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 Houston • 1 Room
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Hilton Garden Inn Houston/Sugar Land

3-star property
722 Bonaventure Way, Sugar Land, TX 1-855-201-7819
2.0 out of 5
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Hotel Description

3-star hotel near Houston Museum of Natural Science at Sugar Land

In Sugar Land

You'll find Houston Museum of Natural Science at Sugar Land and First Colony Mall within 3 miles (5 km) of this hotel. Sugar Land Town Square and Smart Financial Centre at Sugar Land are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free area shuttle.

Two Queen Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Jul 9 - Jul 10

Two Queens Evolution Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Evolution Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Junior Evolution Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Houston/Sugar Land ratings based on 5 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hilton Garden Inn Houston/Sugar Land

Everyone (2) Couples (1) Family (1)
1 out of 5
When we got to our room. The toilet nasty, there was lime build up on the sink faucet, and hair in my bed. We thought that breakfast was included with the price of the hotel but it was not.

Posted by on May 29, 2023

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2 out of 5
This location does not meet Hilton standards. The bed was EXTREMELY hard. They only provided two towels, which were very rough. The bathroom lighting was minimal and very dim; also, no exhaust. We had to prop the door open (it wouldn’t remain open on its own) to not feel suffocated. Water pressure was low in the sink, and the A/C would not regulate. I also killed at least 10 ants in the bathroom and no full length mirror. There were live and dead crickets everywhere inside the building and twice the elevator opened and closed right away, hitting both me and my husband. I should have gone it’s my first mind and stayed somewhere else.

Posted by on Aug 22, 2022

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Comment from Hotel Management

Nov 20, 2022 by Honorio Ray

Dear Roshanda:Thank you for taking the time to share your experience about your recent stay at our hotel. As a Expedia member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

1 out of 5

Posted by on Mar 1, 2022

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5 out of 5

Posted by on Jul 25, 2021

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1 out of 5
What a terrible experience at this hotel! Our room was barely clean, and I mean barely. It’s like they did as minimum as possible to clear any sort of standard. There was hair all over the chair and beds. There was no soap in the bathroom. For any service, we had to ask multiple times! We asked about 2-3 times for towels. I don’t know if this was due to shortage of staff or just unwillingness of staff, but just unacceptable. The cherry on top was that there was no hot water when we went to take a shower. How!? Why!? This was an absolute terrible experience.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 26, 2021 by Honorio Ray

Thank you for bringing this issues to our attention, please accept my sincere apology. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I'm sorry we fell short in this instance

About the Hilton Garden Inn Houston/Sugar Land

Location 722 Bonaventure Way, Sugar Land, TX 77478

Property Features

Hilton Garden Inn Houston/Sugar Land offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4500 square feet (418 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Houston/Sugar Land. An area shuttle within 5 mi and a shopping center shuttle are free. Free self parking is available. This 3-star Sugar Land hotel is smoke free.

  • 202 guestrooms or units
  • 6 levels
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Houston/Sugar Land offers 202 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Garden Inn Houston/Sugar Land has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00–13.50 for adults, and USD 7.25–7.25 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Houston/Sugar Land Hotel
  • Hilton Houston Sugar Land
  • Hilton Garden Inn Houston/Sugar Hotel Land
  • Hilton Garden Inn Houston/Sugar Land
  • Hilton Garden Inn Houston/Sugar Land Hotel
  • Hilton Garden Inn Houston/Sugar Land Sugar Land
  • Hilton Garden Inn Houston/Sugar Land Hotel Sugar Land

You should know

  • Pool access available from 10:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.