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The Ritz-Carlton, Charlotte

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Photo gallery for The Ritz-Carlton, Charlotte

Indoor pool
Breakfast, lunch, dinner served; American cuisine
4 bars/lounges, lobby lounge, wine bar
Sauna, hot tub, body treatments, body wraps, body scrubs, detox wraps
Exterior
Luxury
5.0 star property
9.0

Wonderful

Urban sanctuary with rooftop pool

Attentive staff create romantic retreats while couples dine downtown. The renovated spa offers sanctuary after exploring Spectrum Center and Queen City Quarter. Four sophisticated bars and a poolside lounge complement the American steakhouse where guests dine under Frette Italian linens.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
201 East Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Place, Bank of America Stadium
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Property amenity

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Garden View

Executive Suite, 1 Bedroom, Garden View | Property amenity

Executive Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1086 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Garden View

Property amenity

Executive Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1086 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Property amenity

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Property amenity

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Property amenity

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Property amenity

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Property amenity

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Property amenity

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Property amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 882 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, City View

  • City view
  • 1086 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Charlotte

Uptown Charlotte stay.A stay at this Uptown Charlotte hotel places you steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within half a mile (1 km).

What's nearby

  • Queen City Quarter - 1 min walk - 0.1 miles
  • Spectrum Center - 2 min walk - 0.1 miles
  • Charlotte Convention Center - 7 min walk - 0.4 miles
  • NASCAR Hall of Fame - 9 min walk - 0.5 miles
  • Bank of America Stadium - 11 min walk - 0.6 miles

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Nuvole Rooftop TwentyTwo - ‬2 min walk
  • ‪RedEye Diner - ‬1 min walk
  • ‪Tupelo Honey Southern Kitchen & Bar - ‬4 min walk
  • ‪Chima Steakhouse - ‬3 min walk
  • ‪Caribou Coffee - ‬2 min walk

About this property

The Ritz-Carlton, Charlotte

5-star luxury hotel near Queen City Quarter
The Ritz-Carlton, Charlotte offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. A 24-hour fitness center, spa services, and gift shops/newsstands are also featured at the luxury The Ritz-Carlton, Charlotte. Parking is available for a fee.

This 5-star Charlotte hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 18 levels
  • 4 bars or lounges
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Ritz-Carlton, Charlotte offers 146 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch Smart televisions come with cable channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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  • Restaurant
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4.5 out of 5, Wonderful, 1,305 reviews
$219 nightly
The price is $252
May 24 - May 25
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee: USD 28 to 100 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 25 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 28 to 100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

How close is The Ritz-Carlton, Charlotte to the airport?

The Ritz-Carlton, Charlotte is 7.5 mi (11-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Charlotte?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Charlotte on May 2, 2026 start from $690, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Charlotte have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Charlotte.

Does The Ritz-Carlton, Charlotte offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Charlotte, but full breakfast is offered for a fee of between USD 28 and 100 per person.

Is there a casino at The Ritz-Carlton, Charlotte?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Charlotte?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton, Charlotte?

Free parking is not available at this hotel. Valet parking is available for USD 40 per day.

Does The Ritz-Carlton, Charlotte have a pool?

The Ritz-Carlton, Charlotte features an indoor pool.

Does The Ritz-Carlton, Charlotte have a restaurant?

The Ritz-Carlton, Charlotte is home to BLT Steak, which features American cuisine and brunch.

Does The Ritz-Carlton, Charlotte have a spa?

Pamper yourself with a day at The Ritz-Carlton Spa, where you can enjoy body scrubs, detox wraps, and body wraps.

How close is The Ritz-Carlton, Charlotte to downtown Charlotte?

The Ritz-Carlton, Charlotte is 0.1 mi away from Charlotte.

The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 303 reviews
Rating 8 - Good. 39 out of 303 reviews
Rating 6 - Okay. 23 out of 303 reviews
Rating 4 - Poor. 10 out of 303 reviews
Rating 2 - Terrible. 10 out of 303 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tangannica

Liked: Cleanliness, staff & service, amenities
the overall view and experience
Stayed 1 night in Dec 2025

10/10 Excellent

Adriano

Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Stayed 2 nights in Dec 2025

10/10 Excellent

Madison

Stayed 1 night in Dec 2025

10/10 Excellent

Pierre

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Elan

Liked: Cleanliness, amenities
Great service!
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Stayed 3 nights in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jhon

Stayed 1 night in Oct 2025

8/10 Good

Benita, Lakewood Ranch

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time. Our room was absolutely beautiful.!
Stayed 2 nights in Sep 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First-class in every respect although THE most expensive place I've ever stayed. Everyone there helpful and kind!!
Stayed 1 night in Sep 2025

10/10 Excellent

Clarrissa

Liked: Cleanliness, staff & service, property conditions & facilities

My hotel stay

It was very nice and clean. The staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t available at 4:00 PM But they made it right by buying us food & drinks.
Stayed 1 night in Dec 2024

10/10 Excellent

Lamounte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny!

Stayed 1 night in Feb 2025

10/10 Excellent

Annemarie

Stayed 1 night in Aug 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and responsive staff. Management does work to make some shortcomings whole.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariana

Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Amenities
All I can say is if you’ve never had the experience at the Ritz Carlton? You need to have one! Yes, I tipped everybody at least 10 bucks for everything they did for me, but you know what? They treated my lady like royalty and they treated me the same way. I have never felt more important for being just an average guy in my life. This was a celebration of my girlfriend‘s divorce after three years, and yes, we definitely bougie it up! The staff made the room all romantic for me while we were out to dinner and surprised her as she walked through the door. Pretty much you ask them to do anything and will bend over backwards to make sure that they get it done.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sloane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Juan, Corte Madera

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities
Stayed 1 night in Nov 2024

2/10 Terrible

Courtnie

Stayed 2 nights in Oct 2024