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4.4 out of 5

"Clean, and I good condition. Nice staff. Close to everything. " More

By a verified traveler on Fri 02 Oct 2020

Hotel Description

Hotel near Dutch Wonderland in Lancaster

In shopping district

You'll find Dutch Wonderland and Tanger Outlets Lancaster within a 15-minute walk of this Lancaster hotel. Also, American Music Theatre Lancaster is within half a mile (1 km) and Rockvale Outlets is within 2 miles (3 km).

Renovated in 2017

This hotel features an indoor pool and a fitness center. There's no skimping on freebies - guests receive free breakfast, free WiFi, and free self parking. Free parking, a 24-hour business center, and express check-in are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 112 guestrooms also offer free WiFi and Smart TVs with satellite channels. Other amenities include rainfall showerheads, free local calls, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Jan 18 - Jan 19

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Lancaster East ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru by Hilton Lancaster East

Everyone (4) Couples (3) Family (3)
5 out of 5
Clean, and I good condition. Nice staff. Close to everything.

Posted by , from Pa on Oct 2, 2020

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Comment from Hotel Management

Oct 3, 2020 by Becca

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Nov 24, 2019

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5 out of 5
Loved the location, location, amenities and the staff.

Posted by on Sep 23, 2019

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5 out of 5
Too modern for our taste..No coffee pot in room. What more can I say?

Posted by on Sep 16, 2019

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5 out of 5
Amazing hotel! I loved everything about it! Very clean and loved the 55" tv and channel selection. Shower was awesome! I will definitely stay there next time I am in Lancaster!

Posted by on Sep 10, 2019

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4 out of 5
Very nice property concept & overall clean but proper food handling can use more improvement for better food sanitation.

Posted by , from New York on Sep 8, 2019

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5 out of 5

Posted by on Aug 2, 2019

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2 out of 5
Very noisy in the room and very noisy from the highway. Noise coming the bath room.

Posted by on Apr 29, 2019

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5 out of 5
What Beautiful establishment. The staff was awesome. The fitness center was beyond my expectations. The breakfast presentation was excellent. The food was great. The shower gel and body lotion was very nice.

Posted by , from Maryland on Jul 5, 2017

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About the Tru by Hilton Lancaster East

Location 2320 Lincoln Hwy E, Lancaster, PA 17602

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Tour/ticket assistance, an arcade/game room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free. A complete renovation of Tru by Hilton Lancaster East was completed in 2017. This Lancaster hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2017
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Philadelphia Intl. Airport (PHL) (95.1 km / 59.1 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Tru by Hilton Lancaster East offers 112 accommodations with coffee/tea makers and hair dryers. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Tru Hilton Lancaster East Hotel
  • Tru Hilton Lancaster East
  • Tru by Hilton Lancaster East Hotel
  • Tru by Hilton Lancaster East Lancaster
  • Tru by Hilton Lancaster East Hotel Lancaster
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.