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Hilton Garden Inn Houston/Sugar Land

3-star property
722 Bonaventure Way, Sugar Land, TX 1-855-201-7819

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3.7 out of 5
Good!
See all 12 Travelocity Reviews

"Enjoyed our stay in this spacious suite. The only flaw was that our mattress was a bit sunk on 1 side. " More

By a verified traveler on Sun 24 Jan 2016

Points Of Interest

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Hotel Description

3-star hotel near Houston Museum of Natural Science at Sugar Land

In Sugar Land

Within 3 miles (5 km) of this Sugar Land hotel, you'll find Houston Museum of Natural Science at Sugar Land and Smart Financial Centre at Sugar Land. First Colony Mall and Sugar Land Town Square are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 202 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Microwaves, room service, and premium bedding are also available.

One King Hearing Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Dec 13 - Dec 14

Two Queens Evolution Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Evolution Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Junior Evolution Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Houston/Sugar Land ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Houston/Sugar Land

Everyone (9)
1 out of 5

Houston trip

Pros: nothing, paid #3.25 for tea
Cons: None
Location: Good
Bathroom drainage block, backup, bad smell. No More needed.

Posted by , from Sugarland, tx on May 16, 2017

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5 out of 5
Enjoyed our stay in this spacious suite. The only flaw was that our mattress was a bit sunk on 1 side.

Posted by , from San Antonio, Tx on Jan 24, 2016

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5 out of 5

Great deal, value

I have been pleased with *another hotel* as a rule but when I called they refused to give me a deal i was satisfied with. So, I checked with Travelocity & found a much better deal all around @ Hilton Garden Inn. Pillows were amazing, towels were better, breakfast was more awesome than we could've hoped for at *another hotel*, not to mention Travelocity saved me about $30 a night. Excellent!

Posted by , from Memphis on Jan 12, 2016

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3 out of 5

Good Location, Something Strange in the Air

Cons: Remove the scented air or change line of cleaning products to unscented.
Have stayed in Hilton Garden Inns in the past so the appearance and staff were on par with my previous experiences. Main reasons for selecting this location was proximity to family and price per night. Noticed a strange sent in the air when entering the elevator, upstairs corridor, and 4th floor room. Almost immediately became nauseous and after approximately 2 hours of no sleep, went outside for a breath of fresh air (windows do not open in this hotel). Upon returning paused at the front desk and brought this condition to the attention of the front desk person. Her response was deferred to house keeping and no other relief was offered. After a sleepless night, upon checkout, brought this to the morning desk person and her response was deferring to housekeeping. Other than a secure night not spent in my car and bathroom facilities, there was no benefit to staying here as I was unable to sleep. After ~60 minutes leaving the hotel, the nauseous feeling left.

Posted by , from Loveland, CO on Jan 1, 2016

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3 out of 5

Not very impressive

Pros: Location.
Cons: FREE BREAKFAST, uh hello isn't that pretty standard for a hotel. More comfortable beds and better amenities.
Location: It was close enough to Sugar Land square which was important.
Super lumpy, uncomfortable beds, I did not get a good sleep. Bathroom and tv were small. I went down and got some water and juice and was instructed that breakfast was not free but I could take the drinks back to my room because I already had poured them. It didn't look like that fancy of a breakfast to begin with, I was just really thirsty and there were no vending machines on my floor.

Posted by on Oct 13, 2015

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2 out of 5

Nice on the outside

Pros: Very pretty outside; breakfast buffet was good.
Cons: Better maintenance of wear and tear of rooms, beds, comforts like AC.
Disappointed with our experience here. It was very nice as we walked in, but the room was a mess. Originally we were given a room where the lock didn't work (tried the room card key 3 times with different cards, and ultimately even maintenance couldn't get it to open), so we were given a new room. That's fine - a little inconvenient after a 5 hr drive with tired kids, but ok. The new room, though: the carpet felt dirty, or sticky, or soggy - not sure what the right word to describe it would be - all three, maybe. My 7 year old son asked me if he could keep his shoes. The thermostat wasn't quite working; we could get it to work after trying several times. Finally managed to get the thermostat to keep the AC on, only to have the cleaning people change the settings the next day (which shut it off) and we had to start all over. Lastly, the bed itself had an enormous gaping hole in the center. Luckily the kids got the better bed and slept fine, but we barely slept, as we would literally roll "downhill" towards the center. Sad to have experienced this - wasn't expecting fancy, but was expecting more than that. Tried to talk to the staff, and they would say they were coming up, but never did. The breakfast buffet was pretty good - at least there's that!

Posted by on Sep 9, 2015

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4 out of 5

Brand new, but a bit remote

Pros: Quiet
Cons: very remote from downtown houston
Very nice, new property. Definitely a good value if you have meetings/business in west or southwest Houston. Clean, comfortable and well maintained. Not convenient or close to Houston International airport and very remote from downtown Houston but a good value if you're traveling to Houston and need accommodations outside the city

Posted by , from Southern California on Feb 7, 2011

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About the Hilton Garden Inn Houston/Sugar Land

Location 722 Bonaventure Way, Sugar Land, TX 77478

Property Features

Hilton Garden Inn Houston/Sugar Land offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4500 square feet (418 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Houston/Sugar Land. An area shuttle within 5 mi and a shopping center shuttle are free. Self parking is free. This 3-star Sugar Land hotel is smoke free.

  • 202 guestrooms or units
  • 6 levels
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Houston, TX (IAH-George Bush Intercontinental) (67.2 km / 41.8 mi)
  • Property shuttles: Free area shuttle within 5 mi and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Houston/Sugar Land offers 202 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sugar Land hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Hilton Garden Inn Houston/Sugar Land has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 13.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Houston/Sugar Land Hotel
  • Hilton Houston Sugar Land
  • Hilton Garden Inn Houston/Sugar Hotel Land
  • Hilton Garden Inn Houston/Sugar Land
  • Hilton Garden Inn Houston/Sugar Land Hotel
  • Hilton Garden Inn Houston/Sugar Land Sugar Land
  • Hilton Garden Inn Houston/Sugar Land Hotel Sugar Land

You should know

  • Pool access available from 10:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.