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 Kitchener • 1 Room
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Quality Inn

2.5-star property
2899 King St E, Kitchener, ON 1-855-201-7819

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4.0 out of 5
Very good!
See all 7 Travelocity Reviews

"The hot breakfast was OK but, Warning: DO NOT DRINK THE COFFEE. " More

By Bobby2bob on Fri 16 Dec 2011

Points Of Interest

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Hotel Description

Eco-friendly hotel near Centre In The Square

Heart of Kitchener

Within 2 miles (3 km) of this Kitchener hotel, you'll find Fairview Park and Chicopee Tube Park. Chicopee Ski and Summer Resort and Rockway Golf Course are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a sauna. Traveling on business? Take advantage of the business center, express check-out, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Comfy beds, WiFi

Featuring conveniences like sofa beds and microwaves, the 97 guestrooms also offer pillowtop beds and LCD TVs with cable channels. WiFi, rainfall showerheads, and coffee/tea makers are also available.

Standard King Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$53* Per night/room Feb 9 - Feb 10

Standard 2 Queens Non Smoking 1 Person Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard 2 Queens Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Non Smoking 1 person Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King Non Smoking 1 person Sofa bed Desk

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quality Inn ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn

Everyone (3)
5 out of 5
Best deal I've seen in quite some time. Price was very reasonable, room was cVean and spacious, wifi worked great, lots of parking, breakfast was ample and tasty. The only staff member I encountered (just cause I didn't need other assistance) was the desk clerk who was friendly, courteous and helpful. Very close (walking to some) to a variety of dining options of any level you might want.

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 28, 2019 by Scott McKnight - Front Office Manager

Thank you for the review. Glad to hear that you enjoyed everything that the hotel offered. I will make sure to let our desk staff know how well they did. Hope to have you back again in the future.

5 out of 5
Very clean...loved the breakfast...bed was comfortable

Posted by on Oct 13, 2019

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5 out of 5
Rooms are nice and clean staff very friendly when we where heading to our room the young lady cleaning the rooms treated us as we passed her lovely young lady

Posted by on Oct 13, 2019

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5 out of 5
check in was good, parking was at front door. breakfast ended to early. checked in at 12:30am and breakfast ended at 9am.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 27, 2019 by Scott McKnight - Front Office Manager

Thank you for taking the time to review your stay with us. I'm sorry that you were not able to get breakfast. A staff member mentioned that you were looking to have breakfast as you arrived because you would be leaving before it opened the next day. Unfortunately by noon the breakfast has been closed for more than two hours. We hope that you will stay with us again.

1 out of 5

Horrible. Customer service, Will NEVER return here

I booked and prepaid for a room for my adult son, I checked with the company that I booked with and was assured that as long as he had the card used to book plus his ID and a credit card in his name it would be no problem. He arrived during a horrible snow storm and was treated with horrible customer service from the front desk manager. He was accused of using a stolen credit card, He was so embarrassed and basicly told to leave, in the middle of a snow storm I had to drive 12 Kms in my city an hour and a half away from their hotel to sign the room waiver and send my drivers licence, I tried patiently to work out another solution but was so rudely dismissed by the front desk manager, when I sent back the waiver she handed my son the room key without saying one word. I will NEVER book them again for any reason. I called back later and was told that the owner did not have a voice mail, they couldn't spell his first name and didn't know his last name. My son was treated so rudely that he was to afraid to go to the front desk to ask for a hot tub and gym key, he spent an hour and 20 minutes in a freezing car during a snow storm while I worked out his room. In all my years in business I have never dealt with a manager with such disrespect to a customer with no apologies when it was finally worked out. Travelocity did their best. This Hotel is horrible, due yourself a favour and move on to the next hotel, If I could have given them a zero I would have. skip it!!

Posted by , from London on on Jan 7, 2018

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3 out of 5

Older property, more like a motel style property.

Pros: Staff were very friendly and helpful.
This is an older property, not sure how it rates at #2 travelocity hotel in Kitchener is currently...but I digress. My fault for not giving the exterior photos more scrutiny. Was unable to try the breakfast as it doesn't open till 7 on the weekend. It does the job if you need a basic clean place to sleep...but for the money you could stay in a much nicer more current property.

Posted by , from London, ON on Feb 22, 2015

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4 out of 5

Was happy with our stay.

The hot breakfast was OK but, Warning: DO NOT DRINK THE COFFEE.

Posted by on Dec 16, 2011

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About the Quality Inn

Location 2899 King St E, Kitchener, ON N2A 1A6

Property Features

Quality Inn offers its guests a sauna and a 24-hour fitness center. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A roundtrip airport shuttle is free (available 24 hours). The eco-friendly Quality Inn also features coffee/tea in a common area, laundry facilities, and express check-out. Self parking is free. This Kitchener hotel is smoke free.

  • 97 guestrooms or units
  • Breakfast available (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Self parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (83.2 km / 51.7 mi)
  • Train station: Kitchener Station (7.4 km / 4.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; self parking available for a surcharge

Room Amenities

Quality Inn offers 97 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 19

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Quality Inn KITCHENER
  • Quality KITCHENER
  • Quality Inn Hotel
  • Quality Inn Kitchener
  • Quality Inn Hotel Kitchener

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.