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Marroad Hakone

3.0 star property
3-star hotel near Hakone Kowakien Yunessun

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Photo gallery for Marroad Hakone

Front of property - evening/night
Breakfast and dinner served, French cuisine
In-room safe, blackout drapes, soundproofing, iron/ironing board
Hot springs
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
1320, Goura, Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪7 min walk‬
  • Place, Hakone Museum of Art
    ‪7 min walk‬

Room options

View all photos for 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout drapes, soundproofing, iron/ironing board

1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout drapes, soundproofing, iron/ironing board

1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

In-room safe, blackout drapes, soundproofing, iron/ironing board

1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

In-room safe, blackout drapes, soundproofing, iron/ironing board

3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

In-room safe, blackout drapes, soundproofing, iron/ironing board

3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM) | In-room safe, blackout drapes, soundproofing, iron/ironing board

3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.) | In-room safe, blackout drapes, soundproofing, iron/ironing board

2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

In-room safe, blackout drapes, soundproofing, iron/ironing board

2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.) | In-room safe, blackout drapes, soundproofing, iron/ironing board

3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

  • 753 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

About the neighborhood

Hakone

Gora stay.Within a 10-minute walk of this Gora hotel, you'll find Hakone Gora Park and Hakone Museum of Art. Also, Hakuundo Chaen is within half a mile (1 km) and Hakone Kowakien Yunessun is within 2 miles (3 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 7 min walk - 0.4 miles
  • Hakone Museum of Art - 7 min walk - 0.4 miles
  • Hakone Open Air Museum - 18 min walk - 1.0 mile
  • Hakone Kowakien Yunessun - 2 min drive - 0.9 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 10 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬18 min walk
  • ‪Coffee Camp - ‬10 min walk
  • ‪箱根餃子センター - ‬16 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬3 min drive
  • ‪Gora Brewery And Grill - ‬11 min walk

About this property

Marroad Hakone

3-star hotel near Hakone Kowakien Yunessun
Marroad Hakone offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Marroad Hakone. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone hotel is smoke free.

  • 45 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Marroad Hakone offers 45 accommodations with safes and slippers. LED televisions come with digital channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Similar properties

Property grounds
Ryokan Kiritani Hakoneso
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 69 reviews
$187 nightly
The price is $208
Dec 16 - Dec 17
Ryokan Kiritani Hakoneso

Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 6:00 PM
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Marroad Hakone Hotel
Marroad Hakone
Marroad Hotel
Marroad Hakone Hotel
Marroad Hakone Hakone
Marroad Hakone Hotel Hakone

Frequently asked questions

How close is Marroad Hakone to the airport?

Marroad Hakone is 62.3 mi (104-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Marroad Hakone have an airport shuttle?

Airport shuttle services are not available at Marroad Hakone.

How close is Marroad Hakone to the beach?

This hotel is 16.8 mi (46-min drive) from Yugawara Beach.

Does Marroad Hakone offer free breakfast?

Free breakfast isn’t provided at Marroad Hakone, but continental breakfast is offered for a fee of JPY 2970 for adults and JPY 1650 for children. It's available every day from 7:30 AM to 9:00 AM.

Is there a casino at Marroad Hakone?

No, there is no casino at this hotel.

What time is check-in at Marroad Hakone?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in.

Is there free parking at Marroad Hakone?

This hotel offers free self parking.

Does Marroad Hakone have a pool?

Marroad Hakone does not have a pool.

Does Marroad Hakone have a restaurant?

Marroad Hakone is home to Voyageur, which features French cuisine.

Does Marroad Hakone have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Marroad Hakone to downtown Hakone?

Marroad Hakone is 1.5 mi away from Hakone.

Reviews

Marroad Hakone Reviews

8.2

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 94 out of 306 reviews
Rating 8 - Good. 144 out of 306 reviews
Rating 6 - Okay. 49 out of 306 reviews
Rating 4 - Poor. 13 out of 306 reviews
Rating 2 - Terrible. 6 out of 306 reviews

Reviews

6/10 Okay

Mark

Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Amenities, property conditions & facilities
The staff was very hospitable and welcoming. They were ready to assist with anything we needed. The French cuisine was delicious, and the service in the restaurant was top tier. Great property, I’d stay again if I visit Hakone.
Stayed 2 nights in May 2025

4/10 Poor

Victor

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, how quiet, and clean it was
Stayed 1 night in May 2025

6/10 Okay

Gig

Liked: Cleanliness, staff & service, property conditions & facilities
The 2 beds were too close to get in and out of the one closest to the wall. The price of the food was almost the same price as the room, I guess to make up for the free booze, but we don’t drink alcohol so it was not really worth the price, the only thing we found to be worth it was the onsens but were divided by gender so as a married couple we were disappointed that we couldn’t use it together!!!
Stayed 2 nights in May 2025

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever
Stayed 1 night in May 2025

10/10 Excellent

jon, SOUTHPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with first class service. Rooms were big and had everything you could need. Shuttle service available to station each way. Taxi inexpensive. Funicular from station nearby. Fixed dinner menu but food excellent. Breakfast also limited but very good. No late hotel bar which was a shame but not essential for us.
Stayed 2 nights in Mar 2025

8/10 Good

Liliana, Glendale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area where the hotel is has a beautiful view of the valley. The rooms are very comfortable and have great amenities. We had to walk the steep climb because the driver left at 6:00pm. We arrived by 6:40pm, they wouldn't give us a reservation for dinner because reservations needed to be done by 6:30pm. The host didn't try to find a solution so we ended up not having dinner
Stayed 1 night in Mar 2025

10/10 Excellent

Jesse

Liked: Property conditions & facilities
Very pleased. Breakfast was an extraordinary value
Stayed 1 night in Feb 2025

4/10 Poor

Tenita

Stayed 2 nights in Dec 2024

10/10 Excellent

Ray

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

8/10 Good

BOON POO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen getaway

Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
We liked that it had an indoor and outdoor onsen. We didn’t make dinner reservations before arriving but they accommodated us by giving us a simplified dinner menu that did not require prep. Thank you!
Stayed 1 night in May 2024

4/10 Poor

Nima

Liked: Staff & service
Disliked: Property conditions & facilities

Rusty

It is a very rusty and old place. The place is also located far away from public transit on top of a hill which makes it difficult to commute.
Stayed 2 nights in Apr 2024

8/10 Good

Adrian

Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Liked: Staff & service
The overall hotel is built upon a much older building. In general, it was very nice but the room I had (1st floor) was dated and very worn looking. Carpets were worn and spotted (by who knows what) which made them look dirty and unkempt. Wallpaper was lifting in places. All the furnishings were scuffed and marred. That said, the beds and linens were clean, as was the bathroom. Just felt quite old and in need of refreshing. The onsen was very nice and just what you would expect. The staff were courteous and polite (as only the Japanese can be) and there were little language barriers.
Stayed 3 nights in Mar 2024

6/10 Okay

Ayumi

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Kelli

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable though very dated hotel. Onsen was lovely. There is no food at this hotel unless you’ve made a prior booking at the restaurant. The staff helpfully drove us down the hill to a convenience store to get meal for dinner. If arriving in Gora, it’s quite a hike up the hill, but if you’ve a Hakone Free Pass, get on the cable car and go two stops up the hill, then it’s just a short walk along to the hotel. Very quiet location. Nice spot to base yourself for exploring Hakone, though plan ahead for your meals as very limited evening dining options in Gora.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

KOTARO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view point in the garden
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2020

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the spa is perfect. I can’t offer the breakfast
Stayed 1 night in Dec 2019