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The Prince Hakone Lake Ashinoko

4.0 star property
4-star spa hotel near Hakone Komagatake Ropeway

Choose dates to view prices

Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Superior Twin Room, Non Smoking, Annex Building | View from room
3 restaurants, breakfast served
Hot springs
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Spa
  • Housekeeping

Explore the area

View in a map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Place, Ōwakudani
  • Place, Hakone Shrine
    ‪3 min drive‬
  • Place, Lake Ashi
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Double Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(21 reviews)
  • 409 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 435 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Hakone

Motohakone stay.With a stay at this Motohakone hotel, you'll be within half a mile (1 km) of Hakone Komagatake Ropeway and 2 miles (3 km) of Kuzuryu Shrine. Lake Ashi and Hakone Shrine are also within 2 miles (3 km).

What's nearby

  • Hakone Komagatake Ropeway - 3 min walk - 0.2 miles
  • Hakone Shrine - 3 min drive - 1.7 miles
  • Lake Ashi - 4 min drive - 1.7 miles
  • Hakone Open Air Museum - 10 min drive - 6.2 miles
  • Hakone Gora Park - 10 min drive - 6.4 miles

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Haneda Airport (HND) - 106 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬4 min drive
  • ‪Bakery & Table 箱根 - ‬5 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪小田急 あしのこ茶屋 - ‬5 min drive
  • ‪深生そば - ‬5 min drive

About this property

The Prince Hakone Lake Ashinoko

4-star spa hotel near Hakone Komagatake Ropeway
There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi and wired Internet. The Prince Hakone Lake Ashinoko offers its guests a full-service spa, hot springs, and a sauna. Spa services, a terrace, and a vending machine are also featured at The Prince Hakone Lake Ashinoko. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Hakone hotel is smoke free.

  • 134 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
The Prince Hakone Lake Ashinoko offers 134 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Hakone hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay movies. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

SPA LA PAIX（スパ・ラ ペ） has 1 treatment room. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Similar properties

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Hyatt Regency Hakone Resort and Spa
  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 980 reviews
$407 nightly
The price is $450
Nov 4 - Nov 5
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Property amenities

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM until August 31, 2025. From September 1, 2025. Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

How close is The Prince Hakone Lake Ashinoko to the airport?

The Prince Hakone Lake Ashinoko is 66.6 mi (106-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at The Prince Hakone Lake Ashinoko?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on Nov 18, 2025 start from $189.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Prince Hakone Lake Ashinoko have an airport shuttle?

Airport shuttle services are not available at The Prince Hakone Lake Ashinoko.

How close is The Prince Hakone Lake Ashinoko to the beach?

This hotel is 17.5 mi (52-min drive) from Atami Sun Beach and 18.3 mi (59-min drive) from Nagahama Beach. Don't forget your sunscreen!

Does The Prince Hakone Lake Ashinoko offer free breakfast?

Free breakfast isn’t offered at The Prince Hakone Lake Ashinoko, but buffet breakfast is offered for a fee of between JPY 4600 and 5750 for adults, JPY 1380 and 2760 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at The Prince Hakone Lake Ashinoko?

No, there is no casino at this hotel.

What time is check-in at The Prince Hakone Lake Ashinoko?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in.

Is there free parking at The Prince Hakone Lake Ashinoko?

This hotel offers free self parking.

Does The Prince Hakone Lake Ashinoko have a pool?

The Prince Hakone Lake Ashinoko does not have a pool.

Does The Prince Hakone Lake Ashinoko have a restaurant?

Yes, there are 3 restaurants on site.

Does The Prince Hakone Lake Ashinoko have a spa?

Pamper yourself with a day at SPA LA PAIX（スパ・ラ ペ）, where you can enjoy massages.

How close is The Prince Hakone Lake Ashinoko to downtown Hakone?

The Prince Hakone Lake Ashinoko is 1.8 mi away from Hakone.

Reviews

The Prince Hakone Lake Ashinoko Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 431 out of 806 reviews
Rating 8 - Good. 260 out of 806 reviews
Rating 6 - Okay. 65 out of 806 reviews
Rating 4 - Poor. 30 out of 806 reviews
Rating 2 - Terrible. 20 out of 806 reviews

Reviews

8/10 Good

Adrian

Stayed 2 nights in Jul 2025

8/10 Good

Bijoy, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start with my critic feedback first: the bathroom was like airplane bathroom. The entire room is so good, it has everything what you need , Including the clothes to go to Olsen, but the bathroom is very dated, small and crampy. Staff is 5/5. They want to make sure you are happy and comfortable - their hospitality is a role model for others. Location - the best! Walkable from Tori gate View - the best! Of the lake Ashiniko There are 3 hotels nearby , including a buffet place, where chef would come to you to explain the food for non jap customers, amazing. Overall , I think it’s a great hotel if you are not too bothered about bathroom.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful, so welcoming and with a calm ambience. The staff are exemplary, doing all they can to make your stay perfect. We ate at the Grill buffet bar and all food was well displayed and delicious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mollie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying experience. Staff provides very good service. Every staff I interacted with spoke good English. The indoor and outdoor onsen make our experience even better. Food is good quality though a little expensive. Overall, it’s worth the money spent.
Stayed 1 night in Jun 2025

10/10 Excellent

Yaniv

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great hotel very special location
Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Orlagh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff were all excellent and went above and beyond to accommodate your needs. The views and scenery around the hotel are also stunning however the hotel itself is quite dated and while the food was really good, it was the most expensive we had in Japan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vedant

Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, classic hotel, care
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but slightly outdated hotel. Dining options after 4pm are extremely expensive, but food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel! The breakfast was amazing.
Stayed 4 nights in May 2025

10/10 Excellent

Damon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Neda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited options for the dining
Stayed 1 night in May 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. The staff were extremely friendly and welcoming. Great views of the lake and Fuji. The lift to the top of Mt. Hakone was an easy walk, and the hotel offers frequent buses to the town and Odawara station. The room was cool and well kept, and we enjoyed the restaurant and unique architecture.
Stayed 1 night in May 2025

2/10 Terrible

RUBEN, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property itself is undeniably beautiful—nestled right by the lake with serene views and a peaceful atmosphere. The staff were friendly and accommodating, and the food was reasonably good. However, all of that is completely overshadowed by one major issue: the discriminatory ban on tattooed guests using the onsen. Nowhere in the hotel rules or booking information was this restriction disclosed. Had I known, I would have never booked this hotel. Being refused access to a key amenity that is part of the experience—especially in a hotel of this caliber—is incredibly disappointing and feels exclusionary. It’s 2025. This kind of outdated policy should either be reconsidered or clearly communicated upfront. Beautiful setting or not, I won’t be returning—and I hope others take this into consideration before booking.
Stayed 1 night in Apr 2025

8/10 Good

Patterson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Spacious room, very dated and in need for refurbishment. Very limited dining options, very expensive especially for children. Staff are great and very attentive. Shuttle service infrequent and no taxi options early morning. Onsen was good, very clean and great views from outdoor bath.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a very quiet remote place to stay with great views of Lake Ashi and Mt Fuji this is the place to stay. The bus station is a 5 min walk if that.
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the ability to see Mt. Fuji in the early morning. Our favorite was the outdoor onsen. It was AMAZING!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus stop to get around to other parts of hakone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. It is in a gorgeous location on the lake and we could see Mt Fuji from our room. Staff were friendly and helpful and breakfast was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool onsen
Stayed 2 nights in Mar 2025