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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

2.5 star property
Hotel near St Jacobs Farmers Market in Township of Woolwich

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Exterior
Exterior
Indoor pool
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(15 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(103 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Township of Woolwich

Heart of Township of Woolwich.With a stay at this Township of Woolwich hotel, you'll be steps from St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. St. Jacobs Country Playhouse and St Jacobs Farmers Market are also within half a mile (1 km).

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 miles
  • St. Jacobs Outlets - 2 min walk - 0.1 miles
  • St. Jacobs Country Playhouse - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 3 min walk - 0.2 miles
  • Max's Golf Centre - 10 min walk - 0.5 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪Tim Hortons - ‬20 min walk
  • ‪Ben Thanh 邊城 - ‬4 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪State & Main Kitchen & Bar - ‬19 min walk

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Hotel near St Jacobs Farmers Market in Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG. Self parking is free.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers 103 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Township of Woolwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Lobby sitting area
Courtyard by Marriott Waterloo St. Jacobs
Township of Woolwich
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,000 reviews
$93 nightly
The price is $109
Apr 23 - Apr 24
Total with taxes and fees
Courtyard by Marriott Waterloo St. Jacobs

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Splash pad
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG
Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG to the airport?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is 16.4 mi (24-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG on May 3, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offer free breakfast?

Yes, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers free breakfast.

Is there a casino at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have a pool?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG features an indoor pool. Guests can enjoy pool access from 6 AM to 10 PM.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG to downtown Township of Woolwich?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is 4.9 mi away from Township of Woolwich.

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 729 out of 1290 reviews
Rating 8 - Good. 351 out of 1290 reviews
Rating 6 - Okay. 127 out of 1290 reviews
Rating 4 - Poor. 42 out of 1290 reviews
Rating 2 - Terrible. 41 out of 1290 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Obekpa

Staff were responsive & overall, great. Liked that housekeeping were always
Stayed 4 nights in Dec 2025

6/10 Okay

mehrdad

Business traveler
Disliked: Amenities, property conditions & facilities
My stay at the Holiday Inn Express Hotel & Suites Waterloo – St. Jacobs was unfortunately below expectations. I stayed for three nights, and the room had a very strong bleach smell that made me cough, making it hard to relax. The cleanliness felt superficial rather than thorough. Breakfast was also underwhelming, and the snow removal in the parking lot was delayed, making it difficult to get my car out. Overall, it wasn’t the experience I'd hoped for.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel needs to clean parking lot more efficiently !
Stayed 2 nights in Jan 2026

10/10 Excellent

Bonnie

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and exactly what we needed. The breakfast was pretty great!
Stayed 1 night in Jan 2026

10/10 Excellent

Stewart

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Lukasz

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

4/10 Poor

Gabrielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dusty and run down. There were stains on my new towels and the door locking mechanism consistently got jammed. Food was pretty average.
Stayed 1 night in Jan 2026

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Gloria

Stayed 2 nights in Jan 2026

8/10 Good

Kelly

Stayed 5 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Facilities very well maintained.
Stayed 1 night in Oct 2025

10/10 Excellent

Evange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway for one night away from home with easy access to market, restaurant and village of St. Jacobs.
Stayed 1 night in Jan 2026

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was ok, parking was awful. But kind of expected that as winter with snow piles & tournaments in town. Staff was great & very friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All aspects of the stay were great, especially the comfortable mattress.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Traveled with family
Liked: Amenities
Friendly helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2026

10/10 Excellent

nadine

Liked: Cleanliness, amenities, property conditions & facilities
the room was mesmerizing! goregous!
Stayed 1 night in Jan 2026

10/10 Excellent

Sherry

Stayed 2 nights in Jan 2026

6/10 Okay

Alison

Liked: Cleanliness, amenities
The room was spacious, clean. We only grabbed juice and coffee but the breakfast looked good. The only problem we had was check-in. When we entered the hotel there was no one at the front desk, we stood there waiting for a little while looking for a bell or way to call but there was nothing. We ended up waiting in the chairs in the lobby that were comfy. About 10 minutes later someone came and checked us in. I had pre-paid for the room so only had to give a credit card for incidentals. They had me put in my card and authorize the $200 charge which I was fine with. The person working stated that it didn't go through on their end. I pulled up my visa on my banking app and showed her that it did in fact go through. She has me do it again and the put another $200 hold on my visa. She then told me that the first one would be reversed, which it took almost a week to do.
Stayed 1 night in Dec 2025

4/10 Poor

Jack W

Disliked: Staff & service
The snow on the parking lot was not plowed at all
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Raina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I forgot an item and they called me as soon as they found it! Amazing service!
Stayed 1 night in Jan 2026