Skip to main content
Beginning of main content

Enter dates to see availability

"I had trouble sleeping at this motel. Bed was not comfortable. " More

By familyroadtrip2012, from Hoisington, Kansas on Wed 01 Aug 2012

Hotel Description

Hotel with free WiFi, connected to a shopping center in Vernon

Close to shopping

Stay at this Vernon hotel and you'll be within 2 miles (3 km) of Connecticut Golf Land and Games and 6 miles (10 km) of Bolton Notch State Park. Shoppes at Buckland Hills and Promenade Shops at Evergreen Walk are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. A fitness center is provided and the front desk is staffed around-the-clock.

Free WiFi, flat-screen TVs

The 67 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free local calls. Other amenities include desks and free toiletries.

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$52* Per night/room Oct 1 - Oct 2

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Hartford - Vernon ratings based on 17 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Red Roof Inn Hartford - Vernon

Everyone (5) Family (1)
1 out of 5
I was given a room key for an occupied unit. The bathroom ceiling and walls had mold and poorly repaired large patches. Shower head had a form of pink bacteria in it. The flooring was not cleaned well. The couch in the room was stained. The unit entry door had a large gap on the bottom. I was almost robbed in the hallway by other tenants-on the second night. Always strange I individuals lingering at a picnic table just at the main entry to the hotel. Hallways smelled of marijuana and dogs barking through the night. After housekeeping cleaned the room they left me with no towels-i did not find this out until I returned back late in the evening on my third and final evening. I needed to take a shower to relax and sleep, I called front desk three times within 15 minutes with no answer—walked to the front desk and rang the help buzzer and still no one was around —I gave up after ten minutes—I ended up showering with a sock and dried with my t shirt. Worst experience ever. Front desk manager the next morning stated oh we are sorry this happens sometimes.

Posted by on Aug 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 18, 2019 by Manager

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2 out of 5
Had needed toilet paper because there was only enough for one person to use the toilet until I went down to get another. Floors were filthy my husbands and my socks were filthy black at the bottoms. No cover on one of the electrical outlets where I had to plug in my phone to charge it. Had an ironing board but no iron so I could mot press off my slacks or our shirts.

Posted by on Aug 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 17, 2019 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

3 out of 5

Posted by on Jul 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 14, 2019 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

1 out of 5
There was no water in the shower,the doorknob to the bathroom was messed up and we left in the middle of the night in a hurry because we found BED BUGS in the bed and when we went to the front desk the manager of the hotel wasn’t even concerned at all. This Inn is a joke. Point,Blank,Period.

Posted by on Mar 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 2, 2019 by GM

hank you for your recent review of your stay at the Red Roof Inn Vernon. At Red Roof we value our guest's feedback. I am sorry your experience was not up to our usual standards, please accept my apology. I am available at any time to discuss this with you. Thank you for staying at Red Roof. We hope you will give us an opportunity to better serve you in the future. We look forward to serving you better in the future. Sincerely, General Manager

2 out of 5
While very few people were there when we checked in, we could not get a first floor room. There is no elevator. Had to go up stairs. Room was clean but smelled of some kind of freshener. No phone in room. No breakfast though we were told it was free breakfast. Very disappointing and we will not stay there again.

Posted by , from Maine on Aug 18, 2018

Was this review helpful to you?
Comment from Hotel Management

Sep 14, 2018 by HN

Sorry for your in convent. You book the stander room they all up stairs, pleas next stay book the deluxe room we will accommodate you in first floor. Red Roof don't offer any breakfast.

1 out of 5

Dont expect much.

The continental breakfast is non existent. A little old lady doles out butter patties like they are gold. You feel like you are serving the staff instead of them serving you. The bed had crumbs in it. It was obvious the sheets had not been changed. Not a pleasant stay. There are better places to stay near by.

Posted by on Nov 3, 2015

Was this review helpful to you?
Comment from Hotel Management

Nov 12, 2015 by Ricky

I appreciate your comments regarding your recent stay at the Vernon CT Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.

1 out of 5

dirty

Pros: nothing
Cons: everything
Location: good location
room was no cleaned. lots of hair on sheets and around shower and sink.

Posted by on Aug 3, 2015

Was this review helpful to you?
Comment from Hotel Management

Sep 14, 2015 by Ricky

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected.

3 out of 5

Nothing special here!

Cons: Poor breakfast, cheap
Stayed 2 nights when my daughter moved home from UCONN. Nothing was glaringly bad, but nothing stood out that would make me want to return. Room was clean but dated. Workmanship was shoddy at best. No elevators. Appeared to be family owned. (very young children running around lobby and behind registration desk after 11:00 PM) Free breakfast was extremely sparse. Seemed once they used their daily supply they would not put out anymore. Even when asked by others for more they were told that they were out for the day. Felt that owners were cutting corners to increase the bottom line. (single ply toilet tissue, thin, small towels, broken down foam pillows, full instead of queen beds, internet signal was weak when it worked) Just not up to the "normal" Quality Inn standards.

Posted by , from Grand Rapids, MI, USA on Aug 2, 2012

Was this review helpful to you?
Comment from Hotel Management

Sep 14, 2015 by Ricky

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected.

3 out of 5

Good value for the money.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I had trouble sleeping at this motel. Bed was not comfortable.

Posted by , from Hoisington, Kansas on Aug 1, 2012

Was this review helpful to you?
Comment from Hotel Management

Sep 14, 2015 by Ricky

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected.

1 out of 5

Poor condition of room

Room was in awful condition. Baseboard had fallen off and was laying on floor. Big areas of water leakage on ceiling. No lampshade on floor lamp, etc. Not worth money paid for this room.

Posted by on Nov 3, 2011

Was this review helpful to you?
Comment from Hotel Management

Sep 14, 2015 by Ricky

Thank you for selecting our hotel for your recent trip to Vernon. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We apologize our property was not as nice as you expected.

About the Red Roof Inn Hartford - Vernon

Location 425 Hartford Turnpike, Vernon, CT 06066

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center and a vending machine are also featured at the business-friendly Red Roof Inn Hartford - Vernon. Self parking is free. This Vernon hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 2 levels
  • Built in 1987
  • Business center (24 hours)
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Roof Inn Hartford - Vernon offers 67 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Weight limit: 80 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No elevators
  • Pets allowed (no fees)
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Vernon
  • Quality Vernon
  • Red Roof Inn Vernon Hotel
  • Red Roof Inn Hartford Vernon
  • Red Roof Inn Vernon Hartford Hotel
  • Red Roof Inn Hartford - Vernon Hotel
  • Red Roof Inn Hartford - Vernon Vernon
  • Red Roof Inn Hartford - Vernon Hotel Vernon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing https://www.travelocity.com/Hartford-Hotels-Red-Roof-Inn-Hartford---Vernon.h3920-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.