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4.0 out of 5

"A traditional Japanese experience that is worth having. The staff is friendly and will teach you how to wear the yukata. The kaiseki dinner and breakf ... " More

By a verified traveler on Sun 14 Apr 2019

Hotel Description

3.5-star spa ryokan near Museum of the Little Prince

In Hakone

Within a 10-minute walk of the ryokan, you'll find Museum of the Little Prince and Choanji Temple. Lalique Museum Hakone and Hakone Village Samurai Museum are also within half a mile (1 km).

Full-service spa

The full-service spa and hot springs are among the highlights at this ryokan. Guests will appreciate free perks like free self parking and WiFi in public areas. Luggage storage and free newspapers are also provided.

Free WiFi, refrigerators

Along with free WiFi, the 37 guestrooms offer refrigerators and LCD TVs. Room service, hair dryers, and free toiletries are also available.

Japanese Style Room with Shared Bathroom

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max
$94* Per night/room Jun 9 - Jun 10

Deluxe Twin Room (Japanese Western Style)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room (Japanese Western Style), 2 Adults Only

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Japanese Western Style Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Mount View Hakone ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mount View Hakone

Family (1)
4 out of 5
A traditional Japanese experience that is worth having. The staff is friendly and will teach you how to wear the yukata. The kaiseki dinner and breakfast are unique. The public onsen is relaxing and was not crowded at all during our stay. Transportation is very convenient—there is a bus stop right in front of the hotel...makes your traveling easy. It is very worthwhile to make a trip to Hakone and experience a ryokan.

Posted by , from USA on Apr 14, 2019

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Property Features

As a guest of Mount View Hakone, you'll find a full-service spa and hot springs. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Mount View Hakone. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

  • 37 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakone Gora Station (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Mount View Hakone offers 37 accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, toilets with an electronic bidet, and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Refrigerator
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 9:30 AM.

Oohiroma - This restaurant specializes in Japanese cuisine and serves dinner only.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

The spa is open daily.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Yukata (Japanese robe)
  • Massages
  • Number of hot springs - 5

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Guests who book Half Board rate plans and require dinner must check-in by 6 PM. No refunds will be issued.

Guests with dietary restrictions or food allergies should contact this property in advance.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property only accepts cash for all bookings. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Japanese futons are provided based on the number of adults in the reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts cash for all bookings. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Cash Deposit Required
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: JPY 1320 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mount View Hakone Inn
  • Mount View Hakone
  • Mount View Hakone Ryokan
  • Mount View Hakone Hakone
  • Mount View Hakone Ryokan Hakone

You should know

  • Hot springs access available from 3:00 PM to 5:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.