Book Hotels in Italy, TX

"Smelled ! It was gross"

"Very well kept and clean hotel"

"We stayed for 2 nights on the 4th floor. We had 2 queen size beds and a pull out sofa. The sofa was like sitting/sleeping on a hardwood floor with a flat mat on it. The queen size beds were super outdated and worn like your grandparents bed. The sheetrock had clear damage, tape/metal showing. Blood or paint was splashed onto the curtains. The TV would not work, or buffered every 5 minutes when it did. The cable was super lose from the wall. The pull tab on the bath faucet to turn shower on, was broken so low pressure. A/C spit black fiber or mold onto the bed. Every sound around you and under you, can be heard. Out in the hallway: holes in several spots big enough for my size 8 shoe to fill. Smell of mildew throughout covered by strawberry scent. The elevator: pickaxe hole in door showing clear sign of having to be forced open. Buttons did not react half the time. Elevator would attempt to descend with the door open. When it would descend, you could hear popping and clanking and you felt like you would fall. Asked for an additional blanket set for the sofa bed (not supplied) and it never arrived. We were kicked out of the pool on Friday afternoon for the pool cleaning guy to check levels. Pool towels are size of a kitchen towel. Good note: The breakfast was great, broad selections of bread items, juices, all temperature regulated, scrambled eggs and bacon/sausage, canadian bacon offered. Lobby is clean, most staff is friendly. Just a horrible hotel where good people work."

"Great stay! The room was spacious and well thought out. Everything worked the way it was supposed to! Breakfast was great and there was a great selection of food. I wouldn't hesitate to stay there again!"

"Wish they would have had a larger breakfast option(although we did arrive late Saturday morning). Also no ironing board or iron in the room we stayed in. Not a huge worry or need: they had a few to loan out from the front desk and even brought it to my room after another tenant was done borrowing it. But the staff was all super friendly. "

"This building was in desperate need of an overhaul. It was so dirty especially the bathroom. It should be demolished and rebuilt."