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Tensui Saryo

3.5 star property
3.5-star hotel near Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Tensui Saryo

Lobby
1 bedroom, down comforters, in-room safe, individually decorated
Property entrance
View from room
Free toiletries, hair dryer, slippers, bidet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1320-276 Gora , Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪20 min walk‬

Room options

View all photos for [Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

1 bedroom, down comforters, in-room safe, individually decorated

[Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

Ryokan dining

[Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

  • 753 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

1 bedroom, down comforters, in-room safe, individually decorated

[Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

  • Partial ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese-Style Room, Non Smoking

Ryokan dining

[Main Building] Japanese-Style Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

1 bedroom, down comforters, in-room safe, individually decorated

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

  • 753 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

1 bedroom, down comforters, in-room safe, individually decorated

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

  • 517 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

1 bedroom, down comforters, in-room safe, individually decorated

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

1 bedroom, down comforters, in-room safe, individually decorated

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

  • 517 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

1 bedroom, down comforters, in-room safe, individually decorated

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

1 bedroom, down comforters, in-room safe, individually decorated

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

1 bedroom, down comforters, in-room safe, individually decorated

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

Ryokan dining

[Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

Free toiletries, hair dryer, slippers, bidet

[Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

Free toiletries, hair dryer, slippers, bidet

[Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

1 bedroom, down comforters, in-room safe, individually decorated

[Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

1 bedroom, down comforters, in-room safe, individually decorated

[Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Partial ocean view
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Hakone

Gora stay.Within a 15-minute walk of this Gora hotel, you'll find Hakone Gora Park and Hakone Open Air Museum. Also, Hakone Museum of Art is within half a mile (1 km) and Hakone Kowakien Yunessun is within 2 miles (3 km).

What's nearby

  • Hakone Gora Park - 3 min walk - 0.2 miles
  • Hakone Open Air Museum - 12 min walk - 0.7 miles
  • Hakone Kowakien Yunessun - 20 min walk - 1.1 miles
  • Ōwakudani - 5 min drive - 1.9 miles
  • Hakone Ropeway - 7 min drive - 3.1 miles

Getting around

  • Hakone Gora Station - 1 min walk
  • Kowakidani Station - 2 min drive
  • Haneda Airport (HND) - 102 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬9 min walk
  • ‪箱根餃子センター - ‬8 min walk
  • ‪Gora Brewery And Grill - ‬8 min walk
  • ‪Coffee Camp - ‬1 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk

About this property

Tensui Saryo

3.5-star hotel near Hakone Kowakien Yunessun
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Tensui Saryo. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 34 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1995
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Tensui Saryo offers 34 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Similar properties

Hot springs

Laforet Hakone Gora Yunosumika

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,007 reviews
$217 nightly
The price is $240
Oct 9 - Oct 10
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: JPY 3300

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: JPY 150 per person, per night

We've listed all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 3300 per person
  • Early check-in fee: JPY 3300 (subject to availability)
  • Late check-out fee: JPY 3300 (subject to availability)
  • Housekeeping fee: JPY 4400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Tensui Saryo Hotel Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel Hakone

Frequently asked questions

How close is Tensui Saryo to the airport?

Tensui Saryo is 61.7 mi (102-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Tensui Saryo have an airport shuttle?

Airport shuttle services are not available at Tensui Saryo.

How close is Tensui Saryo to the beach?

This hotel is 16.2 mi (44-min drive) from Yugawara Beach and 16.6 mi (49-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Tensui Saryo offer free breakfast?

Free breakfast isn’t provided at Tensui Saryo, but Japanese breakfast is offered for a fee of JPY 3300 per person. It's available every day from 7 AM to 9 AM.

Is there a casino at Tensui Saryo?

No, there is no casino at this hotel.

What time is check-in at Tensui Saryo?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Early check-in costs JPY 3300 (subject to availability).

Is there free parking at Tensui Saryo?

This hotel offers free self parking.

Does Tensui Saryo have a pool?

Tensui Saryo does not have a pool.

Does Tensui Saryo have a spa?

This hotel doesn't have a spa, but it does offer massages, facials, and body treatments.

How close is Tensui Saryo to downtown Hakone?

Tensui Saryo is 1.6 mi away from Hakone.

Reviews

Tensui Saryo Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 111 out of 177 reviews
Rating 8 - Good. 38 out of 177 reviews
Rating 6 - Okay. 13 out of 177 reviews
Rating 4 - Poor. 9 out of 177 reviews
Rating 2 - Terrible. 6 out of 177 reviews

Reviews

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious Lovely environment Fantastic food Unique experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauace.. very clean and very very helpful people!! Free drinks and snacks are a bonus and the private hot baths were lovely!! Highly recommend it.. they even served us lovely vegetarian breakfast!! 🙂
Stayed 2 nights in Apr 2025

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three nights stat

Great location - literally a few steps from Gora station and Hakone cable car (start point of the famous Hakone Loop.) services excellent. Onsen was not that impressive (compared with similar accommodations). Breakfast was quite monotonous - we stayed for three nights so breakfast #3 was identical to breakfast #1. And right across the street from the best coffee shop - Coffee Camp!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Doyoung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Japanese tradition ryokan with real hot spring water! It's a bit costly, but if you want full experience, then you should go for the dinner as well.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of travel options for easy access to major tourist sites.
Stayed 2 nights in Mar 2025

10/10 Excellent

Giovanni, North Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and the bath was awesome. Very close to the train and cable car station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 2 nights in Jul 2024

8/10 Good

Grendel, Longbeach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Xiaoyan

Stayed 2 nights in Jun 2024

10/10 Excellent

Janet

Stayed 1 night in May 2024

8/10 Good

Avi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick, Pomona

Stayed 1 night in Apr 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing stay

We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Danielle

Stayed 2 nights in Nov 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Takanori

Disliked: Staff & service, amenities, property conditions & facilities

2/10 Terrible

Salvador

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.

6/10 Okay

Verified traveler

Traveled with family

Location

Easy to access from the train station and convenient. They provided only one key.
Stayed 1 night in May 2022

10/10 Excellent

Elenita

Liked: Cleanliness, staff & service
Highly recommended, I love the welcome service at the Bar, the breakfast, the room and the service.. location is very convinient.. but I suggest you better drop by the convinient store near the station if you need some extra stuff before you proceed to the hotel..because there is non close to the hotel. Overall all … GREAT HOTEL
Stayed 1 night in Dec 2021

10/10 Excellent

Noriko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very kind and hospitable.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel to relax.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly. I arrived to the hotel early and they held my bag for me until I came back. I had no idea what I was going to do but they gave me some great recommendations of things to do in the area and when I came back my bag was in my room. I really enjoyed the welcome drink and cake at the bar with a foot bath. The hot spring bath and foot bath in my room were also great! (Select rooms only) I’ll definitely go there again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

We were welcomed with very friendly staff. The hotel was inviting and very pretty! We loved the fact that they had yukatas available we could pick out to use to wear around the hotel. My favorite thing about the hotel was the foot spa bar! Amazing!
Stayed 2 nights in Dec 2020