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4.5 out of 5

"Very clean, nice hotel. Comfortable beds and nice linens. Highly recommend. " More

By a verified traveler on Sat 10 Apr 2021

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Hotel Description

Hotel near Union University in Jackson

In shopping district

You'll find Union University and Casey Jones Village within 3 miles (5 km) of this hotel. Old Hickory Mall and Rusty's TV and Movie Car Museum are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 82 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Feb 12 - Feb 13

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Fairfield Inn & Suites by Marriott Jackson ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Jackson

Everyone (10) Couples (2) Family (3)
5 out of 5
Clean and new.

Posted by on Dec 27, 2021

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Comment from Hotel Management

Jan 12, 2022 by Beth Bolton, GM

Dear Steve, We appreciate your kind review, and we hope you'll come back soon! Sincerely,

5 out of 5

Posted by on Oct 21, 2021

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5 out of 5

Posted by on Jul 1, 2021

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Comment from Hotel Management

Aug 11, 2021 by Beth Bolton, GM

Thank you!

5 out of 5
Very clean, nice hotel. Comfortable beds and nice linens. Highly recommend.

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 14, 2021 by Beth Bolton, GM

From all of us at the Fairfield by Marriott Jackson, thank you for your kind review! Sincerely,

4 out of 5
The property is well maintained, decor is up to date, loved the shower except for no hand rails for safety, good breakfast choices and eating area. When I arrived they assigned me a room that wasn’t ready, and had to give me another. The next morning the maid service was under the impression that I had already left ! Confusing.

Posted by on Feb 24, 2021

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Comment from Hotel Management

Apr 14, 2021 by Beth Bolton, GM

Thank you for your review. I apologize for your confusion on check out! Sincerely,

4 out of 5
Other than the fact that our room had not been cleaned, everything was great. We were quickly given a new room that was clean and ready for us. Just a simple mix up that was immediately remedied. Would stay there again

Posted by , from Dallas, TX on Jan 2, 2021

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Comment from Hotel Management

Jan 6, 2021 by Beth Bolton, GM

Sheila, Thank you so much, and I sincerely apologize for the room mix-up. Sincerely,

4 out of 5
Staff very friendly. Traffic around hotel was terrible due to city construction!

Posted by on Oct 21, 2020

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Comment from Hotel Management

Nov 3, 2020 by Beth Bolton, GM

Thank you for reviewing your stay! We hope you'll come back soon and see the progress that the state has made with construction. Sincerely,

4 out of 5
Everything was good. It was close to shopping area and good food.

Posted by on Apr 4, 2019

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5 out of 5
I had a great stay at the Fairfield Inn in Jackson! I would definitely recommend staying at this hotel.

Posted by on Feb 4, 2019

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5 out of 5
ABSOLUTELY LOVED IT will always return again and again.. the staff was nice and the guest as well

Posted by on Dec 16, 2018

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About the Fairfield Inn & Suites by Marriott Jackson

Location 1335 Vann Dr, Jackson, TN 38305

Property Features

Fairfield Inn & Suites by Marriott Jackson offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Fairfield Inn & Suites by Marriott Jackson also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Jackson hotel is smoke free.

  • 82 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Jackson offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Fairfield Inn Jackson Hotel
  • Fairfield Inn Jackson
  • Fairfield Inn & Suites by Marriott Jackson Hotel
  • Fairfield Inn & Suites by Marriott Jackson Jackson
  • Fairfield Inn & Suites by Marriott Jackson Hotel Jackson

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.