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"I think the pool should of been warmer. I expected an indoor pool to be warmer. You need to tell guests are far away you are from the elevator. We ... " More

By a verified traveler on Tue 18 Jun 2019

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Hotel Description

Enjoy free breakfast at this 3-star Lansing hotel

Near the airport

Within 3 miles (5 km) of this Lansing hotel, you'll find Chisholm Hills Golf Club and Community Mental Health. Potter Park Zoo and Fenner Nature Center are also within 6 miles (10 km).

Nightclub, dining

A nightclub and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and free perks like continental breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 300 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Room service, coffee/tea makers, and free local calls are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Causeway Bay Hotel ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Causeway Bay Hotel

Everyone (7) Couples (1) Family (3)
1 out of 5
Doors to get in and out of building didn't work. No housekeeping for daily cleaning. Pool was not operational

Posted by on Jul 16, 2021

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1 out of 5
Nothing about this place was good. Not clean, ice machines didn't work, no airconditioning in the hallways. On site bar and restaurant not open. No room service. Had to go down to lobby to get toilet paper, while there, other patrons were asking for tp as well. Pool not open and apparently hasn't been for 3years. Staff didn't give 2 hoots about anything. Will NEVER go back and we are in that area often for tournaments. I will foreworn team's in the future that the website is decieving and to steer clear.

Posted by on Jul 12, 2021

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4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Front Desk Supervisor

That you for staying with us here at the Causeway Bay Hotel. We appreciate your positive feedback regarding your stay with us and hope to see you again for a future stay!

2 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 3, 2019 by Front Desk Agent Britney T. Clark

Please feel free to let us know your concerns on your stay here in our facility. I'm sorry your stay wasn't the best and we will do everything we can to improve ourselves.

4 out of 5
I think the pool should of been warmer. I expected an indoor pool to be warmer. You need to tell guests are far away you are from the elevator. We are handicap and had to walk all the way to the end of the hall. The bathroom floors looked dirty. Staff was very friendly. I think you should think about having paper plates and napkins for guests to use when ordering out especially for pizza. We did enjoy our stay. Out 2 year old granddaughter loved that we had joining rooms. It was great for us. She could go to the other room without is chasing her down the hall

Posted by on Jun 18, 2019

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your feedback! I will take these matters up with my management team.

5 out of 5

Posted by on May 14, 2019

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Comment from Hotel Management

Oct 24, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your positive feedback!

5 out of 5
The staff was very friendly and helpful. The hotel was clean and well maintained.

Posted by on Apr 19, 2019

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you so much for your positive feedback!

4 out of 5
Very nice updated inside. Staff was nice but inexperienced which I did not mark down negatively in my rating. Lounge/bar was closed but online showed as open. Hot tub was broken down. Ice machine on two floors we checked didn't work. Parking lot was not plowed for 2 days we were there and had at least 5 inches of snow. We stayed here while in town for a funeral. Walking to the car in high heels was horrible and snow got in my shoes. The beds were very comfortable and the room was clean

Posted by on Feb 13, 2019

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your feedback!

4 out of 5
Great hotel and price! Would definitely go to again.

Posted by on Dec 11, 2018

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Comment from Hotel Management

Jan 24, 2019 by Morgan

Thank you for taking your time to give us feedback on your stay. We hope to see you again in the near future.

5 out of 5
In good location and easily accessible. We came to spend time with out children during our sons graduation from the police academy.

Posted by on Jul 15, 2018

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Comment from Hotel Management

Nov 4, 2019 by Front Desk Supervisor Britney T. Clark

Thank you for your positive feedback!

Property Features

Causeway Bay Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A nightclub, tour/ticket assistance, and a garden are also featured at the business-friendly Causeway Bay Hotel. Self parking is free. This 3-star Lansing hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 5 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Causeway Bay Hotel offers 300 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 8:30 AM.

The Valencia Club - This bar specializes in American cuisine.

Hummingbirds Restaurant - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Lansing
  • Best Western Plus Lansing
  • Best Western Plus Lansing Hotel
  • Lansing Best Western
  • Causeway Bay Hotel Lansing
  • Causeway Bay Hotel
  • Causeway Bay Lansing
  • Causeway Bay
  • Causeway Bay Hotel Hotel
  • Causeway Bay Hotel Lansing
  • Causeway Bay Hotel Hotel Lansing

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.