For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 3 miles (5 km) of this Sugar Land hotel, you'll find Sugar Land Town Square and Fort Bend Children's Discovery Center. Sugar Land Ice and Sports Center and First Colony Mall are also within 3 miles (5 km).
Free perks
This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 111 guestrooms also offer free WiFi and LCD TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.
Holiday Inn Express Houston Southwest - Sugar Land ratings based on 18 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Holiday Inn Express Houston Southwest - Sugar Land
Everyone (6)Couples (1)Family (3)
5 out of 5
Easy access and a clean, spacious room. Check in was simple and clerk was cordial.
Posted by a verified traveler on Nov 19, 2019
Was this review helpful to you?
5 out of 5
This HIe, was very CLEAN, AND THE AROMA was GREAT, and STAFF was very FRIENDLY.
Posted by a verified traveler on Aug 10, 2019
Was this review helpful to you?
1 out of 5
The entire visit was horrible & it was very disappointing for me. I was there to celebrate my 50th birthday & noting went right at the hotel. Incidents were:: Checked in. Desk gave us keys to room 308. Hauled our stuff up there & the keys wouldn't work. I went back down to tell desk. They scanned the key cards again&said they should work now. Get up to room & still keys are not working. Then one employee said he didn't know why they tried to put us in that room because he had already noted the key lock was broken. Finally got into room#310. We are in Houston with extremely hot temperatures. The AC was not on and it took forever to cool the room. We left the hotel for a while to go out to the pool &t he pool was disgusting & the water was milky. Yuk! No one was in it. We went to bed that night and the AC wasn't working. We slept all night with no covers. Next day we woke up and I tried to call the office about the AC, but guess what? The dang phone wasn't working. Are you kidding me??? So as we are going down to the front office, I see the cleaning lady and told her she didn't need to clean my room but we just needed fresh towels. She barely spoke English, but managed to tell us the hotel was out of towels. Again, are you kidding me??? I asked to speak to the manager in private and discussed all my issues at the hotel. He just said he was sorry and that he would go look at the AC and that he had more towels on order. Caught virus and toilet clogged up 2 x
Posted by a verified traveler on Jul 2, 2019
Was this review helpful to you?
5 out of 5
It was very nice. Clean lobby and room. Bed was comfortable.
Posted by a verified traveler on Apr 18, 2019
Was this review helpful to you?
5 out of 5
Posted by a verified traveler on Apr 16, 2019
Was this review helpful to you?
2 out of 5
Checked in & went up to room just to findout the housekeeper is too lazy to change the sheets on the beds. There was hairs in between the sheets. I called front desk & was switched to another room. Makes me wonder what else is not properly cleaned.
Posted by MANNIE, from Houston tx on Mar 22, 2019
Was this review helpful to you?
1 out of 5
The absolute worst hotel stay I have ever had to endure in my life. The hotel smelled, the breakfast was sub par if best and the linens were not cleaned. On one occasion, I actually observed what appeared to be dried up blood stains on a wash cloth. Totally disgusting. Please don’t stay here.
Posted by Apprentice, from NY on Dec 15, 2018
Was this review helpful to you?
2 out of 5
Could have been better
Pros:Breakfast area was nice which was included.
Cons:Improve comfort of room bed and cleanliness of room.
Location:Not the best location, I should have made a better effort to see what was available in the area.
Cleanliness of room and comfort could have been better.
Posted by a verified traveler on Mar 28, 2017
Was this review helpful to you?
4 out of 5
Hotel was nice but smelled smoky, like cigarettes
Comfortable bed and nice room. Room and hallways smelled like cigarettes.
Posted by Mr. C, from Texas on Mar 7, 2017
Was this review helpful to you?
4 out of 5
Easy access for a one night stay.
Pros:After finding it, I liked that it was easily accessible and saw many things close by to do. Loved the Pub Resturant there in Stafford.
Cons:Nothing
Location:Right off the feeder road, many restaurants near by.
We were actually driving through town heading to Lake Charles, so we spent the night at this hotel and hung around close by.
Posted by Bertha, from corpus christi on Oct 22, 2015
Was this review helpful to you?
About the Holiday Inn Express Houston Southwest - Sugar Land
Holiday Inn Express Houston Southwest - Sugar Land offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1639 square feet (148 square meters) and includes conference space. The business-friendly Holiday Inn Express Houston Southwest - Sugar Land also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Sugar Land hotel is smoke free.
1 building
111 guestrooms or units
5 levels
1639 sq ft of conference space
148 sq m of conference space
Buffet breakfast (free)
Business center (24 hours)
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Airport: Houston, TX (IAH-George Bush Intercontinental) (63.3 km / 39.3 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Holiday Inn Express Houston Southwest - Sugar Land offers 111 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 36-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
HD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Bathtub or shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Express Houston Southwest
Holiday Inn Express Houston Southwest Hotel
Holiday Inn Express Houston Southwest Hotel Sugar Land
Holiday Inn Express Houston Southwest Sugar Land
Holiday Inn Express Houston Sugar Land
Holiday Inn Express Southwest
Holiday Inn Express Southwest Houston
Holiday Inn Express Sugar Land
Holiday Inn Express Sugar Land Houston
Sugar Land Holiday Inn Express
Holiday Inn Express Houston Southwest Sugar Land Hotel
Holiday Inn Express Houston Southwest - Sugar Land Hotel
Holiday Inn Express Houston Southwest - Sugar Land Sugar Land
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't served at Holiday Inn Express Houston Southwest - Sugar Land.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
