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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property
3-star hotel near St Jacobs Farmers Market

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-size fridge, microwave, oven, stovetop
37-inch LCD TV with cable channels, TV, MP3 dock
Exterior
37-inch LCD TV with cable channels, TV, MP3 dock
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-size fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1050 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 740 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(6 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

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Breakfast and dinner served

Courtyard by Marriott Waterloo St. Jacobs

Township of Woolwich
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,000 reviews
$116 nightly
The price is $136
Aug 24 - Aug 25
Total includes taxes and fees
Courtyard by Marriott Waterloo St. Jacobs

About the neighborhood

Township of Woolwich

In Township of Woolwich .With a stay at this Township of Woolwich hotel, you'll be steps from St. Jacobs Country Playhouse and a 5-minute walk from St. Jacobs Outlets. St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market are also within half a mile (1 km).

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 6 min walk - 0.4 miles
  • Conestoga Mall - 3 min drive - 2.1 miles
  • University of Waterloo - 4 min drive - 2.0 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪The Tamale Girl - ‬8 min walk
  • ‪Tim Hortons - ‬4 min drive

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

3-star hotel near St Jacobs Farmers Market
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2014
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Free daily buffet breakfast

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,045 reviews
$88 nightly
The price is $104
Sep 7 - Sep 8
Total includes taxes and fees
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 84 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

How close is Homewood Suites by Hilton Waterloo/St. Jacobs to the airport?

Homewood Suites by Hilton Waterloo/St. Jacobs is 12.3 mi (20-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have an airport shuttle?

Airport shuttle services are not available at Homewood Suites by Hilton Waterloo/St. Jacobs.

Does Homewood Suites by Hilton Waterloo/St. Jacobs offer free breakfast?

Yes, Homewood Suites by Hilton Waterloo/St. Jacobs offers free breakfast.

Is there a casino at Homewood Suites by Hilton Waterloo/St. Jacobs?

No, there is no casino at this hotel.

What time is check-in at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Homewood Suites by Hilton Waterloo/St. Jacobs?

This hotel offers free self parking.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a pool?

Homewood Suites by Hilton Waterloo/St. Jacobs features an indoor pool.

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a spa?

There are no spa services available at this hotel.

How close is Homewood Suites by Hilton Waterloo/St. Jacobs to downtown Township of Woolwich?

Homewood Suites by Hilton Waterloo/St. Jacobs is 5 mi away from Township of Woolwich.

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1007 reviews
Rating 8 - Good. 250 out of 1007 reviews
Rating 6 - Okay. 69 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto, TORONTO

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable but with one big problem

We have been staying at this specific location for years, and for the most part have a great experience. This time though, there was a fire alarm between 1-2am. It took a long time for everything to be inspected and reset, and then when we were finally allowed to return to our room, the alarm went off AGAIN! It was an extremely unpleasant experience. Thankfully, we weren't required to evacuate a second time. We would REALLY appreciate if the hotel management would do everything in their power to ensure this doesn't happen again, and it would have been nice to have received at least an acknowledgment or apology gesture from the hotel. All the staff acted like nothing happened, and that left a bad impression.
Stayed 4 nights in May 2025

6/10 Okay

Katrina

Liked: Cleanliness, staff & service
due to mechanical issues the fire alarm went off at 1am and once the fire dept showed up and turned it off once we finally started to dose off it went off again shortly after for a short time. since we were there due to dance competition and kids finished late and had to be up by 6am this caused parents and kids exhausted for the next full day full of prep, dancing and long drive home.
Stayed 1 night in May 2025

10/10 Excellent

Harmandeep

Stayed 1 night in May 2025

8/10 Good

Maad

Stayed 1 night in May 2025

6/10 Okay

Karan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really had a bad night , as the fire alarm ruined the whole night . The alarm went ON & did not go down until the fire truck arrived & there was no fire it was a technical issue. Otherwise the hotel is top notch .
Stayed 1 night in May 2025

10/10 Excellent

PAUL, Montreal North

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, only issues are change of bedding doesn’t seem to have been done since previous room guests for the sheets were dirty with traces of pubic hair etc. we slept on the mattress pad and removed the pillow cases and put towels on pillow cases. We understand the concern about the environment etc but with cases of measles and other diseases around, is it really worth not washing the bedding from 1 guest to another? We stayed in London, England last December 2024 and they change the bedding every 3 days while we were there for 12 days and yes, the bedding was very clean when we arrived. As for breakfast, I’ll save from paying for breakfast at hotel and prefer other outside restaurants, the whipped butter in the jar was not even nice to look at so please bring back the little butter and jam packets.
Stayed 2 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was excellent and friendly. Hotel was clean and very well kept. Area was quiet, close to the market, some restaurants, and parking was ample.
Stayed 1 night in May 2025

8/10 Good

Sandee

Stayed 1 night in May 2025

8/10 Good

Louise

Traveled with family
Liked: Staff & service, property conditions & facilities
Dishes were very dirty in the cupboard. Beds bery hard.
Stayed 1 night in May 2025

6/10 Okay

Veronica

Traveled with family
Disliked: Amenities
a little off, a few things did not work too well.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Leo

Liked: Staff & service, property conditions & facilities, room comfort

For the Money, Not Very Good

It was generally good in that the spacious room was very comfortable and mostly clean. I did notice some soiling on the couch and on the carpet. The part that was most unsettling was the obvious whiskers in the bathroom sink. That indicated a very poor cleaning job at one the most important areas.
Stayed 1 night in May 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue that was kind of ridiculous was that the TV could not be viewed from the sofa or the bed . No place to sit in the suite from where you could sit and watch TV. Not water had to run 6 - 7 minutes before you got warm water . The place was beautiful and deserved a 10 if the above small issues were taken care of .
Stayed 1 night in May 2025

2/10 Terrible

Aggie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely horrendous! I booked the hotel well in advance and we had a family emergency so we couldn’t go but, they wouldn’t allow me to cancel or change the date so, we lost over $1000!!!!! Will never stay at Homewood Suites. I’ve always been a loyal Marriott customer but, thought I’d give this hotel a try but, what a mistake that was! NEVER AGAIN!!!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
When we asked for towels ...eyes rolled
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room size, and the fact that it’s location was directly across from the theatre.
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on April 23, 2025. The staff were very friendly. The hotel was bright and clean. The room was large. They had a manager's light buffet in the evening which was wonderful. And breakfast in the am was also wonderful! We would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Annie

Stayed 3 nights in Apr 2025

8/10 Good

Krystal

Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bdrm suite was very spacious. 4 adults and 1 child. The pool area was spacious. Lots of tables and chairs. We enjoyed our stay.
Stayed 1 night in Mar 2025