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DoubleTree by Hilton Hotel Jackson

4.0 star property
4-star hotel near Casey Jones Village

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Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Reception
Ballroom
Daily buffet breakfast for a fee
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪8 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 336 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior King Suite with Sofa Bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior King Suite with Sofa Bed

  • Sleeps 4

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-Mobility Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

Mobility Access King Room with Roll in Shower

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Jackson

City center retreat .Stay at this Jackson hotel and you'll be within half a mile (1 km) of Casey Jones Village and 2 miles (3 km) of Old Hickory Mall. Also, Rusty's TV and Movie Car Museum is within 3 miles (5 km) and Jackson Bowling & Family Fun is within 6 miles (10 km).

What's nearby

  • Casey Jones Village - 8 min walk - 0.5 miles
  • Music Highway Crossroads - 8 min walk - 0.5 miles
  • Union University - 2 min drive - 1.6 miles
  • Old Hickory Mall - 3 min drive - 1.5 miles
  • West Tennessee Healthcare Sportsplex - 6 min drive - 6.5 miles

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Snappy Tomato Pizza - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Burger King - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Jackson

4-star hotel near Casey Jones Village
DoubleTree by Hilton Hotel Jackson offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Jackson. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 1990
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

How close is DoubleTree by Hilton Hotel Jackson to the airport?

DoubleTree by Hilton Hotel Jackson is 7.8 mi (10-min drive) away from the Jackson, TN (MKL-McKellar-Sipes Regional) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on Mar 15, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Jackson have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Jackson.

Does DoubleTree by Hilton Hotel Jackson offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Hotel Jackson, but buffet breakfast is offered for a fee of between USD 7.00 and 15 for adults, USD 7 and 11 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Hotel Jackson?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

Is there free parking at DoubleTree by Hilton Hotel Jackson?

This hotel offers free self parking.

Does DoubleTree by Hilton Hotel Jackson have a pool?

DoubleTree by Hilton Hotel Jackson features an indoor pool and an outdoor pool.

Does DoubleTree by Hilton Hotel Jackson have a restaurant?

DoubleTree by Hilton Hotel Jackson is home to Twist Grill and Bar, which features southern cuisine and brunch.

Does DoubleTree by Hilton Hotel Jackson have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Jackson to downtown Jackson?

DoubleTree by Hilton Hotel Jackson is 3.4 mi away from Jackson.

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway. Great parking quiet.
Stayed 1 night in Nov 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Service staff were very friendly, but a couple needed more computer training. The main issue was the ongoing construction. VERY noisy at times during the day (a hammer drill being used on the concrete of the room above mine. Far too noisy to talk on the phone. No business center or conference room available for phone usage. Christmas music too loud for phone calls in the lobby. May try staying here again after the construction has been completed. The first room I was assigned had a clogged shower drain. I was told the room had been flagged as out of service, but it still assigned to me. After changing to a different room, I noticed the door would not close completely due to a faulty door sweep at the bottom. That was fixed quickly, but in order to engage the door’s deadbolt, I had to forceful push the door shut with my shoulder while engaging the deadbolt. I would not want my wife to stay in a room with so many problems securing the door. On the subject of doors, one of the two heavy glass sliding shower doors had no plastic edge guards so even gently sliding it would make a loud bang that I am sure my neighbors did not appreciate. The other door had plastic edge guards on both edges and was fine. Overall, the hotel is fine, but better QA inspections need to be conducted on the refurbished rooms before making them available to guests. I suggest a very thorough checklist requiring the inspector to initial each item inspected and having the manager sign off the list
Stayed 5 nights in Nov 2025

10/10 Excellent

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Quiet clean and very very very comfortable
Stayed 1 night in Nov 2025

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was always courteous. The heat was difficult to adjust, and we had to have maintenance come help us. Even so, we were either hot or cold. Also, there seemed to be a shortage of coffee pods.
Stayed 2 nights in Nov 2025

8/10 Good

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2025

4/10 Poor

Brandon

Yy
Stayed 2 nights in Sep 2025

10/10 Excellent

Shanda

Stayed 1 night in Nov 2025

4/10 Poor

Tommy

Stayed 1 night in Nov 2025

10/10 Excellent

Reo

Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, the bed super comfy, and everything was beyond clean. I was hoping to enjoy the pool, but it was indoor/outdoor and the weather made it too cold to get in. We did have breakfast sent up from the room- I was not a fan. The food felt rushed and it was cold by the time the food reached the room. But food aside, the staff was friendly and the hotel overall was comfortable. We will be back again!
Stayed 2 nights in Oct 2025

8/10 Good

laura

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner was very loud and woke me up throughout the night when the compressor turned on.
Stayed 1 night in Oct 2025

8/10 Good

Jonna

Traveled with group
Liked: Staff & service, amenities
This hotel is under construction but we had a newly renovated room and it was nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Dameon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best stay. Clean, beautiful rooms. Friendly staff. Wonderful breakfast in the dining area. Will be the only place I stay from now on when in the area.
Super clean cute bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was friendly and helpful. The room was spacious and very comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

Wil

Liked: Property conditions & facilities, room comfort
Fun
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area felt safe and Breakfast was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria, Cumming

Stayed 1 night in Sep 2025