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Hotel Portonovo Plaza Guadalajara

Property class: 3.5
3.5-star hotel near Guadalajara Cathedral

Choose dates to view prices

Photo gallery for Hotel Portonovo Plaza Guadalajara

A reception desk at Hotel Portonovo Plaza with a logo, a vase of flowers, and a sign indicating the reception area.
A modern interior with a central staircase, a hallway with framed pictures, and a ceiling with recessed lighting.
A hotel room with two beds, a bathroom with a sink, and a shower.
A business center with a conference table, chairs, and a red cabinet.
A lobby with a staircase, two sofas, a reception desk, and a clock.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Degollado Theater
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪54 min drive‬

Room options

View all photos for Superior Doble

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Doble

8.2 out of 10
Very good
(22 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a framed picture on the wall.

Standard Queen

8.0 out of 10
Very good
(21 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

A hotel room with a bed, a chair, a small table with a vase of flowers, and a view of the outside.

Superior King

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guadalajara

Heart of Guadalajara.With a stay at this Downtown Guadalajara hotel, you'll be within half a mile (1 km) of Guadalajara Cathedral and 3 miles (5 km) of Jalisco Stadium. Plaza de los Mariachis and Plaza de Armas are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 9 min walk - 0.5 miles
  • Teatro Diana - 9 min walk - 0.5 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Plaza Tapatia - 10 min walk - 0.6 miles
  • Degollado Theater - 10 min walk - 0.6 miles

Getting around

  • Independencia Station - 2 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 41 min drive

Restaurants

  • ‪La Precopa Bar - ‬5 min walk
  • ‪Maskaras Disco Bar - ‬6 min walk
  • ‪Restaurant "La Arboleda" del Hotel Aranzazu - ‬3 min walk
  • ‪La Alemana - ‬5 min walk
  • ‪La Cueva Bar - ‬4 min walk

About this property

Hotel Portonovo Plaza Guadalajara

3.5-star hotel near Guadalajara Cathedral
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 150 square feet (14 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portonovo Plaza Guadalajara. Free self parking and valet parking are available.

This 3.5-star Guadalajara hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • 150 sq ft of conference space
  • 14 sq m of conference space
  • Built in 1960
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Dining venue
Hotel Portonovo Plaza Guadalajara offers 60 accommodations with complimentary bottled water and irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 130 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Frequently asked questions

How close is Hotel Portonovo Plaza Guadalajara to the airport?

Hotel Portonovo Plaza Guadalajara is 11.9 mi (41-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Portonovo Plaza Guadalajara?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Guadalajara on Oct 25, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Portonovo Plaza Guadalajara have an airport shuttle?

Airport shuttle services are not available at Hotel Portonovo Plaza Guadalajara.

Does Hotel Portonovo Plaza Guadalajara offer free breakfast?

Free breakfast isn’t provided at Hotel Portonovo Plaza Guadalajara, but full breakfast is offered for a fee of MXN 170 for adults and MXN 130 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Portonovo Plaza Guadalajara?

No, there is no casino at this hotel, but Majestic Casino (9-min drive) is nearby.

What time is check-in at Hotel Portonovo Plaza Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Portonovo Plaza Guadalajara?

This hotel offers free self parking and valet parking.

Does Hotel Portonovo Plaza Guadalajara have a pool?

Hotel Portonovo Plaza Guadalajara does not have a pool.

Does Hotel Portonovo Plaza Guadalajara have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Portonovo Plaza Guadalajara have a spa?

There are no spa services available at this hotel.

How close is Hotel Portonovo Plaza Guadalajara to downtown Guadalajara?

Hotel Portonovo Plaza Guadalajara is 0.5 mi away from Guadalajara.

Hotel Portonovo Plaza Guadalajara Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente todo
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was friendly and supportive.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Water leaking a lot on the floor in the restroom that came out to the bedroom.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

It's clean and afordable the foos not so good for the price
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The AC didn’t work well, the bathroom has a terrible odor , they don’t have elevator, the bathroom doesn’t have where to plug my hair dryer . The only good thing it’s the location.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
...... #$&@*
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
Ok
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 5 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Stayed 6 nights in Jul 2024

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