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5.0 out of 5

"We had a Great room and good food with a lot to do in the area. " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

3.5-star hotel near Lansing Mall

Near the airport

At this Lansing hotel, you'll be within 3 miles (5 km) of Lansing Mall and 6 miles (10 km) of Lansing Center. Also within 9 miles (15 km) are Michigan State Capitol and Potter Park Zoo.

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and luggage storage are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 212 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls. Housekeeping is available on request.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$124* Per night/room Aug 7 - Aug 8

Room, 1 King Bed, Accessible, Non Smoking (Hear, Roll In Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Lansing West, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Lansing West, an IHG Hotel

Everyone (1) Family (3)
5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Apr 16, 2020 by Guest Services

Dear valued guest, Thank you for staying with us and sharing your 5 out of 5 rating! Looking forward to your next visit! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5 out of 5
We had a Great room and good food with a lot to do in the area.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Feb 13, 2020 by Guest Services

Dear valued guest, Thank you for staying with us and sharing your 5-star review! We're happy to know you enjoyed a great stay, including dining at our on-site restaurant. We look forward to your next visit! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5 out of 5
Although under construction and filled woth kids running the halls from a lacroose tournament, the room wss exceptioal as was the staff

Posted by on Jul 13, 2019

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Comment from Hotel Management

Aug 7, 2019 by Guest Services

Dear valued guest, Thank you so much for staying with us and sharing your 5 out of 5 review! We're happy to know that you enjoyed your overall stay and found the service to be exceptional. At the same time, we extend our apologies for the disturbance from the youth team. We also understand that your visit fell during the planned upgrades of our main lobby/entrance area. Our aim has been to make the transition as smooth as possible. We thank you sincerely for your patience and look forward to welcoming you back, to even more stylish and fully-equipped spaces! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5 out of 5

sheraton hotel

I have only stayed at this hotel once but it was the very best stay of my life. I even got to take my dog along with me. The hotel staff was very nice and accomadating, they even have a person take cookies and milk to your room for no extra charge. Overall, it was awesome and i would highly recommend it to anyone!

Posted by on Feb 21, 2009

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5 out of 5

Great for the business traveler

I have stayed numerous times at this location and find it to be a great value for the business traveler. Many amenities located on-site such as restaurant, coffee shop, bar, etc. The hotel is located somewhat distant from the downtown area and the capital, so it does require transportation in that regard. The beds and pillows are simply the best, the very best night's sleep I ever had in a hotel room!

Posted by on Nov 15, 2007

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About the Crowne Plaza Lansing West, an IHG Hotel

Location 925 S Creyts Rd, Lansing, MI 48917

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 14,000 square feet (1 square meters) and includes conference space. The business-friendly Crowne Plaza Lansing West, an IHG Hotel also features a vending machine, concierge services, and room service (during limited hours). Self parking is free. This 3.5-star Lansing hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 5 levels
  • 14,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lansing, MI (LAN-Capital Region Intl.) (10.5 km / 6.5 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Lansing West, an IHG Hotel offers 212 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lansing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Bordeaux - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Bordeaux Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20.00 per person (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Lansing West
  • Crowne Plaza Lansing West
  • Lansing Sheraton
  • Lexington Hotel Lansing
  • Sheraton Lansing
  • Crowne Plaza Lansing West Hotel
  • Crowne Plaza Lansing West
  • Crowne Plaza Lansing West, an IHG Hotel Hotel
  • Crowne Plaza Lansing West, an IHG Hotel Lansing
  • Crowne Plaza Lansing West, an IHG Hotel Hotel Lansing

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.