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Residence Inn Jackson

3.0 star property
Enjoy the indoor pool at this 3-star Jackson hotel

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Exterior
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Kitchen
  • Gym
  • Pet friendly

Explore the area

Map
126 Old Medina Xing, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • The Ballpark at Jackson
    ‪5 min drive‬
  • Casey Jones Village
    ‪6 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Fairfield Inn & Suites by Marriott Jackson

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 752 reviews
$114 nightly
The price is $130
Jul 11 - Jul 12
Total includes taxes and fees
Fairfield Inn & Suites by Marriott Jackson

About the neighborhood

Jackson

In suburbs.Within 6 miles (10 km) of this Jackson hotel, you'll find West Tennessee Healthcare Sportsplex and Jackson Tennis Center. The Ballpark at Jackson and Old Hickory Mall are also within 6 miles (10 km).

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 3.3 miles
  • The Ballpark at Jackson - 5 min drive - 3.7 miles
  • Old Hickory Mall - 6 min drive - 4.6 miles
  • Casey Jones Village - 6 min drive - 5.0 miles
  • Union University - 7 min drive - 3.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Takos Borukas - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive

About this property

Residence Inn Jackson

Enjoy the indoor pool at this 3-star Jackson hotel
Residence Inn Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Built in 2000
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Japanese

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Jul 6 - Jul 7
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

How close is Residence Inn Jackson to the airport?

Residence Inn Jackson is 10.9 mi (14-min drive) away from the Jackson, TN (MKL-McKellar-Sipes Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn Jackson?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on Jul 12, 2025 start from $143.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn Jackson have an airport shuttle?

Airport shuttle services are not available at Residence Inn Jackson.

Does Residence Inn Jackson offer free breakfast?

Residence Inn Jackson offers free full breakfast every day from 6:00 AM to 8:00 AM.

Is there a casino at Residence Inn Jackson?

No, there is no casino at this hotel.

What time is check-in at Residence Inn Jackson?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Residence Inn Jackson?

This hotel offers free self parking.

Does Residence Inn Jackson have a pool?

Residence Inn Jackson features an indoor pool. Guests can enjoy pool access from 6 AM to 11 PM.

Does Residence Inn Jackson have a spa?

There are no spa services available at this hotel.

How close is Residence Inn Jackson to downtown Jackson?

Residence Inn Jackson is 5.3 mi away from Jackson.

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 297 out of 491 reviews
Rating 8 - Good. 86 out of 491 reviews
Rating 6 - Okay. 43 out of 491 reviews
Rating 4 - Poor. 23 out of 491 reviews
Rating 2 - Terrible. 42 out of 491 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Stayed 1 night in Jun 2025

10/10 Excellent

HELEN, Farmville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
After driving all day, landing at the Residence Inn in Jackson, TN was a welcomed overnight stay. The property is well-appointed and well-maintained. We were warmly greeted and informed about amenities available during our stay. Thank you!
Stayed 1 night in May 2025

6/10 Okay

JESSICA, Des Plaines

Traveled with family
Disliked: Staff & service
Rude lady at check in and out! Room for price should have been better. Stains on couch. No pull out couch bedding. Dirty fridge and tables. Cracked bathroom sink. Best things was breakfast! Delicious and lots to choose from.
Stayed 2 nights in Mar 2025

4/10 Poor

Shaina

Traveled with family
Disliked: Cleanliness
Properly clean cigarette ashes when someone smokes in a room as well as spray for bugs one was in my bed when checking in!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Stayed 1 night in Mar 2025

2/10 Terrible

Dianna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This Residency Inn Has Gone DOWN

The room had dirty pans and pots. The bathroom tub didn’t have tube , was missing from the tub. The bath ceramic had came from the lower wall. The ice maker in the refrigerator it didn’t work at all and there was no ice tray to make ice. The Assistant that watched over watch over while the Manager was on vacation. Told me on the phone that she already has that particular room waiting for me, knowing it had all those issues. She knew room 305 had issues when she assigned it to us. Even though it was just a one night stay over. Also once you check out the room the Mgr Assistant will not release your incidental fees back to you 3 days after you have left from their facility. Assistant Mgr, likes to hold on to it, hoping you will forget it!
Stayed 1 night in Mar 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor housekeeping but otherwise great

Check in was quick and easy. Staff was very friendly and welcoming. Good variety for breakfast. Housekeeping never came to our room so we didn't have clean towels, toilet paper was low, garbage was not emptied, bed not made (no big deal for the bed)
Stayed 2 nights in Mar 2025

2/10 Terrible

Koretha

Disliked: Cleanliness, property conditions & facilities, room comfort

A human being

Furniture had bad shot on it, the water in bath tub wasn’t go out, I asked for sheet on put over the nasty couch the receptionist told me to come and get it, no big towels I was told to come and get the them, the towels in kitchen was old and dingy, dishes in cabinet was not organized, fridge was not getting cold, I just hated my sta come stay, the reception had a bad attitude
Stayed 1 night in Mar 2025

4/10 Poor

Robin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Terrible. Needs a new mattress
Stayed 1 night in Mar 2025

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boston's Spring Break

Spring Break is different for all children. But, my godson is not hard to please. Some time away from home at a nice hotel with a pool, and he's in heaven. Not to mention, he has his own pool at home. It's just different for him, and he enjoys it. His grades were good and he improved from 91% to 95% from the previous semester. His Spring Break request was a road trip. We chose Residence Inn because we wanted to still have that feel of home, to be able to cook, etc. Thanks for a great experience and a great stay.
Stayed 2 nights in Mar 2025

8/10 Good

Brent, Douglasville

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff and hotel I've stayed at in a long time

We enjoyed our stay! The man at the front desk that checked us in was super polite, down to the maintenance man that went out of his way to bring my 6 year old some ketchup! Wish I would have gotten their names!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

kenya

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everything was good with the stay only had a issue when ceiling started leaking not sure if was cooling system or what it got very bad but everything else was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

The hotel was great, immaculate, the rooms with the kitchen was an added bonus as we spent a week here, didn’t have to go out to eat every night! Breakfast was a great selection and different each morning, not just scrabbled eggs! The staff were so friendly always with a smile no matter if you were coming in or going out, helpful with any questions and genuinely didn’t mind talking to you! If ever I am in Jackson TN again, this is where I’d stay!
Stayed 6 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theif

Overall cleanliness for ok.. staff was tolerable.. I was charged a smoking fee after i checked out of $274, and DID NOT SMOKE! so i guess the staff needed that money! Will not ever stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tasha

Stayed 1 night in Feb 2025

10/10 Excellent

Staci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Everything was very clean. We really enjoyed our stay!!
Stayed 1 night in Feb 2025

10/10 Excellent

Antwan, Jackson

Stayed 1 night in Feb 2025

10/10 Excellent

Paige

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and kind. DJ working the breakfast buffet went above and beyond.
Stayed 1 night in Feb 2025

2/10 Terrible

Katina

Traveled with family
Disliked: Staff & service
They do not allow locals to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Room Ever!

Best hotel room we have ever had. Loved the layout. Staff friendly. Great breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great room Great facility Amazing, friendly, courteous staff.
Stayed 1 night in Jan 2025

4/10 Poor

Christine

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024