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4.2 out of 5

"The room service food was outstanding. Rooms are large and nicely appointed. We had a little trouble accessing wifi but Bonvoy tech support was quite ... " More

By a verified traveler on Mon 28 Mar 2022

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Hotel Description

4-star eco-friendly hotel near Toronto Congress Centre, connected to the airport

Near the airport

You'll be within 3 miles (5 km) of Toronto Congress Centre and 6 miles (10 km) of The International Centre with a stay here. Woodbine Racetrack and Centennial Park are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 27 conference rooms, as well as the business center and free WiFi in public areas. You'll appreciate the steam room, bar/lounge, and laundry facilities.

Wired Internet, LCD TVs

The 474 soundproofed guestrooms offer wired Internet and room service. Other amenities include premium bedding, coffee/tea makers, and LCD TVs with cable channels.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$225* Per night/room Jun 19 - Jun 20

Club Floor, Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Club Floor, Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Gateway Hotel In Toronto International Airport ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Gateway Hotel In Toronto International Airport

Everyone (12) Couples (4) Family (5)
4 out of 5
The room service food was outstanding. Rooms are large and nicely appointed. We had a little trouble accessing wifi but Bonvoy tech support was quite fast and very helpful. Overall a very good hotel - attached to terminal 3 so a short walk to check in.

Posted by , from Haddam on Mar 28, 2022

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Comment from Hotel Management

Apr 8, 2022 by Sheraton Gateway General Manager

Thank you for choosing the Sheraton Gateway Hotel. We are delighted you enjoyed your stay. We look forward to welcoming you back again.

5 out of 5
The shower did not have hot water

Posted by on Dec 24, 2021

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Comment from Hotel Management

Jan 7, 2022 by Sheraton Gateway General Manager

Thank you for choosing the Sheraton Gateway. We are delighted you enjoyed your stay. Please accept my sincerest apologies about the hot water. We generally have more than enough to go around. We look forward to welcoming you back to the hotel.

5 out of 5

Posted by on Oct 7, 2021

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4 out of 5

Posted by on Dec 21, 2020

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Comment from Hotel Management

Jan 5, 2021 by Sheraton Gateway General Manager

Thank you for staying at the Sheraton Gateway Hotel. We are delighted you enjoyed your stay. We look forward to welcoming you back.

5 out of 5
This hotel was a great place to stay as a layover between flights. One grabs his bag and walks across the street and he's there! It seems a little dated but very functional. Slept well because of the comfortable bed and pillows and nice quiet a/c heat fan. Some hotels have roaring fans that go on and off through the night. Could hear the neighbors' alarm clock, so walls must be pretty thin. Glad they didn't have a baby! They gave us until 1 pm for checkout since we had a 3:30 pm flight; that was a nice thing to do.

Posted by , from Arequipa, Peru on Nov 21, 2020

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Comment from Hotel Management

Nov 23, 2020 by Sheraton Gateway General Manager

Thank you for choosing the Sheraton Gateway Hotel. We are delighted you enjoyed your stay. We look forward to welcoming you back in the future.

3 out of 5
The room was very pleasant. The TV didn't work. The remote turned red and froze up when we tried ti change channels. There was no rubber foot mat in the bathtub, very dangerous. When we asked, we were told we had to ask for one from housekeeping. Tough when you are in the shower.

Posted by on Jan 24, 2020

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5 out of 5
Very happy with our stay. Love the Starbucks coffee in our room

Posted by on Jan 5, 2020

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3 out of 5
The breakfast food was terrible We paid 54.00 extra and it was not worth it

Posted by on Jan 4, 2020

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5 out of 5
After a long day of traveling, it was convenient, clean, comfortable. Best sleep I have had all week!!

Posted by on Dec 8, 2019

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4 out of 5

Posted by on Nov 4, 2019

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About the Sheraton Gateway Hotel In Toronto International Airport

Location Terminal 3, Toronto AMF, Mississauga, ON L5P 1C4

Property Features

Sheraton Gateway Hotel In Toronto International Airport offers its guests an indoor pool, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 17630 square feet (1638 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the eco-friendly Sheraton Gateway Hotel In Toronto International Airport. Parking is available for a fee. This 4-star Mississauga hotel is smoke free.

  • 474 guestrooms or units
  • 8 levels
  • 17630 sq ft of conference space
  • 1638 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pearson Airport Station (3.1 km / 1.9 mi)
  • Metro station: Terminal Link Terminal 3 Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Gateway Hotel In Toronto International Airport offers 474 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This Mississauga hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

&More Restaurant - This restaurant serves breakfast, lunch, and dinner.

&More Bar - Onsite bar. Open daily.

&More To Go - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in Breakfast Included rate plans receive breakfast for all adults staying in the room.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.

Pet Policy

  • Pets: CAD 125 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 30 per person (approximately)
  • Fee for in-room wired Internet: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 36 per night
  • Pet fee: CAD 125 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Sheraton
  • Gateway Sheraton Hotel
  • Hotel Sheraton Gateway
  • Hotel Toronto International Airport
  • Sheraton Gateway Hotel
  • Sheraton Gateway Hotel Toronto International Airport
  • Sheraton Gateway Toronto International Airport
  • Sheraton Gateway Toronto International Airport Hotel
  • Sheraton Toronto International Airport
  • Toronto International Airport Hotel
  • Sheraton Gateway
  • Sheraton Gateway In Toronto
  • Sheraton Gateway Hotel In Toronto International Airport Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.