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Hotel Description

4-star hotel near Hakone Kowakien Yunessun

In Hakone

You'll be within half a mile (1 km) of Ōwakudani and 2 miles (3 km) of Hakone Kowakien Yunessun with a stay at this Hakone hotel. Hakone Gora Park and Museum of the Little Prince are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Free self parking and a garden are also offered on site.

Free WiFi, balconies

Boasting spring water baths, the 14 guestrooms also offer free WiFi and balconies. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and minibars.

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Grand Terrace Suite

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

JOHN KANAYA Suite

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Panorama Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Terrace Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Kanaya Resort Hakone also features a garden and room service (during limited hours). Self parking is free. This 4-star Hakone hotel is smoke free.

  • 14 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Front desk (24 hours)
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakone Gora Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Kanaya Resort Hakone offers 14 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • Spring water bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Kanaya Resort Hakone has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Beds for children age 3 and younger are not included in the room rate. Extra beds are available and must be requested 3 days in advance of arrival. A fee is charged at the property.

Half Board meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay for half board at the property. Meals must be requested 3 days in advance of arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for JPY 5500 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 5500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kanaya Resort
  • Kanaya Hakone
  • Kanaya Resort Hakone Hotel
  • Kanaya Resort Hakone Hakone
  • Kanaya Resort Hakone Hotel Hakone

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.