Skip to main content
Beginning of main content

"Very good air conditioning. No motion control or limitations. Just good cold air. " More

By a verified traveler on Sun 21 Jun 2020

Enter dates to see availability

Hotel Description

Enjoy the outdoor pool at this Jackson hotel

In Jackson

Within a 15-minute walk of the hotel, you'll find West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Old Hickory Mall and Casey Jones Village are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking and dry cleaning are also offered on site.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 92 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room Dec 17 - Dec 18

Suite, 1 King Bed with Sofa bed, Accessible (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel

Everyone (2) Couples (2) Family (4)
5 out of 5
Very good air conditioning. No motion control or limitations. Just good cold air.

Posted by on Jun 21, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 23, 2020 by Vanessa

Thank you for your review. I am glad you enjoyed your stay with us and hope you will stay with us again soon.

1 out of 5
No one was at front desk for almost 10 minutes, phone was ringing and no staff in sight. When “Shelby” came to front desk, ignored me and answered the phone. She then “barked” at me to ask what I needed, she then proceeded to complain about her bad week, mumble and grumble the whole time. In our room, the shower with black mold in the grout, shower door off its track and the electrical plug did not work, the the toilet wouldn’t flush. The property looks new but it seems lower quality of material is used therefore things don’t work properly. Not up to the other Holiday Inn standard

Posted by on Mar 1, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 3, 2020 by Vanessa

Thank you for taking the time to tell us about your experience at Holiday Inn Express Jackson Northeast. Please know that your feedback is extremely valuable to us. I apologize that we did not meet your expectations. We have high expectations of our staff and the management team will look over the situation. We hope that you will give us the opportunity to serve you again in the future.

4 out of 5

Posted by on Dec 23, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 30, 2019 by Vanessa

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jul 15, 2019

Was this review helpful to you?
1 out of 5
Booked for Jackson, TN NOT Jackson, NE!!! Please refund. Charges will be disputed on AMEX.

Posted by on Jul 1, 2019

Was this review helpful to you?
4 out of 5

Great Find!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, upgraded free breakfast bar
Very clean, much better than the average HIEX. In room coffee pot with single serve cups. Spacious room, great beds.... For a good meal, right next door, check out Reggie's BBQ and Wings. Great food, good prices, convenient to hotel.

Posted by , from NC on Aug 7, 2012

Was this review helpful to you?

About the Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel

Location 55 Parkstone Place, Jackson, TN 38305

Property Features

Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Jackson hotel is smoke free.

  • 92 guestrooms or units
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel offers 92 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Hotel Jackson NE
  • Holiday Inn Express Jackson NE
  • Holiday Inn Express Hotel Suites Jackson NE
  • Inn Express Jackson NE
  • Holiday Inn Express Hotel Suites Jackson NE

You should know

  • Pool access available from 10 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Jackson-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Jackson-NE,-an-IHG-Hotel.h4117458-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Jackson-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Jackson-NE,-an-IHG-Hotel.h4117458-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Jackson-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Jackson-NE,-an-IHG-Hotel.h4117458-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.