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Homewood Suites by Hilton Hartford Manchester

3-star property
109 Pavilions Drive, Manchester, CT 1-855-201-7819
3.6 out of 5
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See all 5 travelocity Reviews

"would have loved the hot tub except it was not very hot .. like 98 degrees would have used it more if hotter like 104 degrees. Breakfast was good most ... " More

By a verified traveler on Fri 01 Oct 2021

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Hotel Description

3-star apartment with kitchenette in Manchester

Near the airport

You'll be within half a mile (1 km) of Shoppes at Buckland Hills and 2 miles (3 km) of Promenade Shops at Evergreen Walk with a stay here. Manchester Parkade and Connecticut Golf Land and Games are also within 3 miles (5 km).

Renovated in 2017

This aparthotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Free Internet, kitchenettes

The 105 apartments feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with cable channels.

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Dec 20 - Dec 21

Studio, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Hartford Manchester ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Hartford Manchester

Everyone (2) Couples (2) Family (1)
5 out of 5
would have loved the hot tub except it was not very hot .. like 98 degrees would have used it more if hotter like 104 degrees. Breakfast was good most of the times except when they had turkey sauages they looked awful grey color and they must have been boiled. The waffas were excellent. also there was a fairly nice selection of items . rooms were great .. also nicely cleaned each day . We would stay here again ...

Posted by , from CARLSBAD on Oct 1, 2021

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Comment from Hotel Management

Oct 4, 2021 by Brendan M/ General Manager

Dear CHARLES, Thank you so much for your review! I'm very glad to see that you had such a great time during your visit and we appreciate your feedback on our amenities and your experiences with them. Please take care and we hope to see you back here again soon. Thanks! Sincerely,

4 out of 5
This was an excellent hotel for the price and we will likely stay again in the future. Rooms were nice, beds were comfortable. In the future it will be even better when full breakfast service returns. We were disappointed the hot tub was not functioning properly.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Brendan M. General Manager

Hello, Thank you so much for your review, we always enjoy hearing from our guests. I'm veyr glad to read about how you enjoyed your stay. We too are looking forward to restarting the full breakfast and hope to do so soon. Thank you and please stay safe! Sincerely,

5 out of 5
Very nice and clean easy check in no hassle ready oooo

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 11, 2020 by Brendan M. General Manager

Hello, Thank you so much for your review! I'm happy to see how much you enjoyed your stay and I'm glad that it was a hassle free experience for you. Please take care and we hope to see you back here again in the future. Thank you! Sincerely,

3 out of 5

Posted by on Feb 26, 2020

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Comment from Hotel Management

Feb 27, 2020 by Brendan M. General Manager

Hello, Thank you so much for your review! While I am glad that you enjoyed your stay with us, it seems that we didn't meet your full expectations during your visit. I am truly sorry for this and I hope we have another chance in the future to show you a better Homewood experience. Thank you and please take care. Sincerely,

1 out of 5
The room and hotel was very nice! However, we had a dirty room. There were toenails on the floor, old towels, trash hadn’t been taken out which had a full wet swimsuit in it, and hair in the bathtub. The manager on duty said he would talk to his staff. I felt that was very poor. While the hotel was nice, the cleanliness of our room was not.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 13, 2019 by Brendan M. General Manager

Dear AmyP, I am very sorry to hear about your poor experience here at our hotel. I understand how frustrating and disappointing such an experience can be and this is something that we take seriously. I appreciate you bringing this to our attention and we will be working to fix this situation so that such a room in this state is not rented to a future guest. In the future, I hope that we have another chance to show you a true Homewood Suites quality experience whether it be at our hotel or another. Thank you and please take care. Sincerely,

About the Homewood Suites by Hilton Hartford Manchester

Location 109 Pavilions Drive, Manchester, CT 06042

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Homewood Suites by Hilton Hartford Manchester offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Homewood Suites by Hilton Hartford Manchester also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. A complete renovation of Homewood Suites by Hilton Hartford Manchester was completed in 2017. This 3-star Manchester aparthotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • Built in 2017
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Hartford Manchester offers 105 air-conditioned accommodations with DVD players and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Weight limit: 50 lbs

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Hartford Manchester Hotel
  • Homewood Suites Hilton Hartford Hotel
  • Homewood Suites Hilton Hartford Manchester
  • wood Suites Hilton Hartford M
  • Homewood Suites by Hilton Hartford Manchester Aparthotel
  • Homewood Suites by Hilton Hartford Manchester Manchester

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.