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4.1 out of 5

"Front desk service very good. Difficult to access hotel. Air conditioner was very noisy and ineffective for most part. " More

By a verified traveler on Mon 28 Aug 2023

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Hotel Description

Hotel perfectly located for exploring Kitchener

Heart of Kitchener

Within 2 miles (3 km) of this Kitchener hotel, you'll find Fairview Park and Chicopee Tube Park. Chicopee Ski and Summer Resort and Rockway Golf Course are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A garden, express check-out, and a computer station are also on offer.

Standard King Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$66* Per night/room Nov 1 - Nov 2

Standard 2 Queens Non Smoking 1 Person Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard 2 Queens Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Non Smoking 1 person Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King Non Smoking 1 person Sofa bed Desk

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quality Inn ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn

Everyone (3) Couples (2)
3 out of 5
Front desk service very good. Difficult to access hotel. Air conditioner was very noisy and ineffective for most part.

Posted by on Aug 28, 2023

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5 out of 5
Best deal I've seen in quite some time. Price was very reasonable, room was cVean and spacious, wifi worked great, lots of parking, breakfast was ample and tasty. The only staff member I encountered (just cause I didn't need other assistance) was the desk clerk who was friendly, courteous and helpful. Very close (walking to some) to a variety of dining options of any level you might want.

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 28, 2019 by Scott McKnight - Front Office Manager

Thank you for the review. Glad to hear that you enjoyed everything that the hotel offered. I will make sure to let our desk staff know how well they did. Hope to have you back again in the future.

4 out of 5

Posted by , from OTTAWA on Jun 29, 2023

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Comment from Hotel Management

Jul 19, 2023 by Dipti Patel

Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

5 out of 5
A no fills, no fuss hotel. But very clean & comfortable. Excellent staff, easy parking and very convenient for Kitchener & Guelph and the Hwy. A few decent options for food & drink nearby too. I'd definitely stay again.

Posted by on May 18, 2023

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Comment from Hotel Management

May 19, 2023 by Dipti Patel

Thank you for rating us a perfect score. we are pleased to hear you enjoy your stay at Quality inn Kitchener. we hope to see you again soon

2 out of 5

Posted by on Jun 23, 2022

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4 out of 5
Clean and very quiet, despite being near the highway. Amenities were closed due to Covid precautions, but vending machines and nearby restaurants kept us satiated. I would have preferred "king size" pillows on the King size bed. 5 small pillows mad it difficult sleeping.

Posted by , from Georgetown, Ontario on Aug 22, 2020

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5 out of 5
Very clean...loved the breakfast...bed was comfortable

Posted by on Oct 13, 2019

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5 out of 5
Rooms are nice and clean staff very friendly when we where heading to our room the young lady cleaning the rooms treated us as we passed her lovely young lady

Posted by on Oct 13, 2019

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Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Quality Inn also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

  • 97 guestrooms or units
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Garden
  • ATM
  • Elevator
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Kitchener Station (7.3 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses a grey water recycling system.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn KITCHENER
  • Quality KITCHENER
  • Quality Inn Hotel
  • Quality Inn Kitchener
  • Quality Inn Hotel Kitchener

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.