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The view and the staff. But thr bathroom fixtures need upgrading.

It was a very pleasant experience. The staff was very helpful, friendly, and professional.

This Hotel has many pros/cons. Pros: 1)Extremely clean 2)Exceptionally Friendly/Helpful staff 3)Nice breakfast in lobby. 4)Nice pool except on Sat/Sun morning when the pool is overly crowded with children. During the week, it’s very pleasant. 5) Excellent WiFi. Cons: Hotel Management is horrible/terrible! We stayed here for 10 nights and it was during the week we were getting married, yet I’ve never stayed at a Hotel anywhere in the world that was more unappreciative of its customers and as petty as the Melle Hotel! Officially, this is a 3.5 star hotel, but they think they’re a 5 star establishment with the disdain shown towards their customers. It’s mostly locals who stay here and maybe that’s why it’s customers tolerate their rude policies. They don’t know or understand a thing about the hospitality industry. Examples: They required a 4,000 peso room deposit in cash (even though we pre-paid for 10 nights) They would’t accept a Visa Credit card. Lost our reservation too. Won’t return.

double infinity pool, location of the casitas. As always filipino hospitality

The view is great. The property is huge. It needs better lighting in the game room and gym--too dark at night. It needs better pool hours...not managed well. It often closes earlier than posted.

I liked that it wasn’t crowded. It’s an exclusive beach place where you can relax and can do fun activities. We wished we could do more activities like snorkeling and kayaking, but the weather was not good. It makes a high tides and waves at the beach. Overall, staying at Pico Sands Hotel was pleasant and enjoyable.