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4.1 out of 5

"Nice, clean, quiet. Perfect parking. " More

By a verified traveler on Sun 28 Nov 2021

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Hotel Description

3.5-star hotel near Lansing Mall

Near the airport

At this Lansing hotel, you'll be within 3 miles (5 km) of Lansing Mall and 6 miles (10 km) of Lansing Center. Also within 9 miles (15 km) are Michigan State Capitol and Potter Park Zoo.

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and luggage storage are also offered.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$144* Per night/room Aug 28 - Aug 29

Standard Room, 1 King Bed, Accessible (Microwave)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds (Microwave)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed with Sofa bed (Microwave)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Microwave)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Microwave)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Lansing West, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Lansing West, an IHG Hotel

Everyone (3) Family (4)
5 out of 5
Nice, clean, quiet. Perfect parking.

Posted by , from LANSING on Nov 28, 2021

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1 out of 5

Posted by , from Troy on Oct 3, 2021

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2 out of 5
Booked and paid for a King size Deluxe room with a pull out couch. Upon entering assigned room there was no couch. Called front desk and was told I would have to pay for a roll away bed even though I wasn’t put in the room style I booked.

Posted by on Sep 19, 2021

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5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Apr 16, 2020 by Guest Services

Dear valued guest, Thank you for staying with us and sharing your 5 out of 5 rating! Looking forward to your next visit! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5 out of 5
We had a Great room and good food with a lot to do in the area.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Feb 13, 2020 by Guest Services

Dear valued guest, Thank you for staying with us and sharing your 5-star review! We're happy to know you enjoyed a great stay, including dining at our on-site restaurant. We look forward to your next visit! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5 out of 5
Although under construction and filled woth kids running the halls from a lacroose tournament, the room wss exceptioal as was the staff

Posted by on Jul 13, 2019

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Comment from Hotel Management

Aug 7, 2019 by Guest Services

Dear valued guest, Thank you so much for staying with us and sharing your 5 out of 5 review! We're happy to know that you enjoyed your overall stay and found the service to be exceptional. At the same time, we extend our apologies for the disturbance from the youth team. We also understand that your visit fell during the planned upgrades of our main lobby/entrance area. Our aim has been to make the transition as smooth as possible. We thank you sincerely for your patience and look forward to welcoming you back, to even more stylish and fully-equipped spaces! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5 out of 5

sheraton hotel

I have only stayed at this hotel once but it was the very best stay of my life. I even got to take my dog along with me. The hotel staff was very nice and accomadating, they even have a person take cookies and milk to your room for no extra charge. Overall, it was awesome and i would highly recommend it to anyone!

Posted by on Feb 21, 2009

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5 out of 5

Great for the business traveler

I have stayed numerous times at this location and find it to be a great value for the business traveler. Many amenities located on-site such as restaurant, coffee shop, bar, etc. The hotel is located somewhat distant from the downtown area and the capital, so it does require transportation in that regard. The beds and pillows are simply the best, the very best night's sleep I ever had in a hotel room!

Posted by on Nov 15, 2007

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About the Crowne Plaza Lansing West, an IHG Hotel

Location 925 S Creyts Rd, Lansing, MI 48917

Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Spa tub

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Spa tub

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 14,000 square feet (1 square meters) and includes conference space. An indoor pool, a vending machine, and concierge services are also featured at the business-friendly Crowne Plaza Lansing West, an IHG Hotel. Self parking is free. This 3.5-star Lansing hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 5 levels
  • 14,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1982
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Crowne Plaza Lansing West, an IHG Hotel offers 212 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lansing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Bordeaux - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Bordeaux Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Lansing West
  • Crowne Plaza Lansing West
  • Lansing Sheraton
  • Lexington Hotel Lansing
  • Sheraton Lansing
  • Crowne Plaza Lansing West Hotel
  • Crowne Plaza Lansing West
  • Crowne Plaza Lansing West, an IHG Hotel Hotel
  • Crowne Plaza Lansing West, an IHG Hotel Lansing
  • Crowne Plaza Lansing West, an IHG Hotel Hotel Lansing

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.