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Hotel Indigo Hakone Gora by IHG

4.5 star property
4.5-star luxury hotel near Hakone Gora Park

Choose dates to view prices

Photo gallery for Hotel Indigo Hakone Gora by IHG

Suite, 2 Twin Beds, River View (Private Hot Spring) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated
Courtyard
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

View all photos for Standard Room

Down comforters, minibar, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Standard Room, 1 King Bed (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(15 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, River View (Private Hot Spring)

Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(28 reviews)
  • River view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(37 reviews)
  • River view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(13 reviews)
  • River view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Suite, 1 King Bed (Private Hot Spring)

  • 607 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Hakone

Gora stay.With a stay at this Gora hotel, you'll be within half a mile (1 km) of Hakone Gora Park and 2 miles (3 km) of Hakone Open Air Museum. Also, Ōwakudani is within 3 miles (5 km) and Hakone Shrine is within 6 miles (10 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 2 min walk - 0.1 miles
  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.3 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬6 min walk
  • ‪リバーサイド・キッチン＆バー - ‬1 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪Gora Brewery And Grill - ‬14 min walk
  • ‪Coffee Camp - ‬9 min walk

About this property

Hotel Indigo Hakone Gora by IHG

4.5-star luxury hotel near Hakone Gora Park
Hotel Indigo Hakone Gora by IHG offers its guests hot springs and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and concierge services are also featured at the luxury Hotel Indigo Hakone Gora by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.

Similar properties

Hot springs
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,813 reviews
Hakone Kowakien TEN-YU

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

How close is Hotel Indigo Hakone Gora by IHG to the airport?

Hotel Indigo Hakone Gora by IHG is 62.3 mi (124-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on Mar 15, 2026 start from $422, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Hakone Gora by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Hakone Gora by IHG.

How close is Hotel Indigo Hakone Gora by IHG to the beach?

This hotel is 16 mi (53-min drive) from Miyukinohama Beach and 17.3 mi (61-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does Hotel Indigo Hakone Gora by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Hakone Gora by IHG, but buffet breakfast is offered for a fee of JPY 4900 for adults and JPY 2300 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo Hakone Gora by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Hakone Gora by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Indigo Hakone Gora by IHG?

This hotel offers free self parking.

Does Hotel Indigo Hakone Gora by IHG have a pool?

Hotel Indigo Hakone Gora by IHG does not have a pool.

Does Hotel Indigo Hakone Gora by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo Hakone Gora by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Hakone Gora by IHG to downtown Hakone?

Hotel Indigo Hakone Gora by IHG is 1.8 mi away from Hakone.

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 987 reviews
Rating 8 - Good. 134 out of 987 reviews
Rating 6 - Okay. 42 out of 987 reviews
Rating 4 - Poor. 17 out of 987 reviews
Rating 2 - Terrible. 18 out of 987 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ji Hin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent stay here at Hotel Indigo Hakone. The staff were incredibly helpful and courteous. They speak excellent English as well. The lounge area is nice. The room is even nicer. Big and spacious. Amenities are great and there’s a Nespresso machine. The private onsen is big and clean. The HVAC is too silent which led us to think it wasn’t functioning. But it actually was. Overall I highly recommend this location. And I highly recommend you rent a car instead of taking public transportation.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant, very clean, friendly and helpful staff. I enjoyed the private hot bath and had wonderful stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
onsen was amazing. food was pretty good.
Stayed 2 nights in Nov 2025

2/10 Terrible

Natalia

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Fen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean space, beautifully and thoughtfully curated. The best is the warmth and helpfulness of the staff. They work as though they love what they do. I appreciate the seamless process for check in and the promptness of each team member I very much appreciated the free shuttle service available to and from Gora station, especially during these cold winter days!
Stayed 1 night in Dec 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was great, nice to sit and relax. Room was spacious and well laid-out.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees at this hotel are so friendly and nice! The free shuttle bus and car was very convenient as well. As soon as we arrived to the hotel from the shuttle bus, the staff sat us down in the lounge and we were able to get drinks ans snacks! Check in was quick. I stayed in the private onsen room and it was great, room was big and clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Marianne M

Stayed 2 nights in Nov 2025

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
my husband and i came to the Hotel Indigo Hakone for a night during our honeymoon. this stay was definitely a highlight of our trip. the room was absolutely gorgeous with our private outdoor bath. the surrounding area was beautiful to look at. we had a very relaxing time and experienced great service from the staff. we also enjoyed the convenience of the free shuttle bus from the odawara station.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and the facilities are fantastic. The additional services of the buses from the hotel are very helpful too.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Bart

Liked: Cleanliness, amenities
Very nice hotel, can walk up stairs (very steep) to Gora train and tram station, located on a river, very peaceful. Restaurant food good, bar is a nice place to sit and contemplate your trip. I would return if in the area again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Gad

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We stayed at the hotel for two nights. We booked a room with a private onsen on the balcony and a river view. The high price matched the type of room and the hotel, and we expected a pampering experience — but it turned out to be a major disappointment. Right across the river, directly facing the balcony, there is an active construction site. The noise is terrible, and the view is especially unpleasant and completely lacking any sense of tranquility. Soaking in the private onsen was accompanied by unbearable loud noise — the exact opposite of what you’d want after a day of sightseeing. We complained at the front desk and learned that the hotel was fully booked. As compensation for the inconvenience, we received a box of cookies. I’m not sure what was more insulting and frustrating - marketing the room as a luxurious onsen experience, or getting cookies as compensation along with the manager’s very sincere apology. The next morning, at 10:30, just as we were about to leave the room for our day trip, we got a call from the front desk saying a different room had become available. We didn’t want to waste the morning packing and moving, so we declined. Days in Hakone are short, it gets dark early, and every minute counts. Additionally, there were three of us in the room, and the pull-out sofa was extremely uncomfortable. The mattress felt like something you’d find on a camping trip. Indigo hotels are considered upscale, with special design and a level above the standard exper
Stayed 2 nights in Oct 2025

2/10 Terrible

micah

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Saran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen added so much to the experience. Shuttle bus was very welcome and efficient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zena

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!
Stayed 2 nights in Nov 2025

10/10 Excellent

Pawinee

Stayed 1 night in Nov 2025

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities
How beautiful the whole hotel was in general and we enjoyed the wonderful staff. Room was very clean when first arrived and the hotspring bath was a delight.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vincent, Chiba

Liked: Amenities, property conditions & facilities
Excellent service and foods.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diem Anh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful views.
Stayed 3 nights in Nov 2025