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Dream Downtown, by Hyatt

4.5 star property
4.5-star luxury hotel near Chelsea Market

Choose dates to view prices

Photo gallery for Dream Downtown, by Hyatt

Lobby
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Lobby
Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • The High Line Park
    ‪3 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver) | Bathroom | Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum)) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

City center stay.A stay at this Manhattan hotel places you steps from Chelsea Market and within a 5-minute walk of The High Line Park. Union Square Park and Empire State Building are also within 2 miles (3 km).

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Madison Square Garden - 17 min walk - 1.0 mile
  • Empire State Building - 4 min drive - 1.4 miles
  • Times Square - 4 min drive - 1.6 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

4.5-star luxury hotel near Chelsea Market
Dream Downtown, by Hyatt offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

  • The seasonal pool will open May 19 and close September 13.
  • Pool access available from 8:30 AM to 10:30 AM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

How close is Dream Downtown, by Hyatt to the airport?

Dream Downtown, by Hyatt is 10.2 mi (30-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on May 26, 2025 start from $225.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dream Downtown, by Hyatt have an airport shuttle?

Airport shuttle services are not available at Dream Downtown, by Hyatt.

How close is Dream Downtown, by Hyatt to the beach?

This hotel is 16.2 mi (47-min drive) from Coney Island Beach.

Does Dream Downtown, by Hyatt offer free breakfast?

Dream Downtown, by Hyatt does not offer free breakfast.

Is there a casino at Dream Downtown, by Hyatt?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Dream Downtown, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dream Downtown, by Hyatt?

Free parking is not available at this hotel. Self parking is available for USD 100 per night.

Does Dream Downtown, by Hyatt have a pool?

Dream Downtown, by Hyatt features a seasonal outdoor pool. Guests can enjoy pool access from 8:30 AM to 10:30 AM.The pool is closed seasonally each year from September 12 to May 30.

Does Dream Downtown, by Hyatt have a restaurant?

Yes, there is a restaurant on site.

Does Dream Downtown, by Hyatt have a spa?

There are no spa services available at this hotel.

How close is Dream Downtown, by Hyatt to downtown New York?

Dream Downtown, by Hyatt is 2 mi away from New York.

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 689 out of 1426 reviews
Rating 8 - Good. 273 out of 1426 reviews
Rating 6 - Okay. 197 out of 1426 reviews
Rating 4 - Poor. 139 out of 1426 reviews
Rating 2 - Terrible. 128 out of 1426 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

GRAHAM

Liked: Property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

shykeema

Liked: Staff & service

Pick somewhere else to stay for the price

Hotel rooms are extremely smaller then it appears online. I don't believe it is worth the cost.
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was good the only thing was the hot water when out in the hotel for a couple off hours
Stayed 2 nights in Feb 2025

4/10 Poor

Morin

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It isn't just a Dream

LOVE this property - always clean, chic and happening - easy check in - great amenities and no hassles - convenient location as well and a great value for the money!
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2025

8/10 Good

Latoya

Liked: Cleanliness, staff & service
The Art on the wall, the rooms are good, food and drinks were good. Lost hot water.
Stayed 1 night in Feb 2025

10/10 Excellent

Carmeline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally from start to finish, amazing stay!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay that I will consider next time I go back to NY. Excellent and very creative
Stayed 1 night in Feb 2025

10/10 Excellent

Lucilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and i'm sure it's amazing in the summer while the pool is open. my only complain was hearing the club updatins (on the penhaotuse) until 4am. Best location ever, Chelsea Market across the street for amazing dining experience.
Stayed 1 night in Feb 2025

4/10 Poor

Chad

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Lillian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream of a hotel, excellent location

After resolving a reservation error, I had a wonderful two-night stay. The staff was friendly and helpful, making the experience even more enjoyable. I would definitely stay here again. I was especially impressed with the bar on the lobby floor—it was exceptional, and the bartender was outstanding (unfortunately, I forgot his name).
Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Feb 2025

10/10 Excellent

Francesca

Stayed 1 night in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite when in nyc
Stayed 1 night in Oct 2024

10/10 Excellent

John, Chapin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the venue for the event I was in NYC for and it was a good night sleep. That is really all I did in the hotel

10/10 Excellent

Tessa

Stayed 2 nights in Jan 2025

2/10 Terrible

Jie, Vancouver

Stayed 6 nights in Jan 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool spot!
Stayed 2 nights in Dec 2024

8/10 Good

Laura

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here for quite a few times. The front desk staff is friendly and nice. The hotel is at a very good location.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service that clearly values the comfort of the customer. Many NYC hotels now prioritize speed and 'convenience', therefore losing human connection. However, the experience at Dream Downtown was absolutely phenomenal. All the staff here were extremely personable and helpful for any of my needs. The rooms are a bit on the smaller side if you're staying with more than 2 people, but the location is just so perfect you won't be spending much time in the room anyhow. The Dream Downtown was one of the better hotels I've stayed at in NYC and I will definitely be coming back.
Stayed 1 night in Jan 2025

10/10 Excellent

sharona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025