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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property
3-star hotel near University of Waterloo

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Terrace/patio
Indoor pool
Free toiletries, hair dryer, towels
Exterior
37-inch LCD TV with cable channels, TV, MP3 dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(67 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-size fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1050 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 740 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(8 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

In-room safe, desk, WiFi, bed sheets

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 3

View all photos for Two-Bedroom Suite - Non-Smoking

In-room safe, desk, WiFi, bed sheets

Two-Bedroom Suite - Non-Smoking

  • Sleeps 7

View all photos for King Suite-Hearing Accessible-Non-Smoking

In-room safe, desk, WiFi, bed sheets

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3

View all photos for Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

Bathroom | Free toiletries, hair dryer, towels

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 5

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 5

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

About the neighborhood

Township of Woolwich

In Township of Woolwich .With a stay at this Township of Woolwich hotel, you'll be steps from St. Jacobs Country Playhouse and a 5-minute walk from St. Jacobs Outlets. St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market are also within half a mile (1 km).

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk - 0.0 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • University of Waterloo - 6 min drive - 2.9 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Perogie Palace - ‬7 min walk
  • ‪State & Main Kitchen & Bar - ‬16 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

3-star hotel near University of Waterloo
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2014
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Similar properties

Exterior
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,154 reviews
$80 nightly
The price is $94
Feb 1 - Feb 2
Total with taxes and fees
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 84 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

How close is Homewood Suites by Hilton Waterloo/St. Jacobs to the airport?

Homewood Suites by Hilton Waterloo/St. Jacobs is 12.3 mi (20-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have an airport shuttle?

Airport shuttle services are not available at Homewood Suites by Hilton Waterloo/St. Jacobs.

Does Homewood Suites by Hilton Waterloo/St. Jacobs offer free breakfast?

Yes, Homewood Suites by Hilton Waterloo/St. Jacobs offers free breakfast.

Is there a casino at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, there is no casino at this hotel.

What time is check-in at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Homewood Suites by Hilton Waterloo/St. Jacobs?

This hotel offers free self parking.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a pool?

Homewood Suites by Hilton Waterloo/St. Jacobs features an indoor pool.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a spa?

There are no spa services available at this hotel.

How close is Homewood Suites by Hilton Waterloo/St. Jacobs to downtown Township of Woolwich?

Homewood Suites by Hilton Waterloo/St. Jacobs is 5 mi away from Township of Woolwich.

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast accommodated any taste with lots of variety. From hot to cold,cereals breads, waffles fruit all anyone could want. The room was wonderful, clean, bed very comfortable. The staff always had a smile when passing them. I would very highly recommend Homewood Suites. See you next year. Thank you for a wonderful stay
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean large room.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Quiet Room, Excellent Staff
Stayed 1 night in Oct 2025

10/10 Excellent

marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, large rooms.

Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall i would rate 4 out of 5 it was nice on quiet. But like other hotels i stayed in the free breakfast is terrible and not hot cause it sits there a long time i rather have food made to order. Keep it simple fried eggs and bacon and snidners sausage links and toast and fresh potatoes home fries made from real potatoes not frozen potatoes also everything was tasteless no flavour. Plus fresh fruit and maybe yogart and for those who dont want eggs maybe some nice hotcakes. Or cereal plus juice and milk or coffee or tea . That would be a awesome breakfast then what they offered us at your hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Our suite was affordable and clean. The living room and bedroom need comfortable chairs to sit in while relaxing.
Stayed 2 nights in Oct 2025

4/10 Poor

Patricia

Liked: Property conditions & facilities, room comfort
At check in, there were 4 ladies ahead of me - they were together. Receptionist as obviously new and another woman was helping her. Once the 4 ladies were done, the knowledgeable receptionist moved to another terminal and proceeded to check in those behind me. It took me 25 minutes to get my room!! So not impressed. They also didn’t mention to anyone that there was a buffet reception that evening! Not impressed. Location is ideal - next to outlets and across the parking lot from St. Jacob’s Market.
Stayed 1 night in Oct 2025

10/10 Excellent

Elise

Liked: Cleanliness
Clean and reception staff was very kind and helpful!
Stayed 1 night in Sep 2025

8/10 Good

Lynn D

Stayed 3 nights in Oct 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
Dishwasher was broken, room smelled of pets, otherwise ok.
Stayed 1 night in Oct 2025

10/10 Excellent

McKenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast was yummy and wide selection and lots of room for parking
Stayed 2 nights in Oct 2025

10/10 Excellent

PATRICK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (ALL) of them were very accomadating and obligimg and very friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary-Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough long carts. Had to wait 90 minutes. Should have at least 4 or more carts!!
Stayed 2 nights in Oct 2025

8/10 Good

Gary, Welland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property near shopping centre and restaurants. Breakfast was decent but the Manager’s Reception on Wednesday evening was excellent (enough of a food selection to have dinner there). Room was ok but our shower had a loose grab bar, a potential accident waiting to happen. Staff were friendly and efficient. Parking was easy. Overall, I would stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Tania

Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, great staff and quick check-in and check out.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra, Windsor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for a getaway. Would recommend the hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Traveled with group
Liked: Cleanliness
Bathtub had dirt lines , as did the those of our friends ‘ in 2 other similar suites . When survey was handed to staff at check - out it was crumpled up and thrown in the trash in front of the guest ! All 4 reading lights on the 2 Queen beds not working … they actually fell off - ie - only served as decor yet the same ones in our friends ‘ rooms worked . Coffee at breakfast buffet terrible - always lukewarm ; the in- room coffee was hot and okay . Forget about decaf coffee : when pointed out to staff that it was cold , was told , “ yes we know , a new coffee run is being brewed right now “ . Ot never materialized , nor the next 2 days . No simple shower caps supplied - on asking , “ sorry we don’t supply them “ . Linen change only done every-other - day , not daily as expected . Wouldn’t mind the sheets , but no towel replacements after having thrown the used ons in the tub for expected replacements!
Stayed 3 nights in Sep 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great rooms, great staff easy to park!
Stayed 1 night in Oct 2025