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5.0 out of 5

"Visitors friendly, English speaking,food is excellent,big room. Overall is excellent.! " More

By a verified traveler on Sat 30 Mar 2019

Hotel Description

4-star hotel near Hakone Open Air Museum

Hakone retreat

With a stay at this Yumoto hotel, you'll be within half a mile (1 km) of Tamadare Falls and 2 miles (3 km) of Kanagawa Prefectural Museum of Natural History. Hakone Open Air Museum and Hakone Kowakien Yunessun are also within 6 miles (10 km).

Hot springs, terrace

This smoke-free hotel features hot springs and 2 restaurants. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and free train station pick-up. Free WiFi in public areas, a terrace, and a garden are also on offer.

Free WiFi

The soundproofed guestrooms offer free WiFi and safes. TVs and free toiletries are also available.

Twin Room with Private Open-air Bath (Below 12 yrs old Child is not accept)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$336* Per night/room Apr 28 - Apr 29

Japanese Wenstern Style Suite Room with Private Open-air Bath (Below 12 yrs old Child is not accept)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Japanese Style Room (No Private Open-Air Bath)

Bed Count room.options.bedSize.Futon Maximum Occupancy 6 Max

Deluxe Twin Room with Private Open-air Bath (Below 12 yrs old Child is not accept)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Aura Tachibana ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Aura Tachibana

Family (2)
5 out of 5
Visitors friendly, English speaking,food is excellent,big room. Overall is excellent.!

Posted by , from Arizona,USA on Mar 30, 2019

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Property Features

Aura Tachibana offers its guests hot springs. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and a garden are also featured at Aura Tachibana. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis. This 4-star Hakone hotel is smoke free.

  • 45 guestrooms or units
  • 2 dining venues
  • Bar or lounge
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hakone Yumoto Station (0.8 km / 0.5 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Aura Tachibana offers 45 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Sound-insulated rooms

Food & Drink

Kaze no Yakata - Onsite restaurant.

Mori no Yakata - Onsite restaurant.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.

Guests with dietary restrictions or food allergies should contact this property in advance.

Guests are requested to contact the property in advance for Yukata and amenity selections.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aura Tachibana Inn Hakone
  • Aura Tachibana Inn
  • Aura Tachibana Hakone
  • Aura Tachibana
  • Aura Tachibana Hotel Hakone-Machi
  • Aura Tachibana Hotel Hakone
  • Aura Tachibana Hotel
  • Aura Tachibana Hotel
  • Aura Tachibana Hakone
  • Aura Tachibana Hotel Hakone

You should know

  • Aura Tachibana offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.