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Hotel Indigo Hakone Gora by IHG

4.5 star property
4.5-star luxury hotel near Hakone Gora Park

Choose dates to view prices

Photo gallery for Hotel Indigo Hakone Gora by IHG

Balcony view
Exterior
Balcony view
Standard Room, 2 Twin Beds, River View (Private Hot Spring) | 1 bedroom, down comforters, minibar, in-room safe
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬
  • Place, Ōwakudani
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Private Hot Spring)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(12 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring) | 1 bedroom, down comforters, minibar, in-room safe

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)
  • 534 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | 1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(34 reviews)
  • 391 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | 1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(26 reviews)
  • 391 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, River View (Private Hot Spring)

Suite, 2 Twin Beds, River View (Private Hot Spring) | 1 bedroom, down comforters, minibar, in-room safe

Suite, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)
  • 818 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Suite, 1 King Bed (Private Hot Spring)

  • 607 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Hakone

Gora stay.With a stay at this Gora hotel, you'll be within half a mile (1 km) of Hakone Gora Park and 2 miles (3 km) of Hakone Open Air Museum. Also, Ōwakudani is within 3 miles (5 km) and Hakone Shrine is within 6 miles (10 km).

What's nearby

  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.5 miles
  • Ōwakudani - 5 min drive - 2.1 miles
  • Lake Ashi - 10 min drive - 6.0 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬1 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪Gora Brewery And Grill - ‬14 min walk
  • ‪Coffee Camp - ‬9 min walk
  • ‪鮨・天麩羅 風月 - ‬9 min walk

About this property

Hotel Indigo Hakone Gora by IHG

4.5-star luxury hotel near Hakone Gora Park
Hotel Indigo Hakone Gora by IHG offers its guests hot springs and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and concierge services are also featured at the luxury Hotel Indigo Hakone Gora by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,598 reviews
$386 nightly
The price is $427
Oct 1 - Oct 2
Hakone Kowakien TEN-YU

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

How close is Hotel Indigo Hakone Gora by IHG to the airport?

Hotel Indigo Hakone Gora by IHG is 62.3 mi (124-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on Oct 1, 2025 start from $346.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Hakone Gora by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Hakone Gora by IHG.

How close is Hotel Indigo Hakone Gora by IHG to the beach?

This hotel is 16 mi (53-min drive) from Miyukinohama Beach and 17.3 mi (61-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does Hotel Indigo Hakone Gora by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Hakone Gora by IHG, but buffet breakfast is offered for a fee of JPY 4900 for adults and JPY 2300 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo Hakone Gora by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Hakone Gora by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Indigo Hakone Gora by IHG?

This hotel offers free self parking.

Does Hotel Indigo Hakone Gora by IHG have a pool?

Hotel Indigo Hakone Gora by IHG does not have a pool.

Does Hotel Indigo Hakone Gora by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo Hakone Gora by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Hakone Gora by IHG to downtown Hakone?

Hotel Indigo Hakone Gora by IHG is 1.8 mi away from Hakone.

Reviews

Hotel Indigo Hakone Gora by IHG Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 666 out of 854 reviews
Rating 8 - Good. 125 out of 854 reviews
Rating 6 - Okay. 35 out of 854 reviews
Rating 4 - Poor. 17 out of 854 reviews
Rating 2 - Terrible. 11 out of 854 reviews

Reviews

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent choice for a great birthday week!!
Stayed 1 night in Jun 2025

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in hakone. Extremely friendly and polite staff. Welcoming, relaxing. Good vibes!
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel, North Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Keep in mind that if you are an IHG member, you will not get those benefits, or room points if you book through Expedia.
Stayed 1 night in Jun 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast. Great hotel, would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Santa Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property by a river. It’s a little bit of a challenge to figure out how to get around by train, but it is possible. The breakfast buffet was incredibly good and leisurely and enjoyable for us as a family traveling to meet other family that has relatives in Japan. Highly recommend this location.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nino

Stayed 3 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great hotel. Our room had a private hot spring tub with a view of the river. Convenient location with short walk to tram which connects to "Ropeway" cable cars. The restaurant is excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

VICTOR

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They provide transportation from hotel to Gora station and from there the open air museum is super close. From gora station you take the cable car for the ropeway and pirate ship. The food is amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Omi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and a nice retreat, but the hotel staff goes above and beyond to make sure you have a wonderful and welcoming experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, comfortable room and fantastic dining service. We were extremely happy with our river view room, and used our private onsen multiple times. The thermal spring spa was also a real delight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Saiid, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This comment is not related to the property. I am a very long time member of the IGH and even have the IGH one reward mastercaed. Sometimes, when I travel I find better deals on other websites, like expedia and if I find an IGH property I definitely chose it, like this time, hotel indigo hakone gora. It is not fair that because I chose a different website, I do not get points for my stay. Please consider this.
Stayed 2 nights in Jun 2025

4/10 Poor

Huntae

Not a modern onsen hotel

Disappointed ryokan style modern hotel Onsen space is more like city spa Nothing relate with local enviroment
Stayed 1 night in Jun 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Free shuttle to Gora station. Room was great. plug outlets were not in convenient places. Footbath were nice near bar. Good selection for persons not used to Japanese food. Location is isolated and local restaurants only accepted cash. We found taxi best way to travel to resraurants.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ROSA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

Anastasiya, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable, welcoming. Staff and service is amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. The view on the balcony was superb. Staff were super friendly and helpful. Would definitely come back.
Stayed 1 night in May 2025

10/10 Excellent

ALLEN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mildred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel and its amenties and restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with excellent staff.
Stayed 2 nights in May 2025

8/10 Good

Armine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent restaurant (lunch and dinner 10/10, breakfast buffet was 7/10). We had a private onsen river view
Stayed 2 nights in May 2025

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness
Too expensive for what it offers. For the price per night, I expected far more. Let me be absolutely clear: the hospitality was above and beyond—staff were kind, responsive, and generous with their time. But the amenities? Not so much. The property has a Western-style, Colorado-hipster aesthetic that now feels a bit tired and dusty around the edges. It could use a refresh. It is also quite clearly not a Japanese-run hotel. The automatic 15% tip added to the restaurant bill is out of step with local norms—tipping is not customary in Japan, and this felt presumptuous at best. The clientele skews foreign, with some guests louder and more entitled than others. If you are looking for a Japanese experience, this is not it. Again, I appreciated the genuine hospitality, but this feels like a foreign-operated chain hotel charging an exorbitant rate for an underwhelming stay. Not worth the price. PS: If you want luxurious, try Fufu (although a tad more expensive).
Stayed 2 nights in May 2025