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4.2 out of 5

"The property itself is decent. It is close to the highway but quiet. There were not daily housekeeping services. You had to schedule them at the front ... " More

By a verified traveler on Mon 05 Jul 2021

Hotel Description

Enjoy free breakfast at this Lansing hotel

In shopping district

Stay at this Lansing hotel and you'll be within 2 miles (3 km) of Lansing Mall and 6 miles (10 km) of Michigan State Capitol. Hawk Meadow Park and Sparrow Hospital St. Lawrence Campus are also within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Free self parking and dry cleaning are also offered on site.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 86 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Other amenities include microwaves, free local calls, and showers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$97* Per night/room Aug 15 - Aug 16

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn & Suites Lansing West MI ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Lansing West MI

Everyone (2) Family (4)
3 out of 5
The property itself is decent. It is close to the highway but quiet. There were not daily housekeeping services. You had to schedule them at the front desk except we were not told this until the next day when I questioned why our room hadn’t been serviced. The front desk staff was not welcoming. We were given a king room for three adults, went back to the desk and got a queen room only to have to trade again because that room reeked of smoke. The third time room was good. The rate through Travelocity was good but the hotel repeatedly knocked booking through third party. Over all the stay served our purpose but I will seek alternative accommodations when in the area again.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 14, 2021 by General Manager

I am so sorry to read your feedback. It is not the type of feedback we usually receive and again I am so sorry for your less than perfect experience. Thank you again for your feedback and I hope you will give us another chance in the future to change your perception.

5 out of 5
Janice was an amazing help at the front desk. When I tried to check in early, she didn’t have my room type available but found us a nice room we could immediately get into. She was awesome! (As was Richard, who was taking time out to clean up the already clean lobby while pointing us to the nearest restaurants.) Wonderful staff there...we will definitely return!

Posted by on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by Manager

Thank you for taking the time to write your review of our property here at the Hampton Inn & Suites Lansing West, your business and comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect and deserve.

5 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Dec 4, 2019 by General Manager

Thank you so much for the 5 star review !

4 out of 5
Very friendly staff. Good variety on the complementary breakfast.

Posted by on Jun 30, 2019

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4 out of 5

Ok, overall

Stayed for 2 nights. Room was clean, bed was comfy, staff was friendly, breakfast was good. The only problem I had was that the bathroom light is on a motion sensor / timer. If it doesn't sense motion for a certain period of time, the light goes off. Unfortunately the motion sensor could not pick up my movement when I was in the shower, and the lights shut off on me. Luckily, I had the bathroom door open and the hall light on, so it didn't go totally pitch black. I mentioned it to the lady at the front desk when I was checking out and she said she'd have someone look at it. Otherwise, it was a nice stay.

Posted by , from Cleveland, OH on Aug 1, 2016

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About the Hampton Inn & Suites Lansing West MI

Location 900 North Canal Road, Lansing, MI 48917

Property Features

Hampton Inn & Suites Lansing West MI offers its guests an indoor pool and a fitness center. Public spaces have free wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. Event space at this hotel measures 11040 square feet (1026 square meters). The business-friendly Hampton Inn & Suites Lansing West MI also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Self parking is free. A complete renovation of Hampton Inn & Suites Lansing West MI was completed in 2018. This Lansing hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • 11040 sq ft of conference space
  • 1026 sq m of conference space
  • Built in 2013
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free wired Internet

Parking

Free self parking

Transport

  • Airport: Lansing, MI (LAN-Capital Region Intl.) (10.3 km / 6.4 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Lansing West MI offers 86 accommodations. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Lansing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • LCD television
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Hampton Inn Hotel Lansing West
  • Hampton Inn Lansing West
  • Hampton Inn Lansing MI Hotel
  • Hampton Inn Lansing MI
  • Hampton Inn Suites Lansing West
  • Hampton Inn Lansing West MI Hotel
  • Hampton Inn Lansing West MI
  • Hampton Inn Suites Lansing MI
  • Hampton Inn & Suites Lansing West MI Hotel
  • Hampton Inn & Suites Lansing West MI Lansing
  • Hampton Inn & Suites Lansing West MI Hotel Lansing

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.