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Microtel Inn & Suites by Wyndham Holland

2-star property
643 Hastings Ave, Holland, MI 1-855-201-7819

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3.7 out of 5
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See all 25 Travelocity Reviews

"For some reason my reservation was under my Maiden name so they couldn't find me. The next morning, I got a call from the front desk reminding me che ... " More

By a verified traveler on Wed 12 Aug 2020

Points Of Interest

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Hotel Description

Hotel near Hope College in Holland

In Holland

You'll find DePree Art Center and Gallery and Holland Community Aquatic Center within 2 miles (3 km) of this hotel. Van Raalte Farm and Holland Hospital are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A computer station, laundry facilities, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 83 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include coffee/tea makers, free long-distance calls, and free local calls.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Holland ratings based on 25 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Holland

Everyone (16) Couples (5) Family (6)
5 out of 5
For some reason my reservation was under my Maiden name so they couldn't find me. The next morning, I got a call from the front desk reminding me checkout was at 11 . I explained I had the room for 2 nights. I went to the front desk and they found my 2nd night reservation under my married name. Both reservations were made at the same time. The staff was very nice in both circumstances and didn't make me feel alarmed. The room was clean, we didn't have towels or soap, shampoo, etc. I had to go to the front desk to ask. We checked in at 10 pm on a Sunday night so they had time to add additional items. I understand things happen and the front desk attendant was nice and gave me the items I asked for. The room did smell musty, I do have a sensitive nose :) Due to covid- they weren't serving breakfast which should have been noted on their website. I suppose if I would have looked at the state guidelines from the governor it would have been listed. The price, location and staff all worked out for us.

Posted by , from Westland, MI on Aug 12, 2020

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Comment from Hotel Management

Aug 13, 2020 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

4 out of 5
Had a pleasant stay for a quick trip, staff were very nice

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 3, 2019 by Manager

Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4 out of 5
Does exactly what you need it to do! Nice and clean although not fancy it just does what you’re there for ya know?

Posted by on Oct 31, 2019

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Comment from Hotel Management

Oct 31, 2019 by Manager

We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope to someday have another opportunity to host your stay.

2 out of 5
Room 133 bathroom was not in good shape. Very rundown looking. Patchy tiles and grout, disgusting shelf.

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 19, 2019 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

5 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4 out of 5
Room walls scuffed up which isn’t that big of deal. Toilet was not clean, that is an issue. Budget hotel, and not huge expectations. Breakfast was good, (who doesn’t like biscuits & gravy).

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by Manager

On behalf of our entire staff, we thank you for your business and for your comments regarding our breakfast and your insights regarding our room. Your voice is very valuable to us and we hope you will return on your next travels.

4 out of 5
Property was clean and well maintained. Great coffee and friendly staff.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by Manager

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and also our property. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

4 out of 5
Breakfast wasn’t much, closed at 9 and pretty much picked over by 8:45

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2 out of 5
I was disappointed with how long it took to check in. It was pre paid.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 17, 2019 by Manager

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

2 out of 5
No one was at the front desk when we came to check in and several housekeepers had to look for someone to check us in. Our bathroom sink drained extremely slowly and only one outlet could be used at a time in the bathroom. Walls need to be washed or painted. It also smelled musty with air freshener trying to cover the smell.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 16, 2019 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

About the Microtel Inn & Suites by Wyndham Holland

Location 643 Hastings Ave, Holland, MI 49423

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Microtel Inn & Suites by Wyndham Holland also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Holland hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (55.5 km / 34.5 mi)
  • Train station: Holland Station (3.8 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham Holland offers 83 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Holland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD $10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD $10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Holland
  • Microtel Inn Wyndham Hotel Holland
  • Microtel Inn Wyndham Holland Hotel
  • Microtel Inn & Suites Holland Hotel Holland
  • Holland Microtel
  • Microtel Inn And Suites Holland
  • Microtel Holland
  • Microtel Inn & Suites by Wyndham Holland Hotel
  • Microtel Inn & Suites by Wyndham Holland Holland
  • Microtel Inn & Suites by Wyndham Holland Hotel Holland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.