spacious and comfortable very quiet we enjoyed staying there would stay there again.

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Melissa

Thank you for your recent stay with us. We appreciate your kind review and honest feedback. We hope to see you again in the future. Have a suite day!

4 out of 5
Very comfortable room, mini kitchen, nice bedding. I feel safe and comfy here.

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by Melissa

Thank you for your recent stay with us. We appreciate your kind review and honest feedback. We hope to see you again in the future. Have a suite day!

4 out of 5
Room was very clean. Layout was very homey feeling. Only thing that disappointed us was that there was no milk or cream of any sort available either in our room, of in the lobby. Everything else was great.

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 16, 2021 by Melissa

Thank you for your recent stay with us. We appreciate your review and honest feedback. We hope to see you again in the future. Have a suite day!

1 out of 5
The room was filthy looks like somebody already slept in it never cleaned it up

Posted by on Sep 14, 2020

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2 out of 5

Posted by on Jul 23, 2020

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Comment from Hotel Management

Jul 28, 2020 by Melissa

Thank you for your recent stay with us. We appreciate your feedback. Have a suite day!

5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Nov 22, 2019 by Diana Romero AGM

Thank you so much for your valuable feedback!

About the SpringHill Suites by Marriott Lansing

Location 111 S Marketplace Blvd, Lansing, MI 48917

Renovations + Closures

The following facilities or services will be unavailable from March 31 2022 to July 1 2022 (dates subject to change):

  • Bar/Lounge(s)
  • Business center
  • Swimming pool

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1000 square feet (90 square meters). A 24-hour fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites by Marriott Lansing West. Free self parking is available. This 3-star Lansing hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • 90 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Lansing West offers 102 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. A pillow menu is available. 42-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Sitting area
  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cribs (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Lobby Bar - Onsite cocktail bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • SpringHill Suites Lansing West
  • SpringHill Suites Marriott Hotel Lansing West
  • SpringHill Suites Marriott Lansing West
  • SpringHill Suites Marriott Lansing West Hotel
  • SpringHill Suites by Marriott Lansing West
  • SpringHill Suites by Marriott Lansing Hotel
  • SpringHill Suites by Marriott Lansing Lansing
  • SpringHill Suites by Marriott Lansing Hotel Lansing

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.