See all properties

Matsuzakaya Honten

4.0 star property
4-star adults-only ryokan near Lake Ashi

Choose dates to view prices

Photo gallery for Matsuzakaya Honten

Exterior detail
Premium Room with Tatami Area and Open-Air Bath A | Minibar, in-room safe, desk, free WiFi
Lobby
Luxury Room with Tatami Area and Open-Air Bath | Bathroom | Hair dryer, slippers, towels, soap
Superior Twin Room, Bathtub | Minibar, in-room safe, desk, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
57 Ashinoyu, Hakone, Kanagawa, 250-0523
  • Hakone Kowakien Yunessun
    ‪3 min drive‬
  • Hakone Shrine
    ‪3 min drive‬
  • Lake Ashi
    ‪4 min drive‬

Room options

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei) | Minibar, in-room safe, desk, free WiFi

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

  • 995 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking | Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A | Minibar, in-room safe, desk, free WiFi

Standard Room with Tatami Area A

  • Mountain view
  • 635 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A | Minibar, in-room safe, desk, free WiFi

Premium Room with Tatami Area and Open-Air Bath A

  • Mountain view
  • 524 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath | Minibar, in-room safe, desk, free WiFi

Luxury Room with Tatami Area and Open-Air Bath

  • Mountain view
  • 807 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Basic Twin Room, Bathtub

  • Mountain view
  • 595 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Superior Twin Room, Bathtub

  • Mountain view
  • 723 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Minibar, in-room safe, desk, free WiFi

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

  • 806 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

Standard Twin Room with Shower (Kakumeikan), Non Smoking | Minibar, in-room safe, desk, free WiFi

Standard Twin Room with Shower (Kakumeikan), Non Smoking

  • Mountain view
  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

  • 947 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking | Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

  • Mountain view
  • 947 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room | Flat-screen TV

Premium Room with Tatami Area and Open-Air Bath B

  • Mountain view
  • 617 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking | Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

  • 807 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

  • Mountain view
  • 958 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

You may also like

Ad
Hot springs

Hakone Sengokuhara Prince Hotel

Sengokuhara
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 384 reviews
The price is $164
$148 nightly
$164 total
Jun 19 - Jun 20
Hakone Sengokuhara Prince Hotel

About the neighborhood

Hakone

Ashinoyu stay.Your stay at this Ashinoyu ryokan places you within 3 miles (5 km) of Lake Ashi and Hakone Kowakien Yunessun. Buddhist Stoneworks at Motohakone and Hakone Yunohana Golf Course are also within 2 miles (3 km).

What's nearby

  • Hakone Kowakien Yunessun - 3 min drive - 2.3 miles
  • Hakone Shrine - 3 min drive - 2.3 miles
  • Lake Ashi - 4 min drive - 2.5 miles
  • Hakone Open Air Museum - 4 min drive - 2.7 miles
  • Hakone Gora Park - 5 min drive - 2.9 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬4 min drive
  • ‪Bakery&Table箱根 - ‬4 min drive
  • ‪湖畔荘 - ‬4 min drive
  • ‪甘酒茶屋 - ‬6 min drive
  • ‪Cheese Terrace - ‬3 min drive

About this property

Matsuzakaya Honten

4-star adults-only ryokan near Lake Ashi
There's a restaurant on site. Public spaces have free WiFi. Matsuzakaya Honten offers its guests hot springs. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at Matsuzakaya Honten. Self parking is free.

This 4-star Hakone ryokan is smoke free.

  • 22 guestrooms or units
  • 2 levels
  • 5 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Matsuzakaya Honten offers 22 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 9:30 PM.

Languages

English, Japanese

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,441 reviews
$397 nightly
The price is $439
Jun 17 - Jun 18
All taxes and fees included in total
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • Arcade/game room
  • Hot spring

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to 9:30 PM.
  • This is an adults-only property and guests under 12 years old aren't allowed.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

How close is Matsuzakaya Honten to the airport?

Matsuzakaya Honten is 64.3 mi (103-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Matsuzakaya Honten?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on Jun 10, 2025 start from $674.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matsuzakaya Honten have an airport shuttle?

Airport shuttle services are not available at Matsuzakaya Honten.

How close is Matsuzakaya Honten to the beach?

This ryokan is 17.9 mi (51-min drive) from Atami Sun Beach and 18.7 mi (47-min drive) from Nagahama Beach. Don't forget your sunscreen!

Does Matsuzakaya Honten offer free breakfast?

Matsuzakaya Honten does not offer free breakfast. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Matsuzakaya Honten?

No, there is no casino at this ryokan.

What time is check-in at Matsuzakaya Honten?

Check-in start time: 3 PM; Check-in end time: 7 PM.

Is there free parking at Matsuzakaya Honten?

This ryokan offers free self parking.

Does Matsuzakaya Honten have a pool?

Matsuzakaya Honten does not have a pool.

Does Matsuzakaya Honten have a restaurant?

Yes, there is a restaurant on site.

Does Matsuzakaya Honten have a spa?

There are no spa services available at this ryokan.

How close is Matsuzakaya Honten to downtown Hakone?

Matsuzakaya Honten is 1 mi away from Hakone.

Matsuzakaya Honten Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 139 out of 150 reviews
Rating 8 - Good. 8 out of 150 reviews
Rating 6 - Okay. 2 out of 150 reviews
Rating 4 - Poor. 1 out of 150 reviews
Rating 2 - Terrible. 0 out of 150 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Stayed 1 night in Dec 2024

4/10 Poor

Gregory

Stayed 2 nights in Sep 2024

10/10 Excellent

Mai Thuy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and hospitality!
Stayed 1 night in Nov 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept, historic ryokan with own hotspring.
Stayed 1 night in Nov 2024

10/10 Excellent

Parvine, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Sudip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 1 night in Sep 2024

10/10 Excellent

Fanling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great experience!
Stayed 1 night in Sep 2024

8/10 Good

revivit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emmanuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most memorable experience. A stay at a Japanese ryokan is the ultimate Japanese experience, it’s not cheap, but this inn is worth every penny. You are treated as part of the family from the moment you check in. The included dinner and breakfast are exquisite, a feast for the eye and culinary journey. This ryokan has larger rooms than the other ryokan I have been, and I love the private onsen option if you are not ready for the public Japanese onsen experience. The only complaint is that I cannot stay longer.
Room
Public room for kids, with traditional Japanese toys
Public room
Complementary drinks during happy hours
Stayed 2 nights in May 2024

10/10 Excellent

JOEL

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience. Very memorable. Amazing treatment from staff - We felt very special. The onsen was very unique experience - Loved it. Hiking the surrounding area was very beautiful! We recommend to anyone staying in Hakone!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to rate Matsuzakaya Honten more than 5 stars, 10000 stars for our time here. It was the highlight of our trip. One of the most magical days I have ever seen when we arrived in the pouring rain. It is tucked away in the mountains, peaceful, relaxing, and beautiful. The staff are wonderful and I loved making friends with Suzuki and our server. They are all kind people who make you feel welcome! The baths are all beautiful and the food exquisite. An easy bus ride down to Lake Ashi for some wonderful sight seeing of Mount Fuji. I hopefully will return one day to matsuzakaya honten!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

From the check in to check out the entire experience was wonderful. The staff are so friendly and helpful and the facilities are excellent. The room was very big and traditional, and the private onsen was relaxing and always available (we used it twice). Dinner and breakfast was also very traditional and a fun change from ramen, sushi, etc. The grounds are very well maintained and photogenic. Is definitely worth the trip to stay here and it’s way to find using the bus from Odawara Station.
Stayed 1 night in Apr 2024

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best onsan

Great staff. Excellent diner. Excellent privet onsan
Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, service, food, and onsens!
Stayed 1 night in Mar 2024

10/10 Excellent

Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Ryokan

Recently, I had the pleasure of staying at Matsuzakaya Honten in Hakone, Japan, and I must say, it was an experience to remember. Nestled in the heart of Hakone’s picturesque landscapes, Matsuzakaya Honten is a perfect blend of traditional Japanese hospitality and modern comfort. From the moment I arrived, the staff’s warm welcome made me feel like royalty. Their attention to detail and eagerness to ensure a comfortable stay was commendable. The room was a delightful surprise, marrying traditional Japanese aesthetics with the luxury and convenience of modern amenities. Sleeping on a futon in a tatami room was an authentic experience that transported me to a bygone era of samurai and shoguns. The onsen (hot spring bath) deserves a special mention. Soaking in the thermal waters with a view of Hakone’s serene nature was therapeutic and a highlight of my stay. It was the perfect way to unwind after a day of exploring the nearby attractions, like the Hakone Open Air Museum and the Owakudani Valley. Dining at the hotel was another unforgettable experience. The kaiseki dinner, a multi-course meal featuring local and seasonal ingredients, was a culinary journey through Japanese cuisine’s flavors and traditions. Each dish was a work of art, both in presentation and taste. I would absolutely visit again if I were to travel back. 10/10
Stayed 2 nights in Apr 2024

10/10 Excellent

Sudev

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful very quaint. Traditional Japanese style Royokan. Lovely staff. Felt very welcome. They accommodated my son’s food allergies and we are vegetarian so they made a whole vegetarian vegan eight course menu for us
Stayed 1 night in Apr 2024

10/10 Excellent

Manian

Liked: Cleanliness, staff & service, amenities
Classy ryokan which combines modern touch with classic ryokan features. Excellent service. Very clean and looks very neat and fresh. Many rooms have private onson. Highly recommended. Extensive common areas which look very classy.
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely unique experience in traditional ryokan. Book private onsen when you check in, and just immerse yourself into quietness atmosphere. Highly recommend.
Stayed 1 night in Mar 2024