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Homewood Suites Southwind - Hacks Cross

3.0 star property
3-star hotel in Lakes of Forest Hill

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Photo gallery for Homewood Suites Southwind - Hacks Cross

Courtyard
Reception
Exterior
Free on-the-go breakfast on weekends
Deluxe Suite, 1 Bedroom, Non Smoking | Living area | Flat-screen TV, pay movies

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • Place, Shoppes At Hacks Cross
    ‪5 min walk‬
  • Place, Topgolf Memphis
    ‪3 min drive‬
  • Place, TPC Southwind
    ‪4 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 King Bed Studio Suite Non-Smoking

Premium bedding, in-room safe, iron/ironing board

1 King Bed Studio Suite Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

  • 503 sq ft
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 503 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 503 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 KING BED 1 BEDROOM SUITE NONSMOKING

Premium bedding, in-room safe, iron/ironing board

1 KING BED 1 BEDROOM SUITE NONSMOKING

  • Sleeps 5
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

  • 503 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

  • 980 sq ft
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, 1,001 reviews
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The price is $111
Jun 14 - Jun 15
Total with taxes and fees
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About the neighborhood

Memphis

Lakes of Forest Hill stay.With a stay at this Lakes of Forest Hill hotel, you'll be within half a mile (1 km) of Shoppes At Hacks Cross and 2 miles (3 km) of TPC Southwind. Topgolf Memphis and Riverdale Crossing are also within 3 miles (5 km).

What's nearby

  • Shoppes At Hacks Cross - 5 min walk - 0.3 miles
  • Topgolf Memphis - 3 min drive - 1.8 miles
  • TPC Southwind - 4 min drive - 2.0 miles
  • Graceland - 23 min drive - 20.1 miles
  • Beale Street - 26 min drive - 23.7 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Olive Garden - ‬15 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Homewood Suites Southwind - Hacks Cross

3-star hotel in Lakes of Forest Hill
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary grocery shopping service and tour/ticket assistance. Free self parking is available.

This 3-star Memphis hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2002
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
Southwind
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,002 reviews
$76 nightly
The price is $86
Jun 28 - Jun 29
Total with taxes and fees
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

How close is Homewood Suites Southwind - Hacks Cross to the airport?

Homewood Suites Southwind - Hacks Cross is 11.6 mi (18-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on Jun 14, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Homewood Suites Southwind - Hacks Cross have an airport shuttle?

Airport shuttle services are not available at Homewood Suites Southwind - Hacks Cross.

Does Homewood Suites Southwind - Hacks Cross offer free breakfast?

Yes, Homewood Suites Southwind - Hacks Cross offers free breakfast.

Is there a casino at Homewood Suites Southwind - Hacks Cross?

No, there is no casino at this hotel.

What time is check-in at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Homewood Suites Southwind - Hacks Cross?

This hotel offers free self parking.

Does Homewood Suites Southwind - Hacks Cross have a pool?

Homewood Suites Southwind - Hacks Cross features an outdoor pool.

Does Homewood Suites Southwind - Hacks Cross have a spa?

There are no spa services available at this hotel.

How close is Homewood Suites Southwind - Hacks Cross to downtown Memphis?

Homewood Suites Southwind - Hacks Cross is 15.9 mi away from Memphis.

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 580 reviews
Rating 8 - Good. 129 out of 580 reviews
Rating 6 - Okay. 77 out of 580 reviews
Rating 4 - Poor. 81 out of 580 reviews
Rating 2 - Terrible. 62 out of 580 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Joseph

Door closer broke for two weeks
Stayed 7 nights in Feb 2026

8/10 Good

Maronica

Liked: Staff & service, amenities
The room was ok. Cleaning needs improvement.
Stayed 1 night in Feb 2026

2/10 Terrible

Derek

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel was extremely dirty, starting with the rotten smells throughout the hallway when we came in. As we were getting to our room, we had a man who appeared unkempt begging us for money to do his laundry. Upon entering the hotel room, everything seemed better and we loved that the suite had 2 separate bedrooms. However, further inspection, there were stains all over the curtains, a vomit stain on the carpet and the chairs to sit in were falling apart and shedding black pieces all over the floor. While we loved the concept of 2 separate rooms for our family, the experience overall was terrible.
Stayed 3 nights in Feb 2026

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Great stay staff was friendly and helpful. Also the room was big for my family size! Can't wait to come back!
Stayed 1 night in Feb 2026

8/10 Good

Marita

Stayed 4 nights in Jan 2026

4/10 Poor

Araminta

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was helpful and professional the hotel itself just needs some work. The toilet bowl was stained and didn’t appear clean, the tub was stained and the shower handle fixture was falling apart, the bathroom sink filled up and wouldn’t drain properly, and the second day I had to make up my own bed due to housekeeping not coming by to bring clean towels or make the bed, maybe housekeeping is upon request, that I did not check but nonetheless I made up my own bed and requested fresh towels. Upon making my bed I found a bug on the top sheet. The room also had an unpleasant odor. Unfortunately I won’t be staying here again.
Stayed 2 nights in Jan 2026

4/10 Poor

Tanai

Traveled with family
Liked: Cleanliness, staff & service
Staff was great room had roaches in it ..kitchen and bathroom
Stayed 2 nights in Jan 2026

2/10 Terrible

Harikishan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was written as Non-Smoking floor. Whole floor was stinking. Fitness equipment was not working. Lifts were smelled Maruana. Vey bad experience.
Stayed 13 nights in Dec 2025

8/10 Good

Ashley

Stayed 1 night in Dec 2025

6/10 Okay

Radzmahal

Stayed 7 nights in Dec 2025

4/10 Poor

Stephanie

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This facility could barely provide the basics of clean towels, sheets, and pillows. There was no complementary soap or dishwashing liquid. Best thing about the stay was breakfast. The staff was accommodating, but we had to continuously ask for the basics like an extra roll of toilet tissue.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Trey

Stayed 1 night in Dec 2025

2/10 Terrible

Jeannie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property dirty. Breakfast appeared gross. No soap or shampoo in room. Kitchen items were not clean.
Stayed 1 night in Dec 2025

4/10 Poor

Antonio

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The room and furniture had noticeable damage, also there was no cookware in the room. Only two towels in a room that sleeps 8 people. there was also no hand or dish soap. This location was not what I've come to expect of a Homewood Suites. However Betty has great customer service and should be praised for her uplifting spirit.
Stayed 4 nights in Nov 2025

2/10 Terrible

Donna

Traveled with family
Disliked: Cleanliness
We had to leave and want my money back because of how dirty it was as well not enough towels or no bathing soap
Stayed 3 nights in Nov 2025

4/10 Poor

Lindsay

Stayed 1 night in Dec 2025

2/10 Terrible

Kiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible. Rooms aren’t as they seem in pic. Even suites feel crowded. Furniture is old and falling apart. Nothing was clean—including the shower. They don’t provide any hand or face towels. Kitchen does not have any soap or sponges. And not the safest area. Rude and judgemental front desk.
Stayed 3 nights in Nov 2025

2/10 Terrible

Erica

Stayed 2 nights in Nov 2025

4/10 Poor

Emily

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room and hallway had a musty/moldy smell. It seemed outdated. Our suite was supposed to sleep 4 adults with one king bed and a pull-out couch. However, there were no extra sheets, blankets or pillows for the pull-out bed and were told by the front desk that they had no more pillows or blankets to offer. There were only 2 towels and two wash cloths and 1 hand towel for 3 people. Within 30 minutes, the fitted sheet was coming off the bed and didn’t seem to fit and the mattress cover was also coming off because it was not even zipped completely to cover the mattress. The fridge didn’t seem to be cooling. The sink in the bathroom was not draining properly. The staff was very friendly and hospitable!
Stayed 2 nights in Nov 2025

8/10 Good

Abbie

Stayed 1 night in Oct 2025

8/10 Good

Konni

Breakfast was very good. Betty was the best part of this stay. She has a deep caring heart that shows as she works
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Johnson

Stayed 4 nights in Oct 2025

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