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Hakone Suimeisou

3.5 star property
3.5-star ryokan near Hakone Open Air Museum
3.5-star ryokan near Hakone Open Air Museum

Choose dates to view prices

Photo gallery for Hakone Suimeisou

Public bath
1 bedroom, in-room safe, free WiFi
Exterior
1 bedroom, in-room safe, free WiFi
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Tenzan Onsen
    ‪2 min drive‬
  • Hakone Open Air Museum
    ‪10 min drive‬
  • Hakone Kowakien Yunessun
    ‪11 min drive‬

Room options

View all photos for Japanese-Western style room, Non-smoking

1 bedroom, in-room safe, free WiFi

Japanese-Western style room, Non-smoking

  • 322 sq ft
  • River view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

1 bedroom, in-room safe, free WiFi

Japanese Room with Half Board, Japanese futon, Non-smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 140 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Room, Japanese futon, Non-smoking

1 bedroom, in-room safe, free WiFi

Japanese Room, Japanese futon, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

1 bedroom, in-room safe, free WiFi

Japanese-Style Room with Open-Air Bath Non-smoking

8.6 out of 10
Excellent
(11 reviews)
  • 194 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Futons

About the neighborhood

Hakone

Yumoto stay.Within a 10-minute walk of this Yumoto ryokan, you'll find Hakone Toy Museum and Key Hiraga Museum. Also, Tamadare Falls is within half a mile (1 km) and Gyokuren Shrine is within 2 miles (3 km).

What's nearby

  • Tenzan Onsen - 2 min drive - 1.1 miles
  • Hakone Open Air Museum - 10 min drive - 3.9 miles
  • Hakone Gora Park - 10 min drive - 4.5 miles
  • Hakone Kowakien Yunessun - 11 min drive - 4.7 miles
  • Lake Ashi - 15 min drive - 7.2 miles

Getting around

  • Hakone Yumoto Station - 1 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬4 min walk
  • ‪料理茶屋花さがみ - ‬1 min walk
  • ‪GRANDE RIVIÈRE 箱根湯本店 - ‬1 min walk
  • ‪ラウンジ ウィステリア - ‬3 min walk
  • ‪画廊喫茶 ユトリロ - ‬2 min walk

About this property

Hakone Suimeisou

3.5-star ryokan near Hakone Open Air Museum
Hakone Suimeisou offers its guests hot springs. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hakone Suimeisou. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

  • 31 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hakone Suimeisou offers 31 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Frequently asked questions

How close is Hakone Suimeisou to the airport?

Hakone Suimeisou is 53.7 mi (72-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Hakone Suimeisou have an airport shuttle?

Airport shuttle services are not available at Hakone Suimeisou.

How close is Hakone Suimeisou to the beach?

This ryokan is 15.6 mi (31-min drive) from Atami Sun Beach and 11.2 mi (18-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hakone Suimeisou offer free breakfast?

Hakone Suimeisou does not offer free breakfast.

Is there a casino at Hakone Suimeisou?

No, there is no casino at this ryokan.

What time is check-in at Hakone Suimeisou?

Check-in start time: 2 PM; Check-in end time: 6 PM.

Is there free parking at Hakone Suimeisou?

This ryokan offers free self parking.

Does Hakone Suimeisou have a pool?

Hakone Suimeisou does not have a pool.

Does Hakone Suimeisou have a spa?

This ryokan doesn't have a spa, but it does offer massages.

How close is Hakone Suimeisou to downtown Hakone?

Hakone Suimeisou is 4 mi away from Hakone.

Hakone Suimeisou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 349 reviews
Rating 8 - Good. 107 out of 349 reviews
Rating 6 - Okay. 37 out of 349 reviews
Rating 4 - Poor. 4 out of 349 reviews
Rating 2 - Terrible. 3 out of 349 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Cindy

Disliked: Amenities, property conditions & facilities
Service no good, if the bath towel hv to put it back to the room after used it at hot spring. Check in staff have to gv us information. No replacement unless we pay for new the towel. We paid extra for dinner and private room hot springs, but we don’t feel they are doing their service for guests.
Stayed 1 night in May 2025

8/10 Good

Manu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently locates closer to the railway station.Everything about the stay was good except for the food. If you don’t eat beef or raw fish then you are in trouble as most of the dishes were raw fish. Also food wasn’t flavorful.
Stayed 1 night in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was wonderful, most of all the lady who served us souper and breakfast in our room The place is very well located, minutes from the train station and all the transportatio The rooms are very nice and is perfect is you want a Japanese experience (prepare to eat a lot)
Stayed 1 night in May 2025

10/10 Excellent

Misaki

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Hakone- be careful where you book

The hotel provides traditional Japanese hospitality. However the service providers who bring the food to the room couldn't say even a single word in English so we weren't able to understand what were we eating. The staff woke us up to breakfast 30 minutes a head of time which was very unprofessional and annoying. We used the private onsen bath but when we asked for more towels they wanted to charge us more. Just hilarious....
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property doesn't look very new, but the staff was very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Shang-Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time spending at the property, will definitely revisit for next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and great location. We will be back. Thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos, San Isidro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in Hakone area, very close to train station
Stayed 1 night in Feb 2025

10/10 Excellent

HYEONGYU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aamer, Seattle

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had the most incredible stay here while visiting Hakone. The location is ideal: a 2 min walk from the main train station and right on the river. Waking up to the sound/view of the river is just magical. The team working here is incredibly nice, hospitable and accommodating. We did the half board and the food was delicious and varied. We asked for our meals to be vegetarian and we were served the most beautiful kaiseki style spread in our room. A special thank you to Yuki who took care of us during our stay and made us feel welcome and comfortable. She went above & beyond to make sure everything related to our room and meals was nothing short of incredible. Would definitely come back here again without thinking twice.
Stayed 1 night in Dec 2024

10/10 Excellent

wai sing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benny

Stayed 1 night in Sep 2024

10/10 Excellent

Wayne, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan experience was excellent. Our hostess was fantastic.
Stayed 1 night in Sep 2024

6/10 Okay

Liet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The bathroom is smelly with an odour from the plumbing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Our stay was amazing. We loved the traditional Japanese breakfast and the staff in charge of the 5th floor were amazing, especially the gentleman that would set up our room every afternoon. So polite and helpful. My kids loved that there is a little play room near the lobby
Stayed 1 night in Jul 2024