Best Western Manchester

2.5 star property
Family-friendly stay with free WiFi in Manchester

Choose dates to view prices

Photo gallery for Best Western Manchester

Lobby
Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed) | 1 bedroom, desk, laptop workspace, soundproofing
Exterior
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
20 Taylor Street, Manchester, CT, 06042
  • Shoppes at Buckland Hills
    ‪4 min drive‬
  • Manchester Memorial Hospital
    ‪4 min drive‬
  • Wickham Park
    ‪5 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Manchester

In Manchester .Within 3 miles (5 km) of this Manchester hotel, you'll find Shoppes at Buckland Hills and Manchester Memorial Hospital. Also, Promenade Shops at Evergreen Walk is within 3 miles (5 km) and Manchester Parkade is within 6 miles (10 km).

What's nearby

  • Shoppes at Buckland Hills - 4 min drive - 3.4 miles
  • Manchester Memorial Hospital - 4 min drive - 2.9 miles
  • Promenade Shops at Evergreen Walk - 5 min drive - 3.8 miles
  • Wickham Park - 5 min drive - 4.9 miles
  • Xfinity Theatre - 14 min drive - 12.2 miles

Getting around

  • Hartford Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Panera Bread - ‬18 min walk
  • ‪Jersey Mike’s Subs - ‬2 min drive
  • ‪Rocking Horse Smokehouse - ‬17 min walk
  • ‪IHOP - ‬19 min walk

About this property

Best Western Manchester

Family-friendly stay with free WiFi in Manchester
A computer station is on site and WiFi is free in public spaces. A business center and 3 meeting rooms are available. A vending machine, an arcade/game room, and express check-out are also featured at the family-friendly Best Western Manchester. Self parking is free. You'll have access to the health club at a partner property.

This Manchester hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Elevator
  • No smoking on site
  • Microwave in a common area
Best Western Manchester offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Frequently asked questions

How close is Best Western Manchester to the airport?

Best Western Manchester is 18.9 mi (22-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Manchester?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Best Western Manchester on Oct 16, 2025 start from $95.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Manchester have an airport shuttle?

Airport shuttle services are not available at Best Western Manchester.

How close is Best Western Manchester to the beach?

This hotel is 12.9 mi (17-min drive) from Crystal Lake Sandy Beach.

Does Best Western Manchester offer free breakfast?

Best Western Manchester does not offer free breakfast.

Is there a casino at Best Western Manchester?

No, there is no casino at this hotel.

What time is check-in at Best Western Manchester?

Check-in begins at 3:00 PM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Best Western Manchester?

This hotel offers free self parking.

Does Best Western Manchester have a pool?

Best Western Manchester does not have a pool.

Does Best Western Manchester have a spa?

There are no spa services available at this hotel.

How close is Best Western Manchester to downtown Manchester?

Best Western Manchester is 2.6 mi away from Manchester.

Best Western Manchester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 264 reviews
Rating 8 - Good. 59 out of 264 reviews
Rating 6 - Okay. 28 out of 264 reviews
Rating 4 - Poor. 17 out of 264 reviews
Rating 2 - Terrible. 9 out of 264 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elisa

Liked: Staff & service
Disliked: Amenities
The room was clean but unfortunately everything was wet/moist--sheets, carpet, surfaces. Not the most comfortable stay but I was only here for one night. The rooms have been renovated. Entering/exiting out of other doors besides the main entrance was difficult.
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for an overnight respite from driving. Breakfast was slow and late to be put out.
Stayed 1 night in Jun 2025

6/10 Okay

Albert

Traveled with family
Would not return to this hotel for multiple reasons.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 3 nights in Jun 2025

8/10 Good

Mary

Liked: Staff & service
Just fine hotel. Breakfast is very minimal with very few options. Usually there is more fruit , yogurt, and hard boiled eggs. There was a yogurt machine but it was full of sugary sweet yogurt. Lobby was stinky and not sure what smell. Staff is helpful. Felt like a safe location and area.
Stayed 1 night in Jun 2025

8/10 Good

Fei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated, very clean. A good experience for a overnight stay in a long trip.
Stayed 1 night in Jun 2025

2/10 Terrible

TIFFANY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Abbe

Stayed 2 nights in Jun 2025

8/10 Good

Donna

Stayed 1 night in Jun 2025

2/10 Terrible

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anicesa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Leticia

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only concern is that I have to sleep during the day and drive at night. Sometimes people are working on the room up above and make a lot of noise with machinery and loud talking. I would prefer a room that does not have work scheduled overhead!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashante

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated so still is in good shape
Stayed 1 night in May 2025

10/10 Excellent

Hilliary

Stayed 1 night in Jun 2025

2/10 Terrible

Hector

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms had a strong smell of humidity. In the room in front of ours there were 2 dogs thatThey spent the whole week and barking that we stayed
Stayed 4 nights in Jun 2025

8/10 Good

Amanda B, GLEN ROCK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities

Unacceptable…

There was nothing in Reservation information that you would not get nightly room service like all other hotels .. I stayed 11 days and only got room service 2 times unacceptable —I had to ask mutiple times to get more towels and get room cleaned —they would promise next day service and still Not done …Also toilet backed up twice and flood bathroom—first time I had to wait hours to get it fixed and cleaned up. I would alway be told by front desk help over and over again I would get better service and never did! After this incredible bad follow up and service I was not contacted by management to apologize and at least offer somekind of discount for unacceptable customer services I will not ever recommend this hotel in future
Stayed 11 nights in May 2025

8/10 Good

Bhasker

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice but not excellent as my last stay here
Stayed 3 nights in Jun 2025

4/10 Poor

Nicole

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The window was left open and tick was able to crawl into our room. This is when we checked in lte around 8:00 pm after travelling all day. Once I found the crawling on our bed, I caught it and immediately took it downstairs. The night manger laughed it off and asked if my window was left open. She stated that she would take care of me and ask for a discount of some kind. Never happened. The hotel windows have no screens!!! Terrible experience! Even aftrr calling corporate they would not give me any compensation. I would love for their family to stay in a hotel room that had a tick in it. This situation could have really coild.have taken a turn for the worst if we would have gotten bitten.
Stayed 2 nights in May 2025

10/10 Excellent

Morris

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect fir 2 nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajiv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well kept and well managed. The staff were very friendly and helpful. The WiFi was good and so was the gym. The room did include breakfast - which was good.
Stayed 3 nights in Jun 2025

6/10 Okay

SRIRAM

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast can be skipped
Stayed 2 nights in Jun 2025