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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Hotel near St. Jacobs Outlets in Township of Woolwich

Choose dates to view prices

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Point of interest
Reception
Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪10 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
  • Restaurant
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includes taxes & fees
$104 per night
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About the neighborhood

Township of Woolwich

In Township of Woolwich .Your stay at this Township of Woolwich hotel places you within a 10-minute walk of St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. Also, St Jacobs Farmers Market is within half a mile (1 km) and University of Waterloo is within 2 miles (3 km).

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 10 min walk - 0.5 miles
  • Conestoga Mall - 4 min drive - 2.1 miles
  • University of Waterloo - 4 min drive - 2.0 miles
  • Wilfrid Laurier University - 5 min drive - 2.7 miles

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel near St. Jacobs Outlets in Township of Woolwich
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

  • 1 building
  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English

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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

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  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,140 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

How close is Hampton Inn & Suites by Hilton Waterloo St. Jacobs to the airport?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is 12.2 mi (20-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on May 25, 2025 start from $97.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs offer free breakfast?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

This hotel offers free self parking.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a pool?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 AM.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a restaurant?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is home to Das Bar, which features local cuisine and happy hour.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites by Hilton Waterloo St. Jacobs to downtown Township of Woolwich?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is 5 mi away from Township of Woolwich.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1010 reviews
Rating 8 - Good. 276 out of 1010 reviews
Rating 6 - Okay. 62 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheri

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and in great condition. Our room felt quite spacious, eapecially the bathroom area. We appreciated the separate room with a door for the toilet and shower, which allowed other people to still access the sink and closet area. Would recommend staying here, especially for parent’s with multiple kids.
Stayed 3 nights in Jan 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was all goid
Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jody

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is quite a nice place but I have been trying to reach out to management for a couple days now with no response. Currently my credit card has been charged by Expedia upon booking and by the front desk upon arrival. Pretty sure I shouldn't have to pay for my stay twice :(

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed that even with the shower turned up to as hot as was possible, it was only luke warm! Sink hot water was warmer!
Stayed 1 night in Jan 2025

10/10 Excellent

Lucas

Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Shower door would not stay closed , otherwise all good.
Stayed 1 night in Jan 2025

4/10 Poor

Monica

Low water pressure, room was either too hot or too cold, staff were not helpful, breakfast served was poor quality, hair dryer had no power to dry in timely manner, had to request towels as only two provided which barely covered my hair, I’m average size so a bigger person wouldn’t be able to dry properly
Stayed 1 night in Jan 2025

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jemine

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying and found the hotel affordable, clean, friendly staff and a free decent hot breakfast! I would stay again.
Stayed 4 nights in Jan 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I will go to this hotel again next I'm in this area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samjhana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Steven, St. Davids

Stayed 1 night in Jan 2025

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Stayed 1 night in Jan 2025

8/10 Good

Weimin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast included in the stay was too simple. Otherwise this hotel is fairly good.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Meng Lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very clean and spacious. Breakfast was superb
Stayed 1 night in Dec 2024

10/10 Excellent

HUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

IONA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, lovely lobby offering complimentary coffee/tea, large well appointed room with fridge, microwave, very comfortable beds and wonderful complimentary breakfast!! Great location for theatre, outlet mall, St. Jacob's market, 10 min drive to downtown St. Jacob's.
Stayed 1 night in Dec 2024