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"Very quiet and peaceful. Relaxing. I enjoyed my overnight stay there. " More

By a verified traveler on Wed 24 Jul 2019

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Hotel Description

Enjoy the free WiFi at this Indianapolis hotel

In Indianapolis

You'll be within 3 miles (5 km) of St. Vincent Indianapolis Hospital and 6 miles (10 km) of Hopwood Cellars Winery with a stay here. SportZone and Traders Point Creamery are also within 6 miles (10 km).

Renovated in 2017

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 72 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Nov 13 - Nov 14

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Suites Indianapolis NW College Park ratings based on 7 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Indianapolis NW College Park

Everyone (6)
5 out of 5
Very quiet and peaceful. Relaxing. I enjoyed my overnight stay there.

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 25, 2019 by Hotel Management

Thank you for choosing Extended Stay America and for writing a review of your recent stay. We are glad your overall stay was relaxing, and you liked our peaceful environment. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management

1 out of 5
When we arrived the lady at the front desk was in her pajamas and wrapped in a blanket. The sofa bed had a dirty towel, hair and rubber bands closed in it and there was hair in and around the toilet.

Posted by , from Michigan on Apr 30, 2018

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Comment from Hotel Management

May 1, 2018 by Hotel Management

Christopher, thank you for staying with us. Please accept our apologies for the service and cleanliness issues you had while here. Your comments will be taken as a training tool and will make sure all the procedures within our concerned departments are being followed. We hope you will give us another chance so that we can provide you with a much better hospitality. Sincerely, Hotel Management

2 out of 5

Anybody home?

Pros: Location easy to access shopping, food, and interstate, provided you don't mind rooms from the 1980's, and lack of service.
Cons: Refurbish rooms, improve handicapped accessibility, hire competent trained staff.
Arrived around 7pm from airport. Note at registration said "Out for a minute. Press 0 on phone at left." Tried that. Phone rang and rang. Second try 10 min later, same results. 10 min later, another guest comes in, says "He's away doing something call again and listen." Did that. Phone rang at the desk, and in the next room. "He forgot to take his portable phone again. No telling when he'll be back." (Apparently, he goes off to do the laundry.) Suggested I go shopping at the nearby WalMart. Returned 45 min later, and checked in. Although, he screwed up the check in process, and had to call me back to correct it. At check out 3 days later, I came down a 8:30am, to find a woman waiting to check out, since the sign was back, and he didn't answer the phone. Only a 10 min wait that time. No maid service, to towel exchanges, no mention that there was a "lounge" and pool available, no ice machine, no silverware or dishes unless you ask for them (in a place called "Extended Stay"?). Apparently, there is a new one a few blocks away, and this one is "dying out".

Posted by , from Maryland on Jun 12, 2017

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Comment from Hotel Management

Jun 20, 2017 by General Manager

Larry, I am disappointed to read about your experience. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I have discussed your review with my team members to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. Sincerely, General Manager

1 out of 5

WORST PLACE TO STAY IN THE UNITED STATES

I booked a room, took a Uber out there which cost me $25, got there the entrance had construction going on and no welcoming entrance. The front door was being held open by a metal folding chair. I told the receptionist that I had a reservation she was HIGH off of Meth or something and said this was her first night, so she didn't know what to do because all of the rooms were booked. She said they had other rooms but they weren't ready for someone to stay In them. I then asked could I get a shuttle to another hotel in the vacinity she said there was no one else there that could take me. She then stated that she couldn't give me my money back, it was non refundable and it was nothing she could do so she called the owner he then started yelling and going off on me, stating he couldn't do anything. So I had to call another Uber and pay another $25 to get back where I started from. Needless to say I will NEVER go back to this place and I suggest anyone in their right mind not to go there.

Posted by , from Indianapolis, In on Mar 7, 2017

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1 out of 5

Nightmare hotel

Pros: Nothing
Cons: Everything
Location: didn't stay long enough to find out.
When I pulled into the parking lot, and saw a number of window screens hanging, I knew it was a bad sign. The hotel check-in process was fine. When I got to the room, I could smell cigarettes. I walked into the room, and on the desk, I could see a sign that said smoke-free yet the room smelled like cigarettes. My son and I could not stand the smell after 5 minutes and went to the front desk to get a refund. Stayed at another hotel and paid $80 more and was very comfortable. If you don't mind staying in a hole, then this is the hotel for you. Otherwise, stay somewhere else.

Posted by on Jun 27, 2016

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3 out of 5

Great hotel for the price

Pros: Loved that it had a kitchen. Staff was very nice.
Cons: Updating.
Location: Plenty of restaurants and some shops nearby like JCPenney and Walmart. It is 15 minutes from Carmel, IN where there we went to a couple of shows.
My daughter and I spent 8 days at the Extended Stay America and we felt it was a great hotel for the price. I was very worried after reading all of the negative comments but overall it pretty nice. It did smell a little when we entered the room. It was very convenient having a kitchen which saved us a bunch of money cooking breakfasts each morning. It was very hot the week we stayed but the air conditioner worked well. If you are looking for a fancy hotel, look somewhere else. If you are looking for a decent hotel and a great price, this is the one.

Posted by , from Syracuse, NY on Jul 28, 2015

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1 out of 5

Only stay here as last resort

We booked a Queen and were given a Full. Bathroom floor was sticky. Front of sink and doors look like someone had spilled powder or other white substance on them and someone wiped with off with wet towel. No elevator and we were on the third floor

Posted by on Jul 29, 2007

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About the Extended Stay America Suites Indianapolis NW College Park

Location 9030 Wesleyan Rd, Indianapolis, IN 46268

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Indianapolis NW College Park also features a vending machine, a picnic area, and laundry facilities. Free self parking is available. A complete renovation of Extended Stay America Suites Indianapolis NW College Park was completed in March 2017. This Indianapolis hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Indianapolis NW College Park offers 72 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Indianapolis Northwest-College Park Hotel
  • Extended Stay America Northwest-College Park Hotel
  • Extended Stay America Indianapolis Northwest-College Park
  • Extended Stay America Northwest-College Park
  • Extended Stay America Indianapolis Northwest College Park
  • Extended Stay America Suites Indianapolis NW College Park Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.