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4.0 out of 5

"Clean, comfortable, nice and friendly staff. My family and I will definitely stay again. " More

By a verified traveler on Sun 11 Oct 2020

Hotel Description

3.5-star hotel near Falls of the Ohio State Park

On river

You'll be within half a mile (1 km) of Falls of the Ohio State Park and 2 miles (3 km) of KFC Yum Center with a stay here. Muhammad Ali Center and Louisville Slugger Field are also within 3 miles (5 km).

Dining options, 3 bars/lounges

This traditional hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and an area shuttle.

Free Internet, LCD TVs

The 180 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include premium bedding, coffee/tea makers, and LCD TVs with satellite channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79* Per night/room Dec 11 - Dec 12

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Club Suite, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Louisville Riverside Hotel ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Louisville Riverside Hotel

Everyone (11) Couples (1) Family (3)
5 out of 5
Clean, comfortable, nice and friendly staff. My family and I will definitely stay again.

Posted by , from Indiana on Oct 11, 2020

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Comment from Hotel Management

Oct 12, 2020 by Sheraton Louisville Management

Dear Meghan, it was a pleasure hosting you and your family at Sheraton Louisville Riverside Hotel. We are thrilled you had a comfortable stay and that you were impressed with our well-kept property and courteous associates. We enjoyed hosting you and hope to see you again soon. Yours in hospitality, Sheraton Louisville Management

5 out of 5
Great location. Very friendly staff. Nice to have the pool open even though we didn't use. Nice to have breakfast options available too.

Posted by , from Encinitas on Aug 18, 2020

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Comment from Hotel Management

Aug 18, 2020 by Sheraton Louisville Management

Dear Guest, thank you for the kind review of Sheraton Louisville Riverside Hotel. We are delighted you enjoyed everything we have to offer, including our location right across the bridge from downtown Louisville, our courteous service as well as the amenities we provide. We hope you will come back to see us soon, and we wish you all the best with your travels. Yours in hospitality, Sheraton Louisville Management

4 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 10, 2020 by Sheraton Louisville Management

Dear Guest, thank you for your terrific rating of Sheraton Louisville Riverside Hotel. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Yours in hospitality, Sheraton Louisville Management

5 out of 5

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 1, 2020 by Sheraton Louisville Management

Dear Guest, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Sheraton Louisville Riverside Hotel, and we look forward to welcoming you back soon. Yours in hospitality, Sheraton Louisville Management

5 out of 5

Posted by on Mar 2, 2019

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Comment from Hotel Management

Apr 1, 2019 by Rooms Division Manager

Dear Guest, we are delighted you had an outstanding stay at Sheraton Louisville Riverside Hotel and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Best Regards, Conner Sariscsany, Rooms Division Manager

4 out of 5

Close to river, short drive to downtown Louisville

Generally speaking we liked this hotel. The staff member who checked us in (I think her name was Alexis?) was wonderful! She was knowledgeable, friendly and efficient. The pool was a little on the cool side, but the fitness room was surprisingly well equipped for a hotel. The gentleman (I can’t remember his name) who served hor douvres in the club lounge was extremely courteous. The bed and pillows were very comfortable and the room was spacious. Only issue I had was the sounds of construction being done in the room above us starting around 5:20 in the morning. I called guest services and he said no work being done. He’d look into it. He called back and said it was breakfast being prepared in the club lounge above our room and that he’d call up there to ask the employee to be quieter. That didn’t happen. It got worse. Sounded like someone was hammering, dishes being dropped on the floor, a door bell ringing repeatedly and lots of banging noises. When we checked out (manager I think) asked about our stay. I mentioned how friendly staff members were, but that I was disappointed the only day we had to sleep in I couldnt because of the noise above us. He dismissed it saying yeah, she was fixing breakfast. If I stayed again it wouldn’t be in room 907.

Posted by , from Ohio on Aug 5, 2018

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Comment from Hotel Management

Aug 9, 2018 by Rooms Division Manager

Dear Guest, thank you for choosing the Sheraton Louisville Riverside Hotel. We are glad you had an overall nice stay and especially appreciated the great service provided by our associates. We will definitely share your compliments with the associates you mentioned. However, we are sorry for the noise issues had and regret that we were unable to resolve it to your satisfaction. Your feedback is important to us as it will help us to better serve our future guests. We hope to see you back soon! Best Regards, Conner Sariscsany, Rooms Division Manager

5 out of 5
Pros: It is right by the river.
Business travel - the room was great and the atmosphere was very relaxing. Plenty of good restaurants nearby also.

Posted by on Jan 21, 2018

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Comment from Hotel Management

Jan 21, 2018 by Rooms Division Manager

Dear Guest, thank you for sharing your wonderful review of Sheraton Louisville Riverside Hotel. We are pleased to read our location was ideal for your needs and that you enjoyed your comfortable room. We hope to be your hotel of choice every time you visit this area. Best Regards, Conner Sariscsany, Rooms Division Manager

5 out of 5
It was a good get away home wish it could have been further away

Posted by on Jan 9, 2018

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Comment from Hotel Management

Jan 10, 2018 by Rooms Division Manager

Dear Guest, many thanks for posting a review of your stay at Sheraton Louisville Riverside Hotel. We are thrilled to know we were able to exceed all your expectations and you thoroughly enjoyed being with us. We hope to see you again soon. Best Regards, Conner Sariscsany, Rooms Division Manager

4 out of 5

Clean, nice, comfortable beds, but only double, no

Traveling back from Spring Break, it made a nice stop half way home.

Posted by on Apr 3, 2017

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3 out of 5

Nice hotel close to the big four bridge

Nice clean hotel, but two of our nights here the cleaning staff left either no coffee or no cups, the hot tub would not work in the pool area. All together not huge issues but when your on vacation they make a big difference. The room was on the smaller size for that size room and the paint was coming of the ceiling in the bathroom shower. The staff were pleasant and it is convenient to down town Louisville.

Posted by on Mar 24, 2017

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About the Sheraton Louisville Riverside Hotel

Location 700 West Riverside Drive, Jeffersonville, IN 47130

Property Features

Sheraton Louisville Riverside Hotel offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Louisville Riverside Hotel. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Jeffersonville hotel.

  • 1 building
  • 180 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 3 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Louisville Intl. Airport (SDF) (12.1 km / 7.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sheraton Louisville Riverside Hotel offers 180 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Jeffersonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Bridge & Barrel - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Riverside Cafe - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Hooters - This theme restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property’s Club Lounge is closed Friday-Sunday.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 60 per pet
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 for adults and USD 9.95 for children (approximately)
  • Pet fee: USD 60 per pet
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10 per day
  • In-room microwave fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Louisville Sheraton Riverside
  • Riverside Sheraton Louisville
  • Sheraton Hotel Louisville
  • Sheraton Louisville
  • Sheraton Louisville Riverside
  • Sheraton Louisville Riverside Hotel
  • Sheraton Louisville Riverside Hotel Jeffersonville
  • Sheraton Louisville Riverside Jeffersonville
  • Sheraton Riverside Hotel
  • Sheraton Riverside Louisville
  • Sheraton Louisville Riverside
  • Sheraton Louisville Riverside Hotel Hotel
  • Sheraton Louisville Riverside Hotel Jeffersonville
  • Sheraton Louisville Riverside Hotel Hotel Jeffersonville

You should know

  • Sheraton Louisville Riverside Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.