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"There is no fridge and or microwave in the room. We asked at the front desk about a microwave. Their response is “ did you request one” . Apparently t ... " More

By a verified traveler on Sun 13 Oct 2019

Hotel Description

Motel with free WiFi, connected to a shopping center in Independence

In entertainment district

Within 6 miles (10 km) of this Independence motel, you'll find Kauffman Stadium and Arrowhead Stadium. Silverstein Eye Centers Arena is within 6 miles (10 km) and T-Mobile Center is within 12 miles (20 km).

Restaurant, coffee shop

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. A restaurant, laundry facilities, and concierge services are also provided.

Free WiFi, comfy beds

The 80 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include iPod docks and Egyptian cotton sheets.

Standard Double Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$84* Per night/room Jan 25 - Jan 26

Standard Double Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Countryside Suites Kansas City Independence I-70E Sports Complex Hotel ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Countryside Suites Kansas City Independence I-70E Sports Complex Hotel

Everyone (2) Couples (2) Family (2)
1 out of 5
This trip was a complete failure and I would not recommend staying at this hotel, unless you want your indentity stolen and to be overcharged for an underwhelming experience in a greasy room. The first issue I encountered was arriving late, which was actually due to a cancelled flight and delayed connection. As a result, I didn't check in until 5 am. When I did check in, the manager handed me the keys with no sleeve or receipt. I walked to the far end of the building, only to have to turn around and walk back to distinguish figure out my room number. The room itself had a terrible paint job, an completely uncovered electrical box, a broken desk lamp, and lube residue on the headboard, nightstands, and entertainment center. There was a huge ceiling stain, incredibly dirty bathroom, with loud, caked in dust bathroom fan. There was very little that was good or relevant in this hotel. And I only spent a fraction of my time actually being there. I'm frustrated, disappointed, and upset. To top things off, I either lost my ID there or the front desk never handed it back after checking in. It was recovered, along with a note someone left saying "be mindful of identity theft from hotel, all maids....." I called 3 times to ask if my ID was found. And came back immediately. What do you know? My ID was there, but even after calling and asked if found to call me, but no one called. Very angry about that. This hotel is no good.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 23, 2020 by Connie

Dear Guest, Thank you for responding to our survey, we appreciate your feedback and we apologize in regards to your issues, We will speak to our housekeeping department, and ,maintenance and our front desk staff, Please call Hotel directly and speak to Connie and we would love for you to give us another chance and we will give you a discounted room. Thank you

3 out of 5
There is no fridge and or microwave in the room. We asked at the front desk about a microwave. Their response is “ did you request one” . Apparently they get stolen on a frequent basis. This should clue you in on what kind of area the motel is in. Old and ratty carpet throughout the bldg. our room had a stench.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Connie

Dear Guest, Thank you for responding to our survey, we apologize for not meeting your expectations, however we do have our Premium rooms that have refrigerators and microwaves and they are a different rate, When making a reservation please indicate what is needed . Thank you

3 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 7, 2019 by Connie

Dear Guest, Thank you for taking the time to fill out our survey, we hope that in the future you will give us another chance, If you could call the hotel and let us know the problem issues so that we may correct the issues. Thank you

5 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 5, 2019 by Connie

Dear Guest, Thank you we are pleased that you enjoyed your stay and we look forward to seeing you agian. Thank you

5 out of 5
The staff members, front desk and housekeeping, are phenomenal!!!!

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 31, 2019 by Guest Relations

Wow, what a wonderful review! Our team appreciates you highlighting their commitment to exceptional service, and hope to see you the next time you visit Independence. Come back soon!

2 out of 5
The over charging was ridiculous, we had to switch rooms, we didn’t get what we reserved. Breakfast as a joke

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 11, 2019 by Guest Relations

Thank you for your feedback. Please accept our apologies for any confusion with your reservation and charges. We invite you to contact us directly to discuss this further. In addition, we apologize for any disappointment with the breakfast selection. If there are any items you'd like to see added to the menu, please let us know. The next time you're in town, we hope you'll consider staying with us again.

About the Countryside Suites Kansas City Independence I-70E Sports Complex Hotel

Location 4142 S. Noland Rd., Independence, MO 64055

Property Features

There's a restaurant on site, as well as a coffee shop/café. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Countryside Suites Kansas City Independence I-70E Sports Complex Hotel. Limited free parking is available on a first-come, first-served basis. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this Independence motel.

  • 1 building
  • 80 guestrooms or units
  • 2 levels
  • Built in 2008
  • Dining venue
  • Coffee shop
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Kansas City Intl. Airport (MCI) (52.9 km / 32.9 mi)
  • Train station: Independence Station (8.4 km / 5.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Countryside Suites Kansas City Independence I-70E Sports Complex Hotel offers 80 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • Select Comfort beds
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Toiletries (free)
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Five Guys Burger & Fries - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Administrative fee: USD 2.99 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 6 Plus Kansas City
  • Red Lion Inn KC Sports Complex Independence
  • Super 6 Plus Kansas City Motel
  • Super 6 Plus Kansas City Motel Independence East Missouri
  • Red Roof Inn KC Sports Complex Independence Motel
  • Red Roof Inn KC Sports Complex Motel
  • Red Roof Inn KC Sports Complex Independence
  • Red Roof Inn KC Sports Complex
  • Red Lion KC Sports Complex Independence
  • Red Lion KC Sports Complex
  • Red Lion Inn Kansas City Independence
  • Red Lion Kansas City Independence
  • Motel Red Lion Inn & Suites Kansas City Independence
  • Red Lion Inn & Suites Kansas City Independence Independence
  • Red Roof Inn KC Sports Complex Independence
  • Red Lion Inn Suites KC Sports Complex Independence
  • Super 6 Plus Kansas City East Independence Missouri
  • Red Lion Inn
  • Red Lion
  • Red Lion Inn Suites Kansas City Independence

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.