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Candlewood Suites East Lansing, an IHG Hotel

3-star property
3545 Forest Rd, Lansing, MI 1-855-201-7819
4.0 out of 5
Very good!
See all 6 travelocity Reviews

"I liked that it was kind of off the main grid of the city. Nice and quiet. Very clean " More

By a verified traveler on Mon 25 Jan 2021

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this 3-star Lansing hotel

In Lansing

You'll find Forest Akers Golf Courses and Michigan State University within 2 miles (3 km) of this hotel. Fenner Nature Center and Ralp W. Crego Park are also within 3 miles (5 km).

Poolside dining

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Free Internet, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 128 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include free local calls, hair dryers, and showers.

Studio Suite (Run of House)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$104* Per night/room Oct 31 - Nov 1

Studio Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Roll-In Shower)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Candlewood Suites East Lansing, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candlewood Suites East Lansing, an IHG Hotel

Everyone (3) Couples (1) Family (2)
1 out of 5
Room had bed bugs. Notified front desk person Donna who was the sales manager per her name tag. Was promised a call later in the day but have yet to receive a call or email.

Posted by on Feb 23, 2021

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Comment from Hotel Management

Mar 10, 2021 by Michael D - Front Office Manager

Dear Anonymous, I wanted to personally apologize for your experience at our hotel. We take reports such as this very seriously. As such we had a team of professionals inspect the room in question and I would be happy to share their findings with you. I regret that our customer service agent didn't follow up with you promptly as promised. This certainly doesn't represent the standards of service that we are used to, and I have personally taken the time to coach and council staff to insure we meet those standards, and will use that feedback to insure that we do better. We believe in making it right, and I hope we were able to do so when our team did reach out. Should you need further assistance or have any additional comments you can reach out to me directly.

5 out of 5
I liked that it was kind of off the main grid of the city. Nice and quiet. Very clean

Posted by , from St. John's on Jan 25, 2021

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Comment from Hotel Management

Mar 9, 2021 by Michael D ~ Front Office Manager

Thanks so much for the feedback. We love our setting too...tucked away amongst the test farms and fields of MSU.....and don't forget Forest Acres Golf coarse right out our back door, yet just minutes away from all the excitement of MSU's central campus downtown Lansing and East Lansing have to offer. We appreciate your business and thanks for offering your feedback to the community. We'd love to welcome you back anytime your travels may bring you to the Capital Region.

5 out of 5

Posted by on Oct 29, 2019

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4 out of 5
poor signage-hard to find. very nice overall, would stay again

Posted by on Mar 20, 2019

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4 out of 5

Return Trip

2nd time to this hotel. It’s a nice hotel. The grounds are pretty, the staff is friendly, the rooms are big and I like the kitchenette. My room this time had a musty smell and the toilet seat was broken but one word to the front desk and it was resolved immediately. It’s not convenient to much if you don’t have a car though. There’s a restaurant on site, a little pricey, and a little market for limited food and snacks and forgotten toiletries which is nice. I would not hesitate to stay here again.

Posted by , from Reno, NV on Aug 28, 2018

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Comment from Hotel Management

Aug 29, 2018 by Hannah P.

Welcome back! We are glad you continue to choose us as your "home away from home." I'm so sorry about the room concerns you had, but thrilled that we were able to make things right quickly. We look forward to hosting you in the near future!

5 out of 5

Nice hotel convenient to class reunion

It was a nice stay got a really good deal with breakfast included! It was a nice b clean room n the staff was very nice!

Posted by , from Nashville TN on Jul 28, 2015

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About the Candlewood Suites East Lansing, an IHG Hotel

Location 3545 Forest Rd, Lansing, MI 48910

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Outdoor pool
  • Restaurant

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. A fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites East Lansing, an IHG Hotel. Free self parking is available. This 3-star Lansing hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: East Lansing Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites East Lansing, an IHG Hotel offers 128 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

University Club - Onsite restaurant. Open 24 hours.

Maui Beach Snack Bar - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Hot buffet breakfast - This restaurant specializes in American cuisine and serves breakfast and brunch. Open select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.50 per person (approximately)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Msu
  • Candlewood Suites Msu Hotel
  • Candlewood Suites Msu Hotel Lansing
  • Candlewood Suites Msu Lansing
  • Candlewood Suites East Lansing Hotel
  • Candlewood Suites - East Lansing m.s.u Hotel
  • East Lansing Candlewood Suites
  • Candlewood East Lansing
  • Candlewood Suites At MSU
  • Candlewood Suites East Lansing
  • Candlewood Suites East Lansing, an IHG Hotel Hotel
  • Candlewood Suites East Lansing, an IHG Hotel Lansing
  • Candlewood Suites East Lansing, an IHG Hotel Hotel Lansing

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.