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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel near University of Waterloo in Waterloo

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Exterior
Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Business Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Jetted tub

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down comforters, pillowtop beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

The Walper Hotel, part of JdV by Hyatt

Downtown Kitchener
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
$108 nightly
The price is $127
Feb 9 - Feb 10
Total with taxes and fees
The Walper Hotel, part of JdV by Hyatt

About the neighborhood

Waterloo

In shopping district.Within a 10-minute walk of the hotel, you'll find Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and Waterloo Central Railway are also within 2 miles (3 km).

What's nearby

  • Conestoga Mall - 3 min walk - 0.2 miles
  • St. Jacobs Outlets - 3 min drive - 1.6 miles
  • St Jacobs Farmers Market - 3 min drive - 1.6 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min drive - 1.6 miles
  • University of Waterloo - 5 min drive - 1.8 miles

Getting around

  • Kitchener Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 63 min drive

Restaurants

  • ‪Taco Bell - ‬10 min walk
  • ‪The Pickle Barrel - ‬6 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Nespresso Boutique - ‬8 min walk
  • ‪Mado - ‬4 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel near University of Waterloo in Waterloo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. The business-friendly Waterloo Suites Hotel, Trademark Collection by Wyndham also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Waterloo hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 398 sq ft of conference space
  • 37 sq m of conference space
  • Built in 1986
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,148 reviews
$80 nightly
The price is $94
Feb 1 - Feb 2
Total with taxes and fees
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cribs (infant beds) are available for CAD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

How close is Waterloo Suites Hotel, Trademark Collection by Wyndham to the airport?

Waterloo Suites Hotel, Trademark Collection by Wyndham is 10.9 mi (17-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Waterloo Suites Hotel, Trademark Collection by Wyndham?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Waterloo Suites Hotel, Trademark Collection by Wyndham on Jan 25, 2026 start from $89.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at Waterloo Suites Hotel, Trademark Collection by Wyndham.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham offer free breakfast?

Waterloo Suites Hotel, Trademark Collection by Wyndham offers free continental breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Waterloo Suites Hotel, Trademark Collection by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Waterloo Suites Hotel, Trademark Collection by Wyndham?

This hotel offers free self parking.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have a pool?

Waterloo Suites Hotel, Trademark Collection by Wyndham does not have a pool.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have a restaurant?

Yes, there is a restaurant on site.

Does Waterloo Suites Hotel, Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Waterloo Suites Hotel, Trademark Collection by Wyndham to downtown Waterloo?

Waterloo Suites Hotel, Trademark Collection by Wyndham is 2.4 mi away from Waterloo.

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 385 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Heidi

Stayed 1 night in Oct 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great
Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Traveled with family
Disliked: Property conditions & facilities
Area was rough, but ok. Hotel needs updating. Friendly staff. Clean room.
Stayed 2 nights in Aug 2025

6/10 Okay

Fatima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So coming to the hotel was a bit interesting. I drove to one side and saw someone smoking up and then went to the other side of the hotel there was someone doing the same Parking lot was under construction so it was bit difficult to park and feel your car is secure. The hotel itself was pretty good my room was clean and spacious service was good. . It's just the surroundings although in a busy area people are very sketchy
Stayed 1 night in Oct 2025

6/10 Okay

Patty

Liked: Staff & service
Shower needs maintenance. Needs new caulking and clean shower head which was filled with mineral build up. . Very difficult to manoeuvre vehicle in the parking lot due to resurfacing. Workers should have moved tar buckets at the end of day. Not the fault if hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Jacuzzi room on 6th floor. Very clean and quiet and comfortable. Friendly, courteous staff. Plenty of hot water. Close to big mall. Would happily stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend stay

The staff were welcoming and very friendly, Breakfast was nice, the rooms were clean and tidy, the only problem that we had was that the pillows were very soft, but other than that a perfect stay, highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spick and span, staff beyond helpful, breakfast ok, and plenty of parking!
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were effecient , friendly, informative and helpfull. Breakfast was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious room, good breakfast selection, reasonable price, great location. Only drawback was parking lot being repaired & 1/2 roped off while we were there but there was adequate parking.
Stayed 2 nights in Oct 2025

8/10 Good

Megan

Stayed 2 nights in Oct 2025

10/10 Excellent

ATANU

Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Gloria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and stained carpets and furniture in room 2. Doesn't have a menu on the TV to change channels (told front desk he did nothing about it) 3. I pre paid for our room and they still wanted me to pay $200 deposit if we damage the room. Wouldn't accept my Visa debit card which is better than a credit card (as I don't have CC) said I had to pay cash. So I told them to cancel it and give me my money back. My mother gave her CC but told them there's no money available on it, they said that doesn't matter. (Which bakes no sense because they can't get money off it anyway) The two guys just kept repeating themselves telling me why they need a CC I said I understand why but it doesn't have money on it anyway and I'm willing to pay the $200 through my debit card. They did no. 4. Couch had completely different cushions that didn't match the couch 5. Wall paper falling off all the walls and very dirty/marked up 6. There was two TVs in the same room and one converter that turned on both TVs at the same time. 7. Shower head and tap head are broken and unattached from the wall Do not rent from this hotel. Staff is dishonest with their customers, etc etc.
Stayed 2 nights in Oct 2025

4/10 Poor

Johanna

Traveled with partner
Breakfast was ok, the view out our window was full of weeds and not pleasant to look at.
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Liked: Room comfort
Disliked: Property conditions & facilities
Good bones but very worn. Limited English with some on the front desk.
Stayed 3 nights in Sep 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and pleasant
Stayed 3 nights in Sep 2025

2/10 Terrible

Jean

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warning if Considering Staying at this Hotel!!!

I booked 2 rooms. The one room was reasonable. The condition of the other room was horrendous! Mould in bathroom, dirty towels, broken bathroom faucet, dirt on curtain, dead flies, broken corner of wardrobe with piece lying on floor, dirty carpet, etc. There were fruit flies crawling over food in breakfast room, ice machines not working, persons hanging around side entrance at night, etc I had booked the room for guests travelling with us and was totally embarrassed about the condition of the accommodation. Problems reported to front desk. Photos supplied to front desk. New room assigned for second night of stay but no remedy available for distress caused by first night stay.
Stayed 2 nights in Sep 2025

8/10 Good

janice, Kanata

Traveled with partner
Liked: Staff & service, amenities
There should be a mirror in main room, not just bathroom. Had difficulty finding how to adjust temperature in room. Carpet throughout the hotel did not seem very clean as there were stains throughout.
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Stayed 1 night in Sep 2025

6/10 Okay

Todd

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was adequate. Clean and close to amenities. Work out area is small and quite hot. Pool was not open. Included breakfast was limited and lower end. Microwave in the room was broken.
Stayed 2 nights in Sep 2025

6/10 Okay

Rob

The main light in the room was burnt out. Couldn’t see. Had to feel around to turn on bedside lamp. The one side of the bathroom mirror also not working. Impossible to see to get get ready in the morning!! Told them when we were leaving, hopefully they looked after the situation!
Stayed 1 night in Sep 2025