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Crowne Plaza Indianapolis Airport

3.5-star property
2501 S High School Rd, Indianapolis, IN 1-855-201-7819

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3.8 out of 5
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See all 22 Travelocity Reviews

"My first room was so terribly cold on the first night--I woke up to find a thick layer of frost and ice on the INSIDE of the window. To their credit, ... " More

By a verified traveler on Tue 21 Jan 2020

Points Of Interest

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Hotel Description

3.5-star hotel near 8 Seconds Saloon

Close to airport

Your stay at this Wayne hotel places you within 6 miles (10 km) of 8 Seconds Saloon and Rolls-Royce Heritage Trust. Dallara IndyCar Factory and Indiana Medical History Museum are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free Internet, flat-screen TVs

The 271 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and room service. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Room, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Indianapolis Airport ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Indianapolis Airport

Everyone (13) Couples (3) Family (4)
3 out of 5
My first room was so terribly cold on the first night--I woke up to find a thick layer of frost and ice on the INSIDE of the window. To their credit, the hotel did move me when I complained. However, the second room also had the same issue (I checked right away when they moved me). The third room (on the inside of the hotel) was fine. It took 30 min. on the phone to get a travelocity refund.

Posted by on Jan 21, 2020

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4 out of 5
Glad the bar served food. Kind of disappointing that the restaurant was closed. But, the food was delicious. The French Dip sliders were great!

Posted by on Dec 1, 2019

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3 out of 5
The hotel itself was very interesting and fun to walk around. However, beds were very firm and uncomfortable. My husband also had a hard time because the bathroom was not friendly for tall people. He had to duck to avoid hitting his head when entering the bathroom and had to shower with his knees bent. He is 6'6"

Posted by on Nov 5, 2019

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2 out of 5
The rooms and shuttle are good, especially for the price and proximity to the airport. The desk staff was very curt and acted like they didn’t have the time to check us in even though we were the only ones in line. At 8:30AM housekeeping knocked on our door to ask when we were leaving. We have stayed here before and this was by far not even close to the great service we had received on the other stays at this hotel.

Posted by on Nov 3, 2019

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5 out of 5

Posted by on Oct 2, 2019

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4 out of 5
It served it's purpose, spent the night for an early morning flight departure.

Posted by on Sep 24, 2019

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4 out of 5
Building, food was just ok in the restaurant. Food was over priced for what you got. Thanks

Posted by on Sep 8, 2019

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5 out of 5
locations is right by the Airport. Always clean and staff is friendly

Posted by on Sep 1, 2019

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2 out of 5
Foist leak all night , noise all night , every thing else was ok.

Posted by on Aug 6, 2019

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3 out of 5
Fairly easy access to downtown. Clean room. Day to day clean and prep of room was very nice. Air conditioner was not reliable, room was warm and humid first two nights of a four night stay. Fifth floor (top) room was quiet despite being very near airport. There was no continental or complimentary breakfast which was a big disappointment for me.

Posted by on Aug 5, 2019

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About the Crowne Plaza Indianapolis Airport

Location 2501 S High School Rd, Indianapolis, IN 46241

Renovations + Closures

This property is closed from March 25 2020 to January 10 2021 (dates subject to change).

Property Features

Crowne Plaza Indianapolis Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Crowne Plaza Indianapolis Airport. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3.5-star Indianapolis hotel is smoke free.

  • 1 building
  • 271 guestrooms or units
  • 5 levels
  • 22000 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Indianapolis Intl. Airport (IND) (10.9 km / 6.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Crowne Plaza Indianapolis Airport offers 271 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

The Landing - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Outer Marker - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 per person (approximately)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Indianapolis Airport
  • Crowne Plaza Indianapolis Airport
  • Indianapolis Airport Crowne Plaza
  • Crowne Plaza Indianapolis Airport Hotel Indianapolis
  • Indianapolis Crowne Plaza
  • Crowne Plaza Indianapolis Airport Hotel
  • Crowne Plaza Indianapolis
  • Crowne Plaza Indianapolis Airport Hotel
  • Crowne Plaza Indianapolis Airport Indianapolis
  • Crowne Plaza Indianapolis Airport Hotel Indianapolis

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.