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Hotel Description

4.5-star luxury ryokan near Hakone Kowakien Yunessun

Hakone retreat

Your stay at this ryokan will put you steps from Hakone Kowakien Yunessun and a 5-minute walk from Okada Museum of Art. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 miles (3 km).

Luxury amenities

Hot springs and a restaurant are featured at this luxury ryokan. Business travelers can take advantage of the free WiFi in public areas. Enjoy the sauna and perks like free self parking.

Free WiFi, refrigerators

Boasting spring water baths, the 150 guestrooms also offer free WiFi and LCD TVs. Refrigerators, separate bathtubs and showers, and free bottled water are also available.

Limited Offer-Superior with Open-Air Onsen Bath (Breakfast plan)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max
$341* Per night/room Jun 9 - Jun 10

Maisonette Deluxe with Open-air Onsen Bath (Dinner at 6pm)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Superior with Open-air Onsen Bath (Dinner at 6pm)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Japanese Superior w/Open Air Onsen Bath, Yunessan 1day Ticket (Dinner at 6PM)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Superior with Open-air Onsen Bath (Breakfast plan)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

[Limited Time Offer] Superior Room with Open-Air Bath (Dinner at 6pm)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Property Features

Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Hakone ryokan.

  • 150 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakone Gora Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Hakone Kowakien TEN-YU offers 150 accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Spring water bath
  • LCD television
  • Digital channels
  • Refrigerator
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Geihinkan(Steak) - This steakhouse serves dinner only. Reservations are required.

Kihinkan(sobakaiseki) - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Sign language-capable staff
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.

Guests booked in Half Board rates must check-in by 7.30 PM to receive dinner, served at 8 PM. No refunds will be issued for any unused portion of the rate plan.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

Hotel Names

  • Hakone Kowakien TEN-YU Inn
  • Kowakien TEN-YU Inn
  • Kowakien TEN-YU
  • Hakone Kowakien TEN YU
  • Hakone Kowakien TEN-YU Ryokan
  • Hakone Kowakien TEN-YU Hakone
  • Hakone Kowakien TEN-YU Ryokan Hakone

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.